Customer Ratings & Reviews
- Model:
- JNM7196DKWW
- SKU:
- 5291502
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the product's overall performance, ease of use, and perfect size, often highlighting its many features, sleek design, and attractive appearance. They also commend the straightforward installation and excellent value for the price. However, a notable concern among customers is the noise level, especially from the fan, with some also mentioning issues with door quality, light brightness, and the keypad requiring a firm press.
This summary was generated by AI based on customer reviews.
GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new microwave! Installed quick and easily
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for reviewing your microwave. We will forward this feedback to them for review. They love to hear from our customers. Happy Holidays and enjoy this during the holiday season. Geoff@GEA
Mixed feelings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.surprisingly loud, but works well. Had to finesse the vent covers to lessen the sound to an acceptable level. All in all though I think it was a good value.
No, I would not recommend this to a friendJust what I was lookimg for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this microwave. it has all the amenities I was looking for
I would recommend this to a friendExcellent Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely happy with our new GE Microwave. It completes our kitchen.
I would recommend this to a friendGreat microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave Awesome features and the steam cook is the best.
I would recommend this to a friendYou have one
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE - 1.9 Cu. Ft. Over-the-Range Microwave - Black Slate
I would recommend this to a friendBeautiful design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soo far extremely satisfied Has a great look and Best Buy people were extremely helpful
I would recommend this to a friendLet's hope round 2 is better!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After owning this same model for a year and a half, it decided to just up and die. Well, in order to keep all the appliances matching in the kitchen, we got the same model. We are hoping that this second microwave holds up longer than the last.
I would recommend this to a friendWattage is only 1000W.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave wattage for this model is 1000W. The specs on Best Buy site are incorrect. The input electrical is 1580W which is different that microwave wattage. I checked the GE web site to verify that the microwave wattage is 1000W. Not sure it is worth the price.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to clarify some information regarding the microwave wattage for this model. This model has a 1000 Watts (IEC-705 test procedure) when microwaving. It also has a power rating or electrical requirement of 1580 Watts.
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product replacement for our old appliance in the kitchen.
I would recommend this to a friendDamaged upon opening of box huge dent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is ExZachTly what we ordered except for the huge dent in the side. Guess the wait for a new microwave will start again. I wonder how long it will take to receive another one and if it will come dented up as well. Last few best buy experiences have slowly gotten worse each time. Starting to get frustrated with them especially shopping online and them not having it available. When you have to wait on a product then it comes damaged and you have to wait again vs going to store and having it in stock so they can immediately replace it is the way it should be. Or give me a discount for the time and inconvenience. Then best buy can pass it on to the supplier delivering product. Bet they will take care of products then.
I would recommend this to a friendGreat Piece of Equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave, but I'm partial to GE microwaves anyway. My last GE lasted 8 years!
I would recommend this to a friendAwesome Microwave!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best microwave oven we have ever purchased. Highly recommended!!
I would recommend this to a friendShort Term Crap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it for 18 months. Then stopped working. But don't worry, you can have Best Buy come out and diagnose for $103 if you have their worthless Total Care. That of course doesn't include parts and labor.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your microwave not working. We recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Excellent Range!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We waited a long time to review this because we wanted to make sure it was worth it. It is absolutely worth it. Quite and efficient! Warms this up very quickly!
I would recommend this to a friendBrand response from GE Answers
Posted .Hey, there! Thanks for giving us your feedback. We are so happy to hear that you are satisfied with your range! If you ever need anything in the future, please feel free to reach back out. Welcome to the GEA family! -HannahGEA
Best replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect application for my needs. Powerful and efficient
I would recommend this to a friendGreat Microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave, even better than our old GE Profile! Very Quiet!!
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 17 yr old Ge Microwave and this new one is much better
I would recommend this to a friendGreat Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful with scheduling installation and the installation itself.
I would recommend this to a friend- Cons mentioned:Door quality
Good for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this unit works well, terrific defrost and potato settings. Door feels a little cheap but adequate and the buttons are a little tougher than others to press.
I would recommend this to a friend