Customer Ratings & Reviews
- Model:
- GTS18GTHBB
- SKU:
- 1673044
Rating by feature
- Quality
Rating 4.4 out of 5 stars
- Value
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the size and storage space of the 17.5 Cu. Ft. Frost-Free Top-Freezer Refrigerator, frequently praising its affordability and ease of use. Many appreciate the consistent temperature control and the well-designed shelves. However, some customers noted that the refrigerator can be noisy, and the lack of an included ice maker was a point of concern for several buyers.
This summary was generated by AI based on customer reviews.
Garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this small refrigerator for our garage. It is a good size and function for that purpose. Delivery team were terrible as they literally dropped it off still in the box without the handles attached. So beware of that!
I would recommend this to a friendMediun Refrigeror
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like GE products is why I bouht one again, but I am not complet sstisfy because something is not working right with the door.
No, I would not recommend this to a friendGE fridge is nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like our new GE fridge, but I was a little disappointed that the fridge shelves seem a little short. I didn't notice this in the store.
I would recommend this to a friendI wouldn’t buy this brand again
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor didn’t last long but fortunately I had a service plan to cover the repair
No, I would not recommend this to a friendGood for small family.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought same brand and size which last only three years. Bought almost same to try again.
No, I would not recommend this to a friendInterior not spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge door is very deep and that takes up shelf space. Fridge works well and fits nicely in my garage.
I would recommend this to a friendjust the size I need for a senior. perfect freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the glass shelves are not smooth, the milk carton gets tangled at the bottom.
I would recommend this to a friend- Cons mentioned:Door seal
Have not had it a year yet
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer door does not stay shut!! We have had to throw our freezer food out twice now. All of IT!!! Very disappointment
No, I would not recommend this to a friend Ok for garage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well as expected waiting to put some deer in it
I would recommend this to a friendVery loud can't be in same room when cooling.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fan extremely loud when it is cooling and runs a lot.
No, I would not recommend this to a friendGood value for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for price. Bought this for the man cave. Does the job
I would recommend this to a friendEventually
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about a month of cancellations and miscommunication Best Buy finally delivered this refrigerator to my home. After using it for the last couple of months I do feel that this fridge is under-performing. It could also just be the ambience temperature.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello SamIAm - We are very sorry to hear your dissatisfaction with this products performance. Please contact us directly regarding the issue you are experiencing. We would be happy to help: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact . -TREY@GEA
I expected too much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge took over 6 weeks to come because it was a custom order. You are SOL if you need bisque and I did, they do not stock anything in that color. The refridgerator was delivered on Saturday 3/11/17 and I was told to let it run for 12 hours to acclimate it. I have never had to do that in my life. The temperature never got below 58* inside the freezer. The compressor never turned on. The GE technician was here today to "service" it (it's brand new and I couldn't use it, so service it is too kind) apparently the compressor was never "plugged in" in the factory. Yep, I'm serious. He was here all of 5 minutes. It works now, but under the circumstances...I'm not sure I would reccomend GE for anything.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Gopher - thanks for providing your valuable review of your new refrigerator. We apologize for your inconvenience with regards to it initially not cooling and are glad to know it was something simple. Your comments are important to us and are shared with our product team. We take this feedback into account when planning future products. Thanks for choosing GE Appliances! NANCYatGEA
Taking a chance with this purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one failed from the beginning, the second one is working well so far. I hope I will have many years of service out of this refrigerator.
No, I would not recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it looks and the price; however, the freezer does not seal well. Whenever you close the main door, the freezer door pops open
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Valued Customer - thanks for providing a Review of your refrigerator. We're sorry to hear that you believe the freezer door does not seal well. It is actually normal for the freezer door to pop open when the refrigerator door closes. This is because both sections are sealed and there is a channel of air that will pass through. It is important, however, to make certain the freezer door closes right back. The refrigerator should be slightly higher in the front than the back to assist the door closing right back. We hope this helps! Thanks for providing your review! NANCYatGEA
Loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it less than a month ago and it cost me problems the motor is very loud and is not cooling properly very poor quality.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Cruzsita - we are sorry to hear that your refrigerator is loud and not cooling properly. First, we recommend checking the door and door seal to be certain both the freezer and refrigerator are closing properly. Also, the refrigerator will run optimally if it is half to three-fourths full. We recommend adding gallon jugs of water to take up the empty space if necessary. If this does not help, then we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. Thanks for providing your feedback. NANCYatGEA
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product but logo was knocked off. not sure why.
I would recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this one and reordered another. The first was building ice around the rim of the freezer. The 2nd one is working fine.
I would recommend this to a friend- Pros mentioned:PriceCons mentioned:Noise level
Plain and simple, noisier than some
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a plain and simple refrigerator, lower priced than the trendy ones, but noisier than average, I think. I painted some steel screw heads white, that really stuck out visually. Runs fine initially. BB delivery stood me up the first time, but made a token compensation.
I would recommend this to a friend Loud Fan Noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new fridge. Very late delivery. Loud fan noise coming from the freezer.
No, I would not recommend this to a friend