Customer Ratings & Reviews
- Model:
- JNM7196DKWW
- |
- SKU:
- 5291502
Customer reviews
Rating 4.5 out of 5 stars with 1761 reviews
(1,761 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the product's overall performance, ease of use, and convenient size, often highlighting its many features, sleek design, and good value for the price. However, some customers have noted concerns regarding the noise level of the fan and, to a lesser extent, the quality of the door and the brightness of the under-cabinet light.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this microwave will work well for me. It is simple, it has everything I need for cooking. The appearance will accent my kitchen well. I haven’t done much cooking with it yet, but I trust GE and their products.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
The same old microwave dressed up in stainless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a microwave, nothing much has changed at GE over the past 20 years. It does what it says it does. But some features need to be updated. For example... a. The display brightness is not adjustable. It is quite bright. b. The touchpad needs backlighting. Unless you've memorized the positions of all the input buttons, the gray text on a black background is unreadable without turning on the kitchen lights. What a simple feature that GE (and others) have ignored for years, and so annoying it is not present. We bought this model thinking it could re-use the same mounting bracket and upper cabinet support anchors of the one it replaced. It couldn't. As a cost-cutting "improvement", GE reduced the number of upper cabinet bolts from 3 to 2. I guess a penny savings was worth re-engineering the support hardware.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Keypad
Rated 4 out of 5 stars
GE appliances
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not made as well as same model that failed that was almost 5 years old. The stainless panels over the plastic shells are thinner metals. Keypad requires harder press than previous one,Wall mounting plate is thinner gauge metal than previous one ( same model number).Size is good. power seems accurate.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
GE Over the Stove Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit. It replaces one we purchased 12 years ago, and we are very satisfied.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave and the stainless steel all match
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Microwave. I like all the features it has, I have never had the stainless steel appliances before. So easy to wipe down and really added a great new look to our kitchen.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent Microwave. Highly Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely please with this over the stove microwave . So easy to operate, well lit inside as is stove top which has two light settings. Easy to clean interior. Runs quietly and the installer provided by Best Buy was profession and cleaned up all the packaging plus hauled my old microwave away. I would buy this model again.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great looking and performing microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed with how well this performed and how spacious it is including perfectly matching with my stainless steel GE refrigerator and dishwasher! I definitely recommend this model!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE 1.9 Cu. Ft. Over the range microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for my original GE over-the-range microwave. Installation including removal of old microwave was less than an hour (almost a plug-n-play replacement). I like this one better than the old one, as it has sensor cooking, nicer keypad with more options, easier mounting, and better, more predictable performance (this unit is 1000 watt, old one was 1100). If there was a con, it would be that it took a little over a month to get the unit due to current supply issues. Also, this unit was manufactured in China, not in Kentucky by GE. However, the quality of this unit appears to be just as good as the one it replaced (so far, so good). The unit being on sale didn't hurt either and was a deciding factor in purchasing (Best Buy had the best price and selection). Would recommend this unit and Best Buy highly. :)
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy it is to clean, and how big it is inside. Very easy to use control screen that doesn’t take long to figure out.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Best microwave I've ever had.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. It's got so much room, I could fit a full-size turkey in there if I wanted to nuke a turkey... which I don't, but still. Nice to have options. Easy to use, as well. I really like the control panel layout.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
A bit loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This newer model is louder than my previous GE microwave.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! Works great! Easy to clean! Easy to use!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Solid buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaner version of the old one i had with better features. Easy install, great price.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Noise level
Rated 4 out of 5 stars
Great features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of great features but it is a bit noisy especially as it starts up. Except for that I love it. Easy to operate. It does a great job of replacing an exhaust fan, cooks food evenly.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Replaced Microwave with updated model
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were disappointed when our first GE over-the-range microwave quit after only 6 years. It had had one major repair. We always liked the way it worked though. Slate color is very hard to find and we had purchased the GE suite in slate. We ordered the updated version of the same microwave. Installation was a bit tricky as they had changed the brackets and the fan had to be moved as we vent through the roof. Once installed it looked great and fit very well. The handle doesn't feel as sturdy and the closing latch sounds kind of weak. We had seen reviews noting the handle didn't hold up. Keeping our fingers crossed and using the microwave multiple times every single day. It works well!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to share your thoughts and experience with us. We're sorry to hear the installation process wasn't as smooth as we would hope. Please note, when installing a new microwave, you must always use the mounting hardware that comes with the new model. As for your concerns with the design of this model, we're confident this unit will last for many years, however, we will be sure to share your feedback with the design and engineering teams for further review. Thank you for continuing to choose GE Appliances for your home. - Julia@GEAppliances
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
He Micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement Ge Microwave Works good like dark interior
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Very Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave replaced a previous one and we had a few goals in mind. 1. A better working hood 2. quiet and 3. doesn't look like a train-wreck. GE hit it out of the park with this one. I don't like the way over the range microwaves work and look one bit, but still wasn't in a position to replace with a much costlier vent hood, so in an effort to replace our broken one in the interim, we didn't want to spend too much either. The vent hood could still draw more, but given the fan sizes and limited space, it does a good job. Actually draws way more than our old Fridgidaire and 10db quieter. That's 10x quieter. We can finally think while cooking for a change. GE got the look right too. Very sleek and modern looking by hiding the vent hood just behind the door, instead of the traditional grill. Price wise it was a bargain too. There are lesser priced ones, but this one ticked all the right boxes.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently got a new microwave, and it's been awesome! It fits right in with my stove and fridge, making my kitchen look great. It shipped fast and was pretty cheap for all the features it has. I'm really impressed with how well it works and how it adds to my kitchen's style!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fits perfectly where my old ge was, works great. Not too many bells and whistles, I didn't want a complicated device
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend






