Customer Ratings & Reviews
- Model:
- GWE19JSLSS
- SKU:
- 6162016
Rating by feature
- Storage Capacity
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.1 out of 5 stars
Customers are saying
Customers regard the 18.6 Cu. Ft. French Door Counter-Depth Refrigerator positively for its size, overall performance, and sleek design. However, some customers have expressed concerns about the minimal freezer capacity and the noise level, while others noted that the stainless steel is not very fingerprint resistant.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
NOISY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes the most awful noise several times a day
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for having purchased this beautiful GE refrigerator. We are sorry to hear you are having an issue with the refrigerator making an awful noise several times a day. If you have not connected and turned on the water supply to the icemaker, you may be hearing the water valve energizing to bring water in to make ice. If this is the case, please review Page 20 of your owner's manual to see how to turn the icemaker off until the water supply is connected. If the icemaker is turned off and the sound continues, we would recommend contacting service to check the refrigerator. We do hope this helps. Vikki@GEA
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dimensions of this refrigerator fit perfect in my kitchen. Good quality product. I’m very happy with the purchase
I would recommend this to a friendGE refrigerator
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Keeps temperature , looks great , and is energy efficient.
I would recommend this to a friendCounter-depth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the counter-depth frig. Nice and classy looking. Great value.
I would recommend this to a friendNew fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.versatile new fridge, I like the water fountain is inside
I would recommend this to a friendDon’t have yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn’t even get it yet. Slow, it won’t be here until August.
No, I would not recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything turned out as planned. The fridge showed up at 8:30 am. The boys did a very superb job.
I would recommend this to a friendVery disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called GE for a repairman to come out to look at our BRAND new GE French Door refrigerator. It wasn't cooling properly. Was told it needs a new control board and a thermometer. Returning it for new one. Hoping there's NO ISSUES with the new frig.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Makes noise and not cold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes noise and not cold. A service rep is coming to diagnose it.
No, I would not recommend this to a friend Great!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like all of theFeatures love the water and the ice maker and lots room for food
I would recommend this to a friend3 weeks old and having problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.much too small for a family. Bottom shelf in door is impossible to see
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello jeannie, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship and design of your refrigerator. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our refrigerator design and development team for future improvements. -Chris@GEA
not what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interior was much smaller than I was expecting plus icemaker did not function at all, and it was overpriced
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello lookout114, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship and functionality of your refrigerator. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our refrigerator design and development team for future improvements. -Chris@GEA
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very tiny refrigerator. Couldn’t fit anything in it
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that you have not been pleased with the capacity of your refrigerator. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Damaged
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker inside fridge came damaged. I opened the refrigerator 1 month after delivery because I moved into my home 1 month after delivery and noticed ice maker on the bottom of the freezer is damaged. I’m hoping it works when I connect it tomorrow
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We are so sorry that the icemaker in your new refrigerator arrived to you broken. This is certainly not the ownership experience we strive and we completely understand your disappointment. If you're not able to get it working after you connect it, we recommend taking advantage of your warranty and scheduling a service appointment with one of our certified GE Appliances technician that will be able to accurately diagnose and repair your icemaker. You can schedule service online at our website or by calling 1-800-GECares (1-800-432-2737) Monday through Friday from 7 a.m. to 10 p.m. ET or Saturday and Sunday from 8 a.m. to 6 p.m. ET. Let us know if you have any questions or concerns - we're always glad to help. Be well, Kelsey@GEA
Broke after 18 days
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator broke after having it only 18 days. The compressor went out. Best Buy did send a technician out and they ended up exchanging it for another style. Thank you
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Khayes, thank you for your review. We are sincerely sorry your refrigerator stopped operating so soon into its lifespan. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We are glad, however, that it was able to be exchanged. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Too small - Water Dispenser is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than anticipated. I DO NOT like the push water button on the interior left side wall. Makes a clicking sound and sometimes water does not come through when pushing the button. I would recommend getting a different refridgerator.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Etramo2 - Thanks for your review. We are sorry your refrigerator did not meet your expectations. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. If you need further assistance, please feel free to reach out to us on our social media pages or at the "Contact Us" link on our website. Olga@GEA
Too Small - Design has a lot to be desired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The layout for the refrigerator/freezer storage is terrible. The water dispensing unit inside the door seems to be an afterthought added design feature. Not happy with the purchase.
No, I would not recommend this to a friendLacks Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We exchanged for an LX Refrigerator, The shelves and drawers are cheap plastic,
No, I would not recommend this to a friend- Pros mentioned:DesignCons mentioned:Freezer capacity
Great refrigerator!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, and fits nicely in my new home. Very sleek and the handle matches the other GE appliances. My only gripe is that the frozen is a little small.
I would recommend this to a friend - Pros mentioned:Overall performance
GE rescued us from Samsung hell!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic fridge!!! We endured 3 yrs of hell with a Samsung fridge wed also purchased through BB and Mike from the Burbank store was so helpful suggesting this model. We are thrilled with it so far!!
I would recommend this to a friend