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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1761 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, size, and capacity of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many find it to be an upgrade from countertop models and appreciate its depth. However, some customers have expressed concerns about the noise level and the responsiveness of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,763 reviews
  • Rated 1 out of 5 stars

    Good Brands and Good Retailers are not always GOOD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was missing the capmounting nut for top screw. Have to turn off, then back on turn table before it will start. Sometimes upto 9 times. Tried moving the turntable manually a bit - doesn't work. Wasn't pleased with Total support. Would have to pay to have unmounted - place a sticker on it outside my front door for pickup, wait for refund to process, then purchase another one. OR I could unmount it myself and exchange it at the store. Total weight is 50+ pounds. Either way I am spending money for a defective product. Oh - store didn't have any in stock. I could have one shipped to me for 99 dollars but installation is not available. With 2 key features broken or missing - out of the box - this item is not worth the hassle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for White appliances. This microwave is best we've ever used.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microwave received was not one we looked at in sto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at multiple microwaves in store and decided ln this one base on inside features. When we received Nd installed and opened door the inside was not what was in store. Apparently GE updated but store had old model on display and did not tell us. Had we known we would have purchzded cheaper LG microwave with similar interior. No help from store regarding issue, just that GE changed model and we could uninstall the new one we had and trade for floor model (which has been opened and closed a 1000 times. Microwave seems to work ok just very disatisfied with model changes and not being advised they had happened

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan

    Rated 4 out of 5 stars

    over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the product but need more time. The fan has arbitrarily turned on and we have trouble turning it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good, works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned GE products for many years. Good reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SELECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SELECTION OF SIX APPLIANCES MATCHED OUR COLOR SELECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live that I can get regular size plates in here &it Cooks so fast

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Very Low Power

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but I need to warm something for two minutes that I used to pop in for one minute in my last microwave. A little disappointed.... Fan is INCREDIBLY LOUD.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave quality is good, but received ,microwave with scratches and several dents on it. So I was disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and GE is the best in my opinion.excited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave with lot of functionalities. Value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used everything yet but it heats things up thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macro Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new GE microwave. Steam cleaning is such a bonus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the range microwave with sleek black stainless steel look. It has nice short cut buttons for easy cooking as well a higher power exhaust fan. I was able to install easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE 1.9 Cu. Ft. Over-the-range Microwave w/ Sensor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan is too far in the rear to effectively take up steam from stove top,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute worst experience DO NOT BUY! This Microwave has stopped working three times since we purchased. We bought the extended warranty and the technicians seem mystified on how to fix. Customer service is terrible and will not allow us to return / replace until the technician indicates it is unrepairable. We have had issues with GE washer/ dryer, stove and now this microwave. Best Buy does not have the expertise or desire to provide support after the sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness for turntables that work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a new microwave where the turntable actually works! So far, we love it. It takes some getting used to.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey, there! Thanks for giving us your feedback. We are so happy to hear that you are satisfied with your microwave! If you ever need anything in the future, please feel free to reach back out. Welcome to the GEA family! -HannahGEA GE_Appliances

  • Rated 5 out of 5 stars

    Best Value on the Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the price and quality of this item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install by own. GE changed the supporters frames that hold. Got to remove the old ones and re-install. Best Buy helped a lot.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Defective Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in Microwave immediately after pursuing. We didn't do that and once we installed it there is really loud noise coming out of it. We missed the return/exchange time and now it's a nightmare to get it fixed. Will have to pay for the warranty to fix it now.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for reaching out to us. We are truly sorry to hear about the difficulty you are having with your microwave as this is not the experience we want for you. Your microwave is covered by a one year manufacturer's warranty. Please call 1-800-432-2737 to schedule an appointment with GE service to have the microwave repaired. Kind regards - Vikki@GEA GE_Appliances