Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
  • Alt View 11. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
  • Alt View 12. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
  • Alt View 13. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Slate

Model:
JNM7196FLDS
SKU:
6240431
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1761 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, size, and capacity of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many find it to be an upgrade from countertop models and appreciate its depth. However, some customers have expressed concerns about the noise level and the responsiveness of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,763 reviews

  • Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no issues with this microwave. It has good power and reheats fast. Looks nice also.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Good powerful microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good powerful microwave. Looks decent in kitchen and pretty.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Think carefully about the installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation instructions leave a great deal to be desired, resulting in more holes in the wall. The heads on mounting screws strip out easily. The templates for mounting are confusing thence the extra holes and a trip to the hardware stores for more molly bolts. I am not a novice when it comes to mechanics and read through them more twice. If you can design a microwave how can’t you write clear a clear installation guide.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Luddite, thank you for your review. We are sincerely sorry the instructions for installing your microwave were not clearly written. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Cons mentioned:
    Door quality

    Not quite a 5 star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but the door sounds very cheap when it closes...like thin metal clunky sound. Not happy every time I close it.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend

  • Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A start to finish including purchase and installation was a great experience.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

    I would recommend this to a friend

  • Over the stove microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 20 year old GE. New one does not seem as solid as the old one. Good fit, so seems like a good purchase.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black

    I would recommend this to a friend

  • LOVE THIS GE 1.9 CU FT OVER THE RANGE MICROWAVE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS GE OVER THE RANGE MICROWAVE IS A REALLY GOOD BUY. IT WORKS GREAT AND I LOVE THE COOKING OPTIONS AND THE INSIDE IS GRAY RATHER THAN WHITE

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, thank you so much for finding the time to leave us a positive feedback! We're glad to have you in our GE Appliances family. - Guy@GEA GE_Appliances

  • Best Buy Employee

    Microwave

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great range works great. Everything about this is great

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Microwave

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just great. We are very please with how it works and looks. The installation was great.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

    I would recommend this to a friend

  • Good unit unless you need trim kit

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for OEM unit in the house. Trim kit to make it fit the space was outrageously priced, so be sure to look at that first if you need it.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Nice but loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice microwave and the finish is nice but it seems to be louder than the last microwaves I’ve owned.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

    I would recommend this to a friend

  • I recommend this product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have given it 5 stars it was touch-resistant.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Great exhaust. Melts butter!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model due to 4 speed exhaust fan. Other features are nice, particularly the melt function.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

    I would recommend this to a friend

  • Amazing service!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install!! Will buy from best Buy again and will recommend to a friend!

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Microwave review- love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very spacious and we like the color a lot. Also it heats up pretty quick.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • GE Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Microwave with good features. I like the finish which is finger print resistent.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • terrific microwave!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave, even cooking, easy install! great features for the price. exceptional defrost performance, which is absolutely killer.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Good model

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great model but screw holes are different from an identical serial number model for some reason

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is so nice. Looks great. Easy to set up and instructions are very easy to follow.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

    I would recommend this to a friend

  • okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far works just fine but have not used much. I think it will be okay.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend
Page 62, Showing 1,221-1,240 of 1,763 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.