Customer Ratings & Reviews
- Model:
- GTS18HGNRBB
- SKU:
- 6390234
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 17.5 Cu. Ft. Top-Freezer Refrigerator, especially its overall performance, perfect size, and ample storage capacity. Many appreciate its beautiful design and how quickly it reaches a cold temperature. The main concern expressed by some customers is the refrigerator's noise level.
This summary was generated by AI based on customer reviews.
good !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This white GE - 17.5 Cu. Ft.Top-Freezer Refrigerator is so far so good.
I would recommend this to a friendGood Installation with no problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time and removed old equipment in a timely installation
I would recommend this to a friendextra fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied with inside go fridge so far so good
I would recommend this to a friendNice smaller refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed with how the inside of the refrigerator is set up.
I would recommend this to a friendI love this roomy refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great choice that I was nervous to make but glad I did!
I would recommend this to a friendoffice breakroom
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a replacement for office breakroom has everything you need
I would recommend this to a friendRefrig
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was okay ordered on 10-6 got refrig the store ordered a wrong ice maker and couldnt get us one til 12-6 so we purchased icemaker elsewhere hoping to have it installsx 11-8
I would recommend this to a friendInstall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys who did the job very happy Would highly reckmend
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase,delivery went smoothly. Communications as well
I would recommend this to a friendGreat second Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for beverages and overflow space. Great value.
I would recommend this to a friendGreat fridge for the finished basement.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good delivery, installation and subsequent operation.
I would recommend this to a friendfridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the worst service i have ever received from any company in my life. i paid fifty dollars to have the doors changed. your crew did that completely wrong. they screwed one screw sideways instead of the way it should have been done. they did not tell us they did it wrong but we noticed it before they lift. that mistake made the entire fridge unusable. we contacted best buy the next day to pick the fridge up since we would not use it but was charged a restocking fee which i should not have been charged since the crew did the work wrong. i have no intension of ever doing any business with best buy again
No, I would not recommend this to a friendFreezer won't freeze
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fridge a little under 2 weeks ago, and it's been trouble from day one. The manual recommends setting the temperature dial at 3 (out of 5), however it had to be set to a 4 to ensure the temperatures went low enough, even with the fridge being empty. In this state, the main fridge compartment stays in the 35 to 40F zone which is great. However the freezer is all over the place! It dances around anywhere from -5 to 18 degrees! That is not a typo. In the ten days I've owned it, I've seen it go to 18F twice now. A freezer is supposed to be a 0F to keep foods at a safe temperature. This is unacceptable.
No, I would not recommend this to a friendIt gets cold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough, it does what it’s supposed to do, but appliances these days seem to be made to last about 3-4 years. We will see if this surprises me.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Noisy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super noisy. It runs like a tank every 2-3 minutes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there,
We're quite sorry to hear that your refrigerator is loud and understand how annoying that can be. If there is anything you need, let us know anytime. Best wishes! Mike@GEA
There is no GE Brand logo on the front top door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought New GE rerfiregerator on Best Buy online and delivered on time. But there is no GE Brand logo on the right top front door. I just see two empty holes.
No, I would not recommend this to a friendStopped cooling in 4 days!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect apartment fridge but it stopped working 4 days after we got it. It stopped cooling. our newly purchased groceries ($300 worth) rotten. The service people were only available 5 days out. Ridiculous!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the experience that you're having with your fridge. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
- Pros mentioned:Size
Perfect bar frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect 2nd refrigerator for a busy family. Great bar frig for the basement.
I would recommend this to a friend bad ref purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very cheap and dent and tape marks and all over the front and side. The poor look from the outside that send me doubt that the shelves and door container are correct for the frig. I ask the tech to put it together to make sure it all fit but they refuse to do it. very disappointed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're sorry to hear your refrigerator has dents and tape marks. We can only imagine how much of a disappointment this was for you considering we'd never want this for our consumers. We first recommend letting your dealer know about these dents. In addition, we wouldn't expect you to have any other issues, but we're always available on social media if you need anything else. - Guy@GEA
Lasted 18 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.18 months later the refrigerator thermostat/cooling is broken. Does not get cold Freezer is fine…
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear your refrigerator is not cooling properly and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation further. -Vikki@GEAppliances