Customer Ratings & Reviews
- Model:
- JNM7196DKWW
- |
- SKU:
- 5291502
Customer reviews
Rating 4.5 out of 5 stars with 1753 reviews
(1,753 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, size, and capacity of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many find it to be an upgrade from countertop models and appreciate its depth. However, some customers have expressed concerns about the noise level and the responsiveness of the buttons.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
This is a SUPER OTR Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only 8 years, my GE convection microwave regrettably stopped working. Unfortunately, due to the pandemic, appliances are in short supply with estimates of upwards of 2-3 months. Not wanting to wait that long, I sacrificed my convection cooking feature for a straight microwave. Best Buy was the only store in a 60 mile radius with an inventory that allowed me to replace my microwave in only 2 days! Took a shot on this one based on availability and it being the right size OTR micro, and it exceeds my expectations and a bonus it was on sale at the time I purchased. This appliance is a SUPER investment and a great deal for about $250 on sale. I really like the coated enamel interior. It is very user friendly, typeface on the buttons could be a different color for easier recognition, letters blur/blend into the keypad back ground. The auto sensors like plate reheat, soup reheat, veggie reheat etc is way too long for the corresponding item, so I just don't let it run the whole time. The melt feature for butter is perfect and without splattering all over the interior. The fan is very loud, but frankly I've never heard a quiet micro fan or range hood fan, so nothing unusual there.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a 10 year old GE microwave that finally gave in. Obviously they no longer make the same model, wo i had to search for another one of the exact same length to a T since there is no wiggle room. So far ao good. It fot as advertised, its quiet and powerful. Iove it. :)
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Installation, Overall performance
Rated 4 out of 5 stars
Looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it installed, no problem. Looks good. Works great
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave and the stainless steel all match
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Seems fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just had it installed the other day so can't comment on longevity. But it fit nicely in the space previously occupied by our 12 year-old GE Profile microwave, the controls are intuitive, it's spacious inside, and it heats things just as quickly as our old one did before it died. I also really appreciate that they used a warm/yellowish color temperature for the surface light, when so many bulbs these days are cooler/bluer (our undercabinet lighting is 2700K and the bulbs here match them pretty well). The only two complaints I have are that there is no dimmer option for the clock (it's either SUPER BRIGHT or off) and the door feels a lot flimsier than the door on our old one. But hopefully we won't break it. We also had Geek Squad come install it and they did a really great job. Super professional and competent, careful and thorough, good communication, and very well prepared. They brought a little hand vac to clean up sawdust and stray styrofoam, and a pad and plastic cover to put on top of the stove while they were installing the microwave so they wouldn't damage or dirty the surface of the stove. Very impressive.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend Rated 5 out of 5 stars
Happy with my choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this microwave for less than 2 months so can’t speak to reliability, but so far I’m really pleased with it. Some of the newer models are a bit convoluted but the touchpad on this thing is totally intuitive, The numbers and display panel are large and easy to read. And this might sound silly but I like that the LED display is white instead of green on the black background. Just easier on the eyes. It looks perfect with the same brand (GE) oven/stove. And yes, it heats the food up just fine.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Will let you know how is works when it is installed in the kitchen. will be put it in place once the rebuild is done after the hurricane.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend Rated 5 out of 5 stars
Great Durable Microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave to replace a broken unit at my rental property. I chose this one specifically because it was a great price, stainless steel to match my other appliances, and because the door came with a handle and not a push button spring mechanism which are more prone to breaking because people will slam the door shut (myself included). It's been working great so far and I expect to get many years out of it
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 4 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and easy to use. The size is perfect and looks great
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Over-the-Range Microwave, Installed Easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave oven works just like it should: quietly and evenly. The over-the-range features are solid (lighting and venting) and the unit is attractive. The Best Buy Geek Squad installed it quickly, cleanly and with zero problems. I am happy with this purchase.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
He Micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement Ge Microwave Works good like dark interior
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this microwave will work well for me. It is simple, it has everything I need for cooking. The appearance will accent my kitchen well. I haven’t done much cooking with it yet, but I trust GE and their products.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Solid buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaner version of the old one i had with better features. Easy install, great price.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I wanted. Good value and correct size
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Microwave. I like all the features it has, I have never had the stainless steel appliances before. So easy to wipe down and really added a great new look to our kitchen.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance, Size
Rated 5 out of 5 stars
Great Look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look! Extra roomy inside. Easy to clean. Highly recommend
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, Thanks for sharing! We're glad you're enjoying this model and we want to welcome you to the GE family. It's a pleasure having your business and if you ever need assistance we'll be here to help. Have a great day! -Sylvia@GEA
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just for know it’s Working perfectly fine! Good buy for you Money
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good quality and easy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is really good. Easy to install and works as expected.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Blessed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for new house haven’t used it yet. I hope it works great.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was almost an exact duplicate of the microwave we replaced except .2 cubic in larger. The keyboard has a few more keys on it and it has a few more options to use. Best Buy came out and took out the old one that was broken after about 6 years and replaced it with this new one. Installation was wonderful and the crew was so nice and careful when they installed it and left no mess behind. The microwave works very well, heats nicely and has some nice quick key functions on it as well. We will be very happy with this one for its life (hopefully longer than 5-6 years) but that's the expected life of a microwave I guess. I think it was a good buy.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friend






