Customer Ratings & Reviews
- Model:
- JNM7196DKBB
- |
- SKU:
- 5291503
Customer reviews
Rating 4.5 out of 5 stars with 1741 reviews
(1,741 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, size, and capacity of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many find it to be an upgrade from countertop models and appreciate its depth. However, some customers have expressed concerns about the noise level and the responsiveness of the buttons.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I really like this microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the inside is dark and it has 4 fan levels. The defrost is easy to figure out as well as other features. It's pretty intuitive. It's also not super loud. Does the job well.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friendRated 5 out of 5 stars
Great GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous GE over the range microwave handle broke and cheaper to buy new than repair! We have BB Total so delivery, installation and haul away was no charge. The microwave’s great, offering quick buttons as well as sensor cooking. Easy to transition from previous model to this model. Did not want a Bluetooth enabled product so we stayed with this model and am very pleased with it.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice over range microwave. Plenty of room inside, cleans easily. To install I would recommend paying the extra couple bucks to have Best Buy do it. Saves you time. It is a little heavy for one person (although I did).
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far , been a great unit and was at a great price at BB !
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works as advertised. Lots of features and quiet.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with my purchase. I would suggest this item to anyone.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friend Rated 4 out of 5 stars
Good buy for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised Easy installation Good buy for the price
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 3 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a large microwave. Ours is a little loud during operation.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help you with the sound level of your microwave. We recommend making sure that your unit is producing regular sounds, you can check this by checking the article titled "Microwave - Normal Operational Characteristics" on the GE Appliances website. You can also make sure that your unit is properly installed by following the information on the installation instructions here: https://files.bbystatic.com/IWRKFwfDvJrx6nVe9qcPEw%3D%3D/Installation%2BGuide
If the issue persists after troubleshooting, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Perfect size and so far so good. Just wish Best Buy had told me the correct trim kit to order so here I sit and wait for it to come.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Works exactly as it should
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great clean easily and quiet. Does everything as it should
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design, Overall performance
Rated 4 out of 5 stars
Missing vegetable setting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to do a good job. Looks clean and modern. Didn't burn my popcorn like my previous microwave did. The only thing I am unhappy about is the lack of a vegetable setting.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Beautiful microwave
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave! Beautiful inside and out. Looks sleek and easy to keep clean.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy To use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking. Performs as advertised. Very versatile. All family is using microwave. Easy to use.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit, does all the things I need and very quit which is not what I had with my last Samsung... easy install too.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Quiet microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge inside of microwave. It's quiet and so far love it.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time installed professionally working as expected
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, buttons are easy to use, nice looking and quiet.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friendRated 4 out of 5 stars
Great unless the sensor is dirty…
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave! My only quip is that the one sensor that it has that helps the microwave know how long to cook the food on the ceiling of the microwave - so…if butter splatters, it gets on the sensor and then makes it so it no longer will read correctly. It’s not easy to take the sensor out and clean it either - so…I guess just keep everything covered in the microwave? Maybe most people already do that but the microwave has this specific “melt” feature - which works like a dream as long as the sensor is not broken/dirty. I understand the need for the sensor to be where it is in the microwave, I just wish they would’ve put in a way to clean it easily.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Three is a charm
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This my third Slate GE microwave, last two were the 1.7's first lasted about 3 years, stopped working didn't have warranty. Got another on sale and great price so got 5 year warranty. it lasted two years. After long back and fourth on repair or not to repair they concluded they would replace, warranty only paid what I paid, no more which was $150 difference to replace, so just happens the 1.9 also slate color and more features goes on sale and wow I can get for same warranty price, also got 5 year warranty. Another story about installation but microwave works and looks great so far.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we were looking for based on prior microwave dimensions and the outline of our backsplash. Good features for the money. install was a little more difficult for us because the overhead cabinets were not exactly square to the wall and the left hand portion was slightly wider/longer from the center of the enclosed template. The charcoal color on the inside took some getting used to (the original microwave had a white interior). Overall pleased with the product and I especially like not having physical buttons that could potentially break in the future.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend






