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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4 out of 5 stars with 385 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers regard the 18.6 Cu. Ft. French Door Counter-Depth Refrigerator positively for its size, overall performance, and sleek design. However, some customers have expressed concerns about the minimal freezer capacity and the noise level, while others noted that the stainless steel is not very fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 385 reviews
  • Rated 4 out of 5 stars

    GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Better then the side by side we had.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 1 out of 5 stars

    Do not buy this fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality. Very small freezer. The freezer always has frozen water pieces. Waste of money. Very bad quality fir the money. Have to call to return. The service not good either. Had to convince the delivery to haul away the old fridge (I paid for it. Not only the freezer goes not fit anything, the top compartment is small to. I had to buy organizers.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for the review. We're sorry to hear that you're not pleased with your refrigerator's quality and design. This certainly isn't the evaluation we would expect and we apologize for any inconvenience. As we always strive to improve out products for our consumers, we'll be sure to share your comments with our product design team. Thanks again for the feedback, we truly appreciate it! -Mikayla@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Will ,y order be delivered???

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is there a fridge coming or not???? Delivery scheduling is messed up, cannot get a clear answer if they can schedule it, but they keep sending emails

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for an average fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer a door ice and water but this fridge is a solid choice for a great price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Delivery was very good. Refrigerator looks beautiful and fits perfectly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to review a product you have not received yet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far but think that drawers could be of better quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this fridge for about a month. The top fridge portion is built very nicely. However, the quality of the freezer drawer is very poor. The top tray in the freezer is not very stable. Today we noticed that the freezer drawer doesn't close tightly. The ice maker makes loud sounds. Water dispenser is inside the fridge and is very uncomfortable to use. We have been very happy with GE appliances in the past. This model doesn't meet the quality expectation. Very disappointed in this purchase. I have to say that the purchase experience with Best Buy was excellent. The best buy sales team is very knowledgeable, professional and helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Kitchen Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy set up delivery quickly and went as smooth as one can expect with a narrow flight of stairs to navigate large appliances. Definitely recommend paying for delivery and setup!

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 2 out of 5 stars

    Not what I was looking for

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator but I canceled before it was delivered to my home because I didn't know that it was not finger print resistant

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great size for our small kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator counter size fits perfect for our small kitchen. Great freezer space for all family. Only have had it for less then a month. So hope it lasts a long time without any repairs. Installed June 11 2019

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a fridge that was 33in wide and we were lucky to find this one. Has an internal ice maker and water dispenser and a filter. Looks great and has everything we need.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,
      Thanks for the review! We'd like to congratulate you on the new appliance and welcome you to the GEA family. It's good to hear you're enjoying this model and we’re sure it looks amazing in your home. It's a pleasure having your business and if any questions or concerns come up let us know. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Mrs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is there a 1-800 number I can call about the noise I'm hearing coming from my new refrigerator. I would like to give it a good review but let me get this noise fixed I just got it 1-25-2021. PLEASE HELP

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi Mrskim, thanks for your review. We'd love to help! If you need to know about normal sounds for your refrigerator, you can take a look at an article titled "REFRIGERATOR - NORMAL SOUNDS AND NOISES MADE." If you have other questions, you're always free to reach out to us via Contact Us page or through social media. Stay safe! -Michael@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this refrigerator and fit perfect in our space. Really easy to clean and easy to reach what we need inside. Would recomend this to other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're building a new house and we wanted everything stainless steel. We haven't completed the house yet but I'm sure it will be amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    all new levels of FAIL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great. The service to have it delivered was the WORST appliance experience I have ever had. It was delayed. I was not informed. I was informed it was coming, it never showed. It got rescheduled and delayed again, not informed. I was promised a gift card - it never arrived. I've talked to customer support 4 times with extreme hold times. Never received a gift card. I'll not be ordering from Best Buy again. Beware of both their delivery and customer support. Both failed me.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry that you had a bad experience with the delivery service. We apologize for any delay you experienced while waiting on your refrigerator purchase. We are happy to hear that you love your refrigerator. Please check with your Best Buy store about what was promised you with a gift card. Best wishes. Stay well. Geoff@GEA GE_Appliances

  • Rated 1 out of 5 stars

    It’s not here. STILL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knows. Still don’t have it ordered it months ago. Keep getting set back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, we love it. The delivery men were outstanding and worthy of a pat on the back.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thanks so much for your feedback! We are so pleased to hear that you are loving your new refrigerator and that the delivery men were outstanding! We absolutely love hearing this! Please let us know if you have questions in the future. We are happy to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Love the French dooor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first French door with bottom freezer. Plenty of shelf space. Like the water dispenser hidden inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This french door was the only one which fit perfectly in our kitchen. The width was perfect

    I would recommend this to a friend