Customer Ratings & Reviews
- Model:
- JNM7196DKWW
- SKU:
- 5291502
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the product's overall performance, ease of use, and perfect size, often highlighting its many features, sleek design, and attractive appearance. They also commend the straightforward installation and excellent value for the price. However, a notable concern among customers is the noise level, especially from the fan, with some also mentioning issues with door quality, light brightness, and the keypad requiring a firm press.
This summary was generated by AI based on customer reviews.
Modern Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to wait to pick up the microwave for a week but it was well worth it!! It’s modern looking and the inside is not white which is what I was avoiding. Highly recommend this for anyone looking for a modern microwave to match stainless steel appliances.
I would recommend this to a friend- Pros mentioned:Overall performance
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits great works great and the buttons are easy to use
I would recommend this to a friend - Pros mentioned:Features
micro wave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is better then the reviews I read. Like the features a lot.
I would recommend this to a friend So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking, powerful and many neat features for the price
I would recommend this to a friend- Pros mentioned:Ease of use
micorwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a nice microwave replacement and easy to install
I would recommend this to a friend Spacious, great-looking piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I didn't know what to expect from good ol' GE in terms of quality or styling, but when this is installed, it is quite attractive and seems to be well-built. Having the exterior vent is key.
I would recommend this to a friendGE 1.9 cu ft microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works very well and was less expensive than the the it replaced that was 10 years old. Had read some negative reviews that it did not heat uniformly but have not found that to be the case at all. So far very happy with it.
I would recommend this to a friend- Pros mentioned:Overall performance
Awsome color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t wait to use it !!! Works great no issues !
I would recommend this to a friend G.E
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to our kitchen. Had the previous model for 10 years and it finally broke. Hope this one last another 10 years.
I would recommend this to a friendA workhorse of an appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it looks good, it works well - what more could you want? It was a bit of a beast to install - definitely a 2 man job, but apart from that - all good!!
I would recommend this to a friend- Pros mentioned:Overall performance
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price. I love this item very much
I would recommend this to a friend - Pros mentioned:Overall performance
Love the Look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice overall appearance and has plenty of power to cook
I would recommend this to a friend Faulty microwave with worse GE customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this microwave in October of 2024 and it stopped working by July of 2025. I have gone through GE for the manufacturer warranty. Their contracted technicians have come and gone with parts being ordered multiple times. It is now December 2025 and the microwave is still not fixed. Today I was called to reschedule my fourth service appointment because parts will not be available until January 2026. There is no straight forward process to push through a full replacement because it's not covered under their warranty.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about your microwave still needing repair and for the delay in getting parts. We'd like to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Pros mentioned:Overall performance
Just what I needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave oven has met all of my expectations!
No, I would not recommend this to a friend Easy Instal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions were pretty simple. There was a template for where to make your holes and hang your bracket, so that was nice. Everything seems to work as it should.
I would recommend this to a friendGreat microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 16+ years our old microwave finally died. This product has been a super replacement.
I would recommend this to a friendGE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still learning to use my new microwave but so far I am happy with it. The settings are different from my old one but I will get used to them.
I would recommend this to a friendGreat over the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large capacity and powerful exhaust fan with 4 power settings. The light illuminates the range below very brightly. An excellent addition to our kitchen.
I would recommend this to a friendThe best Microwave I’ve ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave and fairly easy to mount I really like the larger turntable. And even heating
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
VERY NICE MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS LOOKS LIKE THE STATE OF THE ART MICROWAVE. THE BLACK STAINLESS LOOK GIVE IT A GREAT APPEARANCE WHEN YOU WALK INTO THE KITCHEN. IT ALSO VERY EASY TO OPERATE.
I would recommend this to a friend