Customer Ratings & Reviews
- Model:
- JNM7196BLTS
- SKU:
- 6113220
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the 1.9 Cu. Ft. Over-the-Range Microwave's ease of use, size, price, and features. Many appreciate its user-friendly controls and ample size, finding it a good value for the money. However, some customers are negative about the noise level during operation. The turntable feature is also frequently praised for its functionality and convenience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Excellent Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with promised delivery right on time when we need it on our holidays seasons.
I would recommend this to a friend - Pros mentioned:Design
Ge Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for. Like the fit and finish.
I would recommend this to a friend - Pros mentioned:Overall performance
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is as expected. The installation was quick and professional.
I would recommend this to a friend - Pros mentioned:Overall performance
great price - Best Buy delivery is outstanding!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave at a great price. Love the black slate finish!
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent micro wave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have been quite satisfied with this product
I would recommend this to a friend Not such a good buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this microwave for almost 3 months and I already have to pull it out and take it in due to malfunctions with it's timer mechanism.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello 105microwave - We apologize for the issues you've had with your microwave and understand how this would be frustrating. For more help with your concerns, please reach out to us on our social media pages or at the "Contact Us" link on our website. Please be sure to include a copy of your review, your name, address, phone number, current email address and the model and serial numbers for your appliance. Thanks for your feedback. Olga@GEA
- Pros mentioned:Size
Excellent choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a replacement for a side by side setup and could not be happier. Fit perfectly.
No, I would not recommend this to a friend Nice little microwave, fits in well under cabinet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great microwave - both look and price. My husband doesn't like how sensitive it is to touch.. you need to press hard to set the timer, etc.
I would recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took a little getting used to because our previous microwave cooked a bit differently. For example, "melt" means just what it says -- it does not "soften" frozen butter. It heats very evenly.
I would recommend this to a friendSudden Death
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave suddenly died on us after four years while cooking some frozen vegetables. I guess they do not make things like they used to. For the price point, I expected more.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are so very sorry to hear about the issue you are having with your microwave. We can appreciate your disappointment and apologize for any inconvenience this may have caused you. We would encourage you to reach out to us on social media if you would like to discuss this further. In the meantime, we will gladly share your concerns with our microwave design team. All our best! Vikki@GEA
Lacks same quality as previous model
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for an older model that died suddenly. It seems as if it’s a cheaper model. The wattage is lower which is unfortunate as there was no alternative wattages. I do not like the black interior as it is not as easy to tell if you’re cleaning it thoroughly. It seems as if GE is giving less quality at the same price. It’s still very easy to use despite lesser quality. This is an over the stove model, not vented
I would recommend this to a friendMissing Parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was/is missing internal hardware to secure microwave to the cabinet above the unit.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for leaving a review. We're sorry to hear that parts were missing upon delivery! We'd recommend reaching out to Best Buy to se if they're able to assist with the situation. If you have already, and are still experiencing issues, feel free to reach out to us on social media with your complete model and serial numbers. Hope you're staying safe. -Michael@GEA
Replacement for 15 year old GE microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it's a solid replacement for our prior GE microwave. It's slightly taller (which required some shaving down of the tile backsplash) and slighting deeper (but not obtrusively so) than the older model.
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you would expect from this microwave. The extra functions really make a difference when reheating food and doing specialty heating. Way better than my old microwave.
I would recommend this to a friendMicrowave with a brain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived with the installers and they were EXCELLENT. We are busy exploring the new features and very happy with our choice
I would recommend this to a friendhome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installation was great because the installer know how keep the installation job with a woman's thought of cleanup real means.
I would recommend this to a friendPoor at heating good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible job of heating food. Cannot easily increase power level. Exchange microwave for different brand.
No, I would not recommend this to a friendExcellent Product right on time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product with promised delivery right on time when we need it.
I would recommend this to a friendVery nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exact replacement for existing unit. Old one lasted 15 years.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave arrived with installers. Installers opened box to discover microwave scratched in multiple areas. Refused microwave as installers suggested. Installers have not returned with replacement therefore: This serves as notice to cancel this order in its entirety and refund the full amount paid on my visa credit card for the microwave, installers fee and all taxes. Spencer Schnacky
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Spence - We are very sorry to hear about this frustrating experience. This is certainly not something we would expect to occur. Our hope is that you were able to get set up with a replacement unit, without any damage. - TREY@GEA