Customer Ratings & Reviews
- Model:
- JNM7196DKWW
- |
- SKU:
- 5291502
Customer reviews
Rating 4.5 out of 5 stars with 1761 reviews
(1,761 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the product's overall performance, ease of use, and perfect size, often highlighting its many features, sleek design, and attractive appearance. They also commend the straightforward installation and excellent value for the price. However, a notable concern among customers is the noise level, especially from the fan, with some also mentioning issues with door quality, light brightness, and the keypad requiring a firm press.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Features
Rated 5 out of 5 stars
Happy with my upgraded GE microwave!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wanted to upgrade my old GE micro to this one and glad I did... extra features, and great price and install service ... very happy
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend Rated 4 out of 5 stars
A Good Replacement For My Old Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 20+ year-old old GE microwave oven finally died in the middle of 2022, and I wanted to replace it with another GE microwave that worked basically the same way as the old one. The main reason for this is my 90-year-old mother, who would've had to re-learn how to operate a different microwave oven. Luckily, this is just a newer version of my old microwave, and is programmed the exact same way, and works just as well as the old one had for over 20 years. My only problem with this newer model is that it doesn't have a programmable automatic night light, as the old model had. But that's a minor issue. Otherwise, I'm very happy with my purchase.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was delivered on time and installed quickly. It has performed well.The quality is excellent and price is acceptable. I am happy with this purchase.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. installed easily and works fine. will see how long it lasts
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad that I purchased this microwave. It is beautiful, spacious and easy to use by my small children.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice look, heats well. Would recommend to others!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that microwave came without owners manual BUT, so far, have been able to figure out operation. Microwave heats well, fairly quiet. Would recommend to others.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
GE Over the counter microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Looks nice. Easy to install. I highly recommend it!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
GE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good quality. It is lighter than the old version.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cant beat going into the store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales staff was excellent, specially the gentleman (sorry I forgot is name) who helped me on the floor - absolute no sales pressure, knowledgable above all great attitude. This is why we will always prefer going to a store rather than buying online.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Awesome microwave!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been great! Installation is never fun, but it has all the features we wanted and looks great. Very happy with this microwave!!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Nice when it works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second GE microwave. First one lasted until about 3 months after the warranty ran out (15 months). Bought this one and it went kaput after 11 months. Used the warranty to get it fixed (took 4 different service trips and replaced almost all the parts). Four months later, the thing is dead again and now out of warranty. They offered me a $100 rebate to buy a new GE branded microwave as a replacement. This next one will likely be my last one because it last a long time or I’ll never purchase GE again.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry that your microwave is no longer operating. We do see that you have worked with our internal team to get a credit towards another GE Appliances branded microwave and our hope is that you find one that suits your needs.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mircowave..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great , proforms perfectly..glad I bought GE microwave..
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Works as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an old Whirlpool Microwave. So far so good. Installation was pretty straight forward. Heats food with no issues. 1000watts is more than enough to heat food quickly.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installed easily, came with good install instructions and two installers. how ever, 4 stars for now instructions on how to use it. not hard to figure out, but by not having user instructions, i feel i'm missing some features.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friend - Cons mentioned:Door quality
Rated 4 out of 5 stars
Dependable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dependable. Replaced prior GE. Door seems very light, cheaper than prior model. Full functionality. Sale price was a great deal in the color we wanted.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Great microwave! Does the job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent features compared to my previous microwave
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Spacious and powerful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new microwave. The slate finish hides fingerprints. It's super spacious. What we didn't love was that it doesn't come with a venting sleeve. We used the non-vent option and I think we will need to re-install with a vent sleeve. It's gorgeous, buy it.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend Rated 5 out of 5 stars
Really Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. is a good choice for a busy household. It earns an Excellent rating in our heating evenness test, in which we reheat a dish of cold mashed potatoes. Speed of heating is also top-notch, and it operates quietly.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Works like a charm.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it for a month but so far we like it a lot. Heats well, is not noisy, looks great and has all the features we were looking for. Installers did a great job!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
Quality went down compared to 2016 model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this replace the same model from 2016. Somehow 2016 model feels sturdier and higher quality. The handle on this is flimsy. It's also considerable louder than the old one. It appears GE did a lot of cost cutting measures. For example, old one had two light bulbs, this one has only one. It feels cheaper. Overall, it's pretty good but compared to the older version, quality seemed to go down.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friend






