Customer Ratings & Reviews
- Model:
- JNM7196DKWW
- |
- SKU:
- 5291502
Customer reviews
Rating 4.5 out of 5 stars with 1761 reviews
(1,761 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the product's overall performance, ease of use, and perfect size, often highlighting its many features, sleek design, and attractive appearance. They also commend the straightforward installation and excellent value for the price. However, a notable concern among customers is the noise level, especially from the fan, with some also mentioning issues with door quality, light brightness, and the keypad requiring a firm press.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very easy to use and has all the basic features of a microwave. The grey interior is easy to clean.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Snacks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really a treat for my family and I. We had dish but a bad experience with out last micro and this one blew us away. Can’t wait for all the great things my brethren’s will make writhing coming years
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Needed a microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave!!! I didn’t realize how much I used my microwave until it quit and I was happy to find this one.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Pleased so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great so far. Staff was knowledgeable and installer were able to install it quickly.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Replacing Over-the-Range micorwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the mfg recommended replacement for the previous over-the-range microwave that lasted 17 years. (Model: JVM1850SMISS) It has additional cooking modes for reheating food-a nice feature. Fan appears to be much stronger than the original. Overall very pleased with the replacement model.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for choosing us to replace your other microwave in your home! We are happy to hear you like your new unit and its features. This is a really great unit that is sure to impress you with its quality for many years!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave over stove model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new microwave works great! Fairly easy to program too! Potatoes are really easy to program!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
1.9 cu. Ct…..Ge Microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice upgrade for my microwave that was 15 years old… picked this GE because of like in kind…. Why change it if it worked well for 15 years
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
My favorite microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats everything really well. I also love how it automatically turns on its fans if the stove is too hot. Very spacious as well.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect, I like, the best, I ccok with it , color is excellent and price is wonderful. I want to buy other items for my kitchen that match with this product.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very well designed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave!! It does everything exactly as it should.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
It is exactly what we were looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier with my choice. It's a lil bigger than our prior microwave which is perfect for us and I love the blue ceramic interior. My favorite feature is the melting chocolate/caramel/butter. No more burning any of this!!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and to understand It is a lot like a previous microwave and I didn't have to read a manual to understand how the product works I would recommend this product
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good all around
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had zero problems installing. Fairly quiet. Good size. Fan speeds very good.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Good deal!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, I do think the original I replaced was better. They moved some of the buttons, drives me crazy, LOL.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well, install was fairly easy. Just wish BestBuy would tell you the filter number for the exhaust fan to recirculate air if you can't do and exterior exhaust install.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These microwaves were purchased for our church. Lots of great features.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fantastic purchase at a great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of this over the range microwave - The delivery guys were amazing and intalled it very quickly. I bought the matching range as well. Very happy with my purchase
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Good but noisy..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When operating it makes a lot of noise and occasionally will vibrate. Otherwise great microwave.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made. Very loud compared to my GE microwave it replaced. Only one led light inside the oven. GE emblem does not match my other GE appliances emblems.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're not entirely satisfied with the design of this microwave. While we strive to meet the needs of our consumers, we also understand there's always room to improve. We will be sure to share your feedback with our design and engineering teams to see how we can improve on this in the future. - Julia@GEAppliances
Rated 3 out of 5 stars
Disappointed with microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace another GE microwave that I had for 10 years. Also wanted a GE to match my other appliances, The door seems to have a slight movement up and down, maybe loose but I don’t know and when door is shut, it not quite even with with the panel side. Also it seems that we need to apply extra pressure to the buttons when we need to use it. Disappointed because of the flaws that I have to live with now. Even though I bought this on 7/17/2020, I just got it installed on 8/15/2020, because I was waiting for the right time to allow someone in the house due to the pandemic. Me waiting to get it installed put me past the return period at Bestbuy, otherwise I would have exchanged for another one hoping that this one is just defective because I was hoping that I won’t have to replace it for another 10 years just like my previous one.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friend






