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  • Front. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
  • Alt View 11. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
  • Alt View 12. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
  • Alt View 13. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
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  • Alt View 16. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black

Model:
JNM7196DKBB
SKU:
5291503
Highly rated by customers for:
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Customer reviews

Rating 4.5 out of 5 stars with 1745 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, size, and capacity of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many find it to be an upgrade from countertop models and appreciate its depth. However, some customers have expressed concerns about the noise level and the responsiveness of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,745 reviews

  • Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I begin. I bought 2. One for pick up and one for delivery and installation. When they came to install the microwave I was told that the screws they supply are not threaded to the end and will not work. So they told me I had to go online and find the correct screws and they had to be 4 inches long. Then I could call Best Buy and they would come back and install it. I told them to take the microwave back. Later that day I went and pick up the other one. My brother came and installed it with the screws that were supplied by GE in 40 minutes. They never even opened the box. If they had they would have found the correct screws. Where they got the other screws they showed me I don’t know. But obviously these installers should not be working for Best Buy. So wonder why they get so many bad reviews. I can’t rate the product as I haven’t used it yet. But I can rate the installers and the company who sent them. In order to submit this I have to rate the product or it won’t be excepted.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

    No, I would not recommend this to a friend

  • Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, quiet and very functional. The best price anywhere and in stock!

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good product by GE. Great installation by Best Buy.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • GE microwave oven

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new microwave. It's roomy and does heat up fast

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. Thanks for reviewing your microwave, and we're glad to hear that it's roomy and heats up fast! Although we don't anticipate that you will have any issues, we are here to help if any questions come up. Happy cooking!- Kianna@GEA GE_Appliances

  • Great Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave. It is sleek, and truly enhances my kitchen. Very efficient.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Absolutely love the look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that you can't see finger prints on this newer model. I have also purchased stove and refrigerator to match.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

    I would recommend this to a friend

  • Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for someone else. She loves it. Everyone is happy. Easy installation.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a microwave to match our other appliances. It's not fancy but does the job. No complaints.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • HAPPY WITH ITEM NOT DELIVERY/STORE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is perfect… Delivery and Tallahassee store ,lacking greatly…!

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black

    I would recommend this to a friend

  • Works very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display pannel should have back lighting or should be digital like prior model.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend

  • Great upgrades from the older model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the four levels on the fan and the 30 second button

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Cooks much better than my old one. Would buy this again.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Awesome upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is so nice with the buttons centrally located and easy to use!

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Worth the value. Pleased with the overall purchase

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Great Microwave!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying the microwave. No issues, it does what it meant to do.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Happy so far!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for around a month. Too early to tell how well it will last long term.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate

    I would recommend this to a friend

  • Good replacement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for my old microwave. I only wish it came with the rack.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • BAD PRODUCT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PURCHASED THIS MICROWAVE IN APRIL 2024. WITHIN A COUPLE MONTHS OF PURCHASE STARTED TO NOTICE AN UNUSUAL SOUND LIKE SOMETHING WAS LOOSE IN THE MICROWAVE. THEN THE SOUND CHANGED AND GOT WORSE. AFRAID TO USE IT NOW AS I DON'T KNOW IF IT HAS A SAFETY OR FIRE HAZARD. I'VE REACHED OUT TO GE AND CURRENTLY AWAITING RESPONSE TO SEE HOW THEY PLAN TO ADDRESS. ALSO THIS MODEL DOES NOT PROVIDE FOR CHANGING THE POWER LEVEL ALL THOUGH A BUTTON EXISTS. SAY;S IT IS NOT AVAILABLE AT THIS TIME. NOTHING WAS PROVIDED IN ADVANCE TO INDICATE THIS FEATURE WAS "NOT AVAILABLE". VERY DISPLEASED WITH THIS PRODUCT FOR THE PRICE (ALMOST 300.00)

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for bringing this to our attention, as we take safety concerns very seriously. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Mixed feelings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surprisingly loud, but works well. Had to finesse the vent covers to lessen the sound to an acceptable level. All in all though I think it was a good value.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend

  • Ge microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Replaced 8 year old unit with current equivalent

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend
Page 69, Showing 1,361-1,380 of 1,745 reviews
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