Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
  • Alt View 11. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
  • Alt View 12. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
  • Alt View 13. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
  • Alt View 16. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
  • Alt View 17. GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking.
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White

Model:
JNM7196DKWW
SKU:
5291502
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1754 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, size, and capacity of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many find it to be an upgrade from countertop models and appreciate its depth. However, some customers have expressed concerns about the noise level and the responsiveness of the buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,754 reviews

  • Easy to Operate Microwave!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an existing microwave, same brand, same style - one that we liked. The new one seems to have an improved turntable which was our only complaint when the other one quit working.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

    I would recommend this to a friend

  • Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, works well just a little loud when in use

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Microwave great, wait for it to arrive not so grea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave itself is wonderful. Great product from GE. Hope this lasts as long as the other one. Took away one star for Best Buy as I ordered this in Feb, received it in June. Part of it was manufacture backorder, but the other part was Best Buy not following through on orders not completed. All I can say is order ahead of any appliance failure as it may take months to be completed.

    I would recommend this to a friend

  • Not as quiet as previous model.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave works well, just much louder than the previous model.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • GE microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE still makes a great Microwave...one the best on the market for an over the oven install....i enjoy the 3 light setting and muti exhaust settings...

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Nice microwave!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced the older version of this microwave with this one. I would ha e given it 5 stars but it doesn’t have a an auto on/off for the light. Heats up well though!

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Hopefully 3 times a charm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd micro we have had to get from GE the last one lasted 1 1/2 years the one before that lasted 2yrs. The mag goes out and stops heating. If it wasn’t for having all our appliances this same color I would have switched to a different brand but everything is less then 5 years old. Very disappointed in the quality.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

    No, I would not recommend this to a friend

  • Good product and installed perfectly.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. The Best Buy installation people did a great job of fitting our new microwave into the available kitchen area over our stove. Happy with microwave!

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • GE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave still getting use to it, purchased a Panasonic and didn't like it all all was out to far in the front sent it back and ordered this one, much happier.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Good microwave for a good price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was very easy to install into an existing space, and has worked very well so far.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Great Replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave saved me from paying over $600 to fix the old one. It even warms the food better!!! Glad i made the choice to replace.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Amazing— but...

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works real good & all, but all it does is heat stuff up. I need something that will maybe make things little bit cooler but like really really fast. What I need is a reverse microwave.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate

    I would recommend this to a friend

  • Great value, but have Best Buy install it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely huge interior. Great build as always from GE

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • It’s What It Should Be

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave oven simply does everything it’s supposed to do. That’s more than enough for us.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Great Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new microwave. It's great!!! Even the popcorn time is accurate!!!

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

    I would recommend this to a friend

  • Disappointed in the quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the same model that was in the house when we bought it 5 years ago. The placement of the top support screws was completely different. Worse yet the right screw hole was practically all the way into the right side wall making the install very challenging!

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    No, I would not recommend this to a friend

  • Microwave, General Electric

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like it and it doesn’t burn my hand because my plates you see that now they don’t

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Great value and microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price and we love the look. I feel like it takes a little longer to heat through but it does have a more consistent heat. Overall very happy with this product.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • Great Microwave!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave!!! Heats and cooks evenly. Love the large capacity.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend

  • 30" microwave replaced 36" OTR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real challenge to replace our old microwave, when they are not making 36" anymore. Got expert advice from sales person, a great product & an excellent installation. It was a little pricey altogether, but worth it.

    This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

    I would recommend this to a friend
Page 59, Showing 1,161-1,180 of 1,754 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.