Customer Ratings & Reviews
- Model:
- JNM7196DKWW
- |
- SKU:
- 5291502
Customer reviews
Rating 4.5 out of 5 stars with 1754 reviews
(1,754 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, size, and capacity of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many find it to be an upgrade from countertop models and appreciate its depth. However, some customers have expressed concerns about the noise level and the responsiveness of the buttons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Micro hood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new micro hood was installed and works great!!!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend Rated 4 out of 5 stars
Upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Range fit perfectly and works as promised. Shopping was easy and we are happy with our purchase.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love GE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the GE microwaves. This is our third in several years. We just purchased this for our newly remodeled kitchen in our new home. It replaced a Whirlpool which we did not like at all. Easy to use, great options and good size interior. Great value!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
I like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, the buttons are a bit hard to press, but overall it is a great item!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
New microwave is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! The microwave was a little challenging to install as the anchor screw placement changed even though same manufacturer.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall seems to be a good appliance. The buttons on the panel aren't sensitive enough, seems I have to apply a bit of force to set the times, etc. Otherwise, no complaints.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friendRated 5 out of 5 stars
Microwave Oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was great and very helpful!!! I would highly recommend the Geek Squad Service for the installation.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good pric
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good price and availability but had to travel 50 miles to pickup. But pickup went very smoothly.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Powerful Suction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vent booster mode of the 4 speed modes is powerful. More powerful than my previous GE 3 speed model.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Regularly not heating food
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Am I the only person that has trouble getting this microwave to heat items? If I select Cook Time and then 1:00...the food is not heating up. Very frustrating. Also, if I select the Add 30 seconds, nothing..... I've been having to go back to using my countertop microwave most of the time. :(
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate
No, I would not recommend this to a friendRated 1 out of 5 stars
mister
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.like the control panel, easy to use and very convenient. good size able to fit in most items that we need to microwave. good performance thus far
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to share your insights. Please reach out again if you have any questions on your microwave.
Rated 5 out of 5 stars
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with our new purchase. Hope this one last longer.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
??
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Control buttons do not always respond, very hard to press the button and get the proper reponse.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Good, not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, cooks well, but controls are not intuitive and it is VERY loud with a 60Hz Hum when heating. Install + Removal of old unit nearly doubled the cost of the unit.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Didn't make it two years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for almost two years. Now the microwave continues to run when it shouldn't be on. Very dangerous. the manufacturer warranty is only one year. I didn't get the extended warranty because I have $69 microwaves that have worked for 10+ years. Wasted nearly $600. Or I guess I rented for $300 a year. Now I need a new one.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
love this new microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the newer features and it fits perfectly in the available space between my pre-installed cabinets.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Cons mentioned:Fan
Rated 2 out of 5 stars
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fan seized after 2 weeks. The microwave sounded like it was going to catch on fire.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friend - Cons mentioned:Fan
Rated 1 out of 5 stars
It will break
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought July 2019 - had an issue within 40 days after purchase (fan wouldn’t shut off) just past the 30 day return time to Best Buy. We do not use our microwave that often! Not daily, and maybe just a couple times a week if that, reheating coffee or something. Not even 1.5 years in but outside of warranty and it won’t shut off!!! No timer running, nothing! Light on and microwave running so I had to unplug. It doesn’t reset and the cost to fix is just as much as I paid for this. I should have listened to the reviews. Don’t buy this microwave.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello DMom, thank you for your review. We are sincerely sorry that your microwave stopped operating properly and is running continuously. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Rated 3 out of 5 stars
Do not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have the 10 minute plus and minus options. Missing it a lot.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
GE microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old microwave (4 yrs old) wasn't working properly and the technician said it would cost more to fix it than to replace it so I oppted to replace it. I'm not very happy with the new microwave. It sticks out really far from my cabinets for one thing. The buttons need to be pressed much harder than any appliance I've had. It also is not popping my popcorn very well.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friend






