Customer Ratings & Reviews
- Model:
- GTS17DTNRBB
- SKU:
- 6361281
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 16.6 Cu. Ft. Top-Freezer Refrigerator's ideal size for various living situations, from small apartments to families of three. They appreciate its spacious interior and affordable price point. While some customers find the refrigerator to be noisy, others appreciate its simplicity and temperature control.
This summary was generated by AI based on customer reviews.
Not cold enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this little fridge as a back up in our garage for the holidays. Nice little fridge but I’m noticing that even at its coldest setting it only gets to 40 degrees. For proper food storage it should be between 36-37. Doesn’t seem like a big difference but for food to keep it well it needs to be less than 40. I’m concerned since it is winter here in Texas and cool but our garage will get HOT in the summer months. Not convinced it will do well in that environment.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
In a pinch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge because the big one we ordered won’t be in for a month and a half.. So far it’s working like a champ!
I would recommend this to a friend Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in my delivery yesterday, They called me and said they would be there in 22 minutes and they didn’t show up until 55 minutes later. Next the two guy that delivered it said it won’t fit in the door, once they got it inside they said it wouldn’t fit in the kitchen. Overall my neighbor installed it because the delivery guys couldn’t do their job. The older guy was doing his part the problem was the black skinny guy couldn’t lift the refrigerator and that’s why they were having problem’s it was like he didn’t want to do it. I guess this is what you get with 3rd party delivery is all about. Also they told there was no paperwork for the merchandise witch is hard to believe. I’m not very happy with the delivery…
I would recommend this to a friend- Cons mentioned:Noise level
Noisy machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is noisy. It make sounds throughout the day.
No, I would not recommend this to a friend GE Fridge may not be functioning properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right now a little concerned if this unit is still functioning correctly after 3 weeks. Refrigerator compartment was at recommended 3 but didn't cool enough. Moved to 4 2 weeks ago which worked, however now it seems in the same state as before. I reset it to 5 max cold this morning. I'll have to wait to see what happens before I request a replacement.
No, I would not recommend this to a friendBestBuy - not a Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty disappointing. Our main fridge gave up on us so we wanted fridge for backup while it is being repaired. We trusted BestBuy and ordered an open box - excellent condition GE fridge from BestBuy Milpitas,CA. I don't have a pick up truck. So rented one truck for couple hrs, rented a dolly from Home Depot and went to the store. In rush to get home (since rent was hourly), asked the associate if there is any issue, they said it is excellent condition. I loaded the unit on the truck and came home. Upon installing the fridge, after 12 hrs, fridge is not cooling and also noticed dents and scratches on the door. Now we are back to square one with a defective, dented fridge and lost time & money on rental.
No, I would not recommend this to a friendDidn't level the refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't level the refrigerator so the doors won't close without being pushed shut. The guys were great, but I wish they'd leveled the frig before they left.
I would recommend this to a friend- Pros mentioned:Temperature control
Great Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived preset. Just had to plug in. Has even temp throughout fridge @ freezer.
I would recommend this to a friend Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator! Arrived when scheduled and delivered by helpful workers.
I would recommend this to a friend- Pros mentioned:Size
Great Color and Compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Compact Refrigerator and the Color is Great and won’t get Dirty.
I would recommend this to a friend Mr
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a week before the warranty ran out we started loosing freon gas and now we wount get parts until Jan 2021. This was the middle of Nov 2020.
I would recommend this to a friendNot good! Stopped working 30 days after!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month and did not buy the warranty so now I’m stuck paying a fridge that i only used a month!! Very disappointed at best buy!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your refrigerator stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. Your refrigerator comes standard with a one-year limited manufacturing warranty that is active even if you did not purchase an extended warranty. If you haven't done so already, we recommend you take advantage of this warranty and schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA
Very dissatisfied with this purchase.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy this model. I bought this for my mother in law in October 2020 and it stopped cooling in January 2021. Unfortunately I didn't get the Geek Squad warranty because it has factory warranty and now I'm stuck with GE giving us the run around. I put in a service request in February 2021 and it is now 29 March 2021 and GE has rescheduled repair 3 times now. Today they called to reschedule repair service again to 16 April 2021. This refrigerator has been nothing but a headache. Do NOT buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry you have not been able to have a service appointment for your refrigerator. We would love to look into this further as this is not the ownership experience we strive for. Please reach out to us on social media so we can assist you further. -Chris@GEA
- Cons mentioned:Noise level
Don't!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super loud after 6 months. GE Repair said they fixed it but, didn't. Never buying GE again...
No, I would not recommend this to a friend Good Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the fridge was installed they damaged my countertop. Would've given 5 stars
No, I would not recommend this to a friendstops working after a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year and half of use. The condenser stopped working. No wonder their warranty is only for a year.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear your refrigerator stopped working. We can understand how disappointing this is for you. This is definitely not what we would expect or the ownership experience we want for you. Please reach out to us directly via a private message in Social Media and we will be happy to assist you further. Thank you! Joyce@GEA
Get what you pay for
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it less than two years and already needs to be replaced
No, I would not recommend this to a friendGood item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing a small compartment in the lower part of the door.
I would recommend this to a friendWhat refrigerator?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we made the original purchase, the refrigerator was allegedly in the warehouse & a deliver time was set. When the deliver didn't occur, I was told that there would be a delay, the fridge would arrive @ the local store in five days & an additional would be needed for setup prior to delivery. When that date arrived I was told the delivery maybe in two months. I canceled the order.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're so sorry to hear about the delays of your refrigerator. We know how tedious it can be to have to wait so long for a new appliance so we completely understand your frustration. The pandemic put a lot of stress on our business causing availability issues and delays, but this doesn’t make your situation any less aggravating. We'll be sure to take your comments into consideration and we're wishing you the best. - Guy@GEA
Very disappointed!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 29 days of purchase I have to put my stuffs in a cooler because the refrigerator just stop culling and the manufacturer gave me an appointment for service in 10 days.
No, I would not recommend this to a friend