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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1701 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,701 reviews
  • Rated 5 out of 5 stars

    I’m a Best Buy loyalist

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very familiar with the product. Best Buy customer service was exceptional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation from Best Buy was outstanding; however, the first microwave had a faulty on board fan. They just came today to install the replacement microwave and it wont even cook. Fan, clock and other features work but it will not cook. Just makes a clicking noise. This is ridiculous. Apparently I'm going to need a 5 year extended warranty on the 3rd one. Pfft

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Donald

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales and delivery team were excellent. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very clean look

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the stainless steel. Also like that it has a melt feature

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I begin. I bought 2. One for pick up and one for delivery and installation. When they came to install the microwave I was told that the screws they supply are not threaded to the end and will not work. So they told me I had to go online and find the correct screws and they had to be 4 inches long. Then I could call Best Buy and they would come back and install it. I told them to take the microwave back. Later that day I went and pick up the other one. My brother came and installed it with the screws that were supplied by GE in 40 minutes. They never even opened the box. If they had they would have found the correct screws. Where they got the other screws they showed me I don’t know. But obviously these installers should not be working for Best Buy. So wonder why they get so many bad reviews. I can’t rate the product as I haven’t used it yet. But I can rate the installers and the company who sent them. In order to submit this I have to rate the product or it won’t be excepted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, quiet and very functional. The best price anywhere and in stock!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good product by GE. Great installation by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE microwave oven

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new microwave. It's roomy and does heat up fast

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. Thanks for reviewing your microwave, and we're glad to hear that it's roomy and heats up fast! Although we don't anticipate that you will have any issues, we are here to help if any questions come up. Happy cooking!- Kianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Absolutely love the look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that you can't see finger prints on this newer model. I have also purchased stove and refrigerator to match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave. It is sleek, and truly enhances my kitchen. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for someone else. She loves it. Everyone is happy. Easy installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a microwave to match our other appliances. It's not fancy but does the job. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY WITH ITEM NOT DELIVERY/STORE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is perfect… Delivery and Tallahassee store ,lacking greatly…!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display pannel should have back lighting or should be digital like prior model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrades from the older model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the four levels on the fan and the 30 second button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Cooks much better than my old one. Would buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is so nice with the buttons centrally located and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Worth the value. Pleased with the overall purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying the microwave. No issues, it does what it meant to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy so far!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for around a month. Too early to tell how well it will last long term.

    I would recommend this to a friend
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