Customer Ratings & Reviews
- Model:
- JNM7196DKWW
- |
- SKU:
- 5291502
Customer reviews
Rating 4.5 out of 5 stars with 1761 reviews
(1,761 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the product's overall performance, ease of use, and perfect size, often highlighting its many features, sleek design, and attractive appearance. They also commend the straightforward installation and excellent value for the price. However, a notable concern among customers is the noise level, especially from the fan, with some also mentioning issues with door quality, light brightness, and the keypad requiring a firm press.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Works well, easy to use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works fine, is like the last GE purchased. I like the 1.9 cu. ft. size but would prefer a white interior, easier to see through the glass if needed. Price was good so chose this rather than a smaller unit with white interior.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Happy with product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the power, it boils water quickly. The glass tray sticks out a little past the lip, which was unexpected. A little louder than I expected, but not bad. I like that the timer is persistent. It won't stop beeping until you hit cancel.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A Good Product at a Fair Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working perfectly; fair price; good service on delivery and installation (which was included in my Total Tech contract at the time we purchased). Will continue to buy from Best Buy.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Good replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace our 4 year old GE Profile that died suddenly. Chose this model because I disliked the new Profile. So far really like it. Fan is better, much quieter, & does the job. Only negative which was my fault for not noticing is clock is a different color but I can get use to that!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This makes the third GE over the range microwave I have owned over the years in three houses. They are reliable, easy to use and do a very good job cooking or warming food evenly and thoroughly. There are many short-cut features that making usage a breeze. If I should ever have a fourth over the range microwave, I have no doubt it will also be a GE.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Gets the job done
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was an updated model of the our old microwave the stopped working after about 3 years. The look is identical. Mounting it is a bit of a nightmare and new holes had to be drilled into cabinet because it was different than last. So far it’s working as expected.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate your loyalty to our brand. Please know that your feedback regarding the installation is important to us and we will share this with our team. Thank you again for your purchase
- Pros mentioned:Size
Rated 5 out of 5 stars
Very Nice OTR Model!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this OTR Microwave along with all of the other appliances to match it for my new kitchen and I use this quite often to reheat and microwave potatoes. It works very well and is much larger then I thought it would be. It's a nice edition to my kitchen and I love the Black Slate since it doesn't show finger prints.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friend Rated 4 out of 5 stars
Good looking microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So it has been working good. Since I just received the microwave I am only giving it a 4 star at this time. Have not used all the features as of yet. Like the looks of the cabinet. It was delivered and installed on time.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is almost exactly like my previous GE that was 25 years old. This one was cheaper and works exactly like my old one. I hope this one lasts as long.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Might need better buttons.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave because it was the same size and brand of the microwave I was replacing. Replacing a roughly ten year old microwave with what I assumed was the same model, but just a newer version still required that I affix a new mounting bracket to the wall; I think I would have been happier if the new microwave had used the same mounting bracket (perhaps this is an unreasonable desire). My only 'concern' with the microwave is the touch buttons. They are sometimes unresponsive if not touched perfectly. Its a tad annoying, but nothing that would make me want to return the unit.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love this microwave. Be very reliable. Heats well.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my microwave. The only complaint I have is the glass turntable sits high and positioned too close to the door. My microwave is above my oven. This makes it hard placing a bowl of liquid or cup of water above my head, to place on the glass tray. Because of how high the glass table sits, versus others that have the glass table laying into the bottom of the microwave. What happens is what ever I lift into the table often hits the glass causing a mug to crack. For those who are taller than me this may not be a problem. Other reviews mentioned this too. But it’s a good reliable microwave. I’d buy it again.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Features
Rated 5 out of 5 stars
We live our new microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our microwave went out and we were able to find this one at Best Buy. We were happy that they came out in a few days and it was installed in no time. It works great and has a few extra settings than our old one. We are very happy.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Happy with this GE Model
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my current GE microwave with this one. Delighted it seems to be almost identical. Happy I don't have to learn a new version.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Slate finish microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality microwave with good features. The quick cook and auto defrost are used very often in our home. My daughter finds the melt feature invaluable for her freshman culinary class. This is a replacement oven and the display is a different color than our original oven.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Works as expected!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install replacing old microwave. Works as expected!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and choosing us for your home appliance purchase! We are happy to hear your new microwave unit looks great in your kitchen space and it was easy to install. We are sure this reliable unit will impress you with its cooking ability and features for many years! Dianna@GEAppliances
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave and slate color. Looks great with cabinets
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new Microwave. Seems to heat up faster and food comes out hotter then our old one. Looks great and the numbers on the clock are easier to see. I like the 4 levels on the exhaust fan. The price was nice and worth it.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend- Pros mentioned:Features
Rated 4 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent microwave, loud though. Has lots of features. Just loud did I already say that
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a beautiful and works great. I like the dark interior. I am giving this a 4 because there is what looks like cardboard in the upper right of the inside of the microwave. I have only had it a few days so not sure how the cardboard looking piece will clean
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Features, Overall performance
Rated 4 out of 5 stars
Replacement over-the-range microwave oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a 20 year old unit with this microwave. It matched all of the old units feature with a few additional ones. It was a straight forward replacement for the old unit, with a minimal amount of fuss. Installation took less than half an hour, including removing the old microwave. The only draw back I have seen, so far, is that the membrane keyboard is a little stiff. It is a good value for what it does (a lot).
I would recommend this to a friend






