Customer Ratings & Reviews
- Model:
- JNM7196DKBB
- |
- SKU:
- 5291503
Customer reviews
Rating 4.5 out of 5 stars with 1744 reviews
(1,744 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, size, and capacity of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many find it to be an upgrade from countertop models and appreciate its depth. However, some customers have expressed concerns about the noise level and the responsiveness of the buttons.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Would not buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Function buttons require much more pressure to engage than our previous GE microwave. They are also much harder to see due to smaller and less distinct print. This was not noticeable in the store given the lighting and height of the microwave on display. Also this microwave requires immediate use or else you get a message to put food in/open door to start cooking if you delay pushing "start." Quite annoying if you multitask and want to wait to start microwaving to coordinate with other cooking chores. Lastly, we overlooked the fact that this was not a smudge resistant stainless steel, so it's a real pain to keep it looking nice. Otherwise, it works fine. My husband liked how the door seemed substantial for the one on display, and this door is doing well, so far. Were I to do it over, I'd look for clearer button graphics and smudge resistant stainless. Why companies still produce smudgy stainless is beyond my comprehension.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Good deal!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, I do think the original I replaced was better. They moved some of the buttons, drives me crazy, LOL.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave and slate color. Looks great with cabinets
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product, easy installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my Aunt and she is beyond thrilled. Looks terrific, easy to use and installation was a breeze - thank you!!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend Rated 5 out of 5 stars
Mr Frank Stirrup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great. Dishes are clean, microwave is absolutely fantastic
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave at its best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly above stove. All the features are great. Beverage works better than expected. Not boiling the beverages tried but very hot. Very sleek and compact appearance
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend Rated 3 out of 5 stars
Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is replacing a similar GE microwave that died after 7 years. This microwave is so loud while cooking compared to my old one. The fan has also just come on by itself a couple of times. Nothing was cooking on the stove. Not sure what’s that was about. The light on the bottom is not as bright to light up my cook top. The reheat feature cooks your food to death and the popcorn button cooks the popcorn 10 seconds too long. It begins to burn. I should have just gone with one without all the bells and whistles.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Pretty and good button choices/functionality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a replacement for a GE Profile, this is almost it's twin except dark interior (not a fan) and sometimes wonder if it heats evenly. Has all the right buttons and functions for our heavy usage and looks great. Delivery and install super quick and professional.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was delivered on time and installed quickly. It has performed well.The quality is excellent and price is acceptable. I am happy with this purchase.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend Rated 5 out of 5 stars
Awesome microwave!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been great! Installation is never fun, but it has all the features we wanted and looks great. Very happy with this microwave!!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
So far, so good. Happy overall !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a previous GE microwave that died after 12 years of use. Was supposed to be a direct replacement. Overall it functions well and the design is very similar to my previous unit. My only criticisms are that the touch screen display buttons need to be pressed hard - perhaps they'll be more sensitive to my touch after I use it more - and the interior is grey which makes it hard to see food splatters and where to clean when splattering occurs. A bit dark to look into and I prefer the old white interiors. Also, since the touch screen buttons are not backlit they are nearly impossible to see when the kitchen is dark (late night snacking). But it gets the job done and cooks well.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a beautiful and works great. I like the dark interior. I am giving this a 4 because there is what looks like cardboard in the upper right of the inside of the microwave. I have only had it a few days so not sure how the cardboard looking piece will clean
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love this microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first over the range one that we have owned. We read reviews carefully and chose GE because they were rated so high and the microwave has proven those reviews to be true. The reheat feature is just awesome. The first time we tried it I thought this will never work, but the pasta we were reheating was hot and not dry and over or under cooked. Popcorn is also self-timing and worked great. The only thing that I still stall on is that the start button is not larger or in a more obvious spot on the panel. We installed the microwave two months ago and are happy with the purchase.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friendRated 5 out of 5 stars
Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a GE Profile. It seems to have everything the other had except the shelves. I especially like the traditional oven like interior and am looking forward to see how it functions with time. The color is beautiful with my white cabinets.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friendRated 5 out of 5 stars
Great GE Microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is so much better than the one it replaced!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement of a similar GE microwave that died after about 18 months. So far this one is performing well and I like it.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice replacement for one that burned up! This was the second time I went with Best Buy
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Best ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best microwave i have ever owned. Easy to use Big size Loved the fan exhaust it works clean and it is not loud
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
A Good Replacement For My Old Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 20+ year-old old GE microwave oven finally died in the middle of 2022, and I wanted to replace it with another GE microwave that worked basically the same way as the old one. The main reason for this is my 90-year-old mother, who would've had to re-learn how to operate a different microwave oven. Luckily, this is just a newer version of my old microwave, and is programmed the exact same way, and works just as well as the old one had for over 20 years. My only problem with this newer model is that it doesn't have a programmable automatic night light, as the old model had. But that's a minor issue. Otherwise, I'm very happy with my purchase.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friendRated 4 out of 5 stars
Dependable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dependable. Replaced prior GE. Door seems very light, cheaper than prior model. Full functionality. Sale price was a great deal in the color we wanted.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend






