Customer Ratings & Reviews
- Model:
- JES2051SNSS
- SKU:
- 4639100
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 2.0 Cu. Ft. Full-Size Microwave for its size, ease of use, and performance, with many praising its heating capabilities and power. Positive feedback also highlights the microwave's price and features, along with its attractive appearance. However, some customers noted concerns about the noise level and the door's sturdiness, while others experienced issues with the buttons and display. A few also mentioned problems with the turntable.
This summary was generated by AI based on customer reviews.
Make sure you check trim kit if desired
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this since it did not work with the trim kit purchased. Make sure you select a microwave that is “built-in” compatible. Bestbuy, please make it easier to pick microwave and trim kit combinations.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for providing this review. You are certainly correct that since not all microwaves are built-in capable, it's important to keep a keen eye out for that when shopping for a new one. Each of our built-in capable microwaves will have its corresponding trim kit listed in the Specifications section of its product page on our website. If you have a question about trim kit compatibility or anything regarding your microwave in the future, please reach out to us. We are always glad to assist. All the best, Kelsey@GEA
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave have a really nice color, and works great.
I would recommend this to a friend- Cons mentioned:Noise level
Poor workmanship
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud and came with a dent in the back. This looks like it was made by a high school workshop. Second microwave I’ve purchased from Best Buy in a year. First one quit working. Will be cutting my card and not shopping here again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello FormerBestBuyUser, thank you for your review. We hate to hear that your microwave came dented in the back. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Perfect replacement for our microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for our microwave in our hoe for my son.
I would recommend this to a friendGE 2.0 Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good price. Good cook settings. I am very satisfied with the way it defrosts food and cooks food.
I would recommend this to a friendEverything I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great looks great. I have no problem with purchase
I would recommend this to a friendFunction and quality in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality look and function with a great price. Perfect fit in our under the counter designated space.
I would recommend this to a friendGood working microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stainless steel microwave Was a good purchase for the price
I would recommend this to a friendexcellent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent microwave nice color very thrifty light.
I would recommend this to a friendgood microwave. works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is a little bit large but is a good microwave and works fine
I would recommend this to a friendDon't let the price tag deter you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product that is worth the buy. Wasn't sure considering the price, but glad I took the dive.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is big but cooks everything fast.i love it
I would recommend this to a friendGreat brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it , it’s has all the features you’d looking for
I would recommend this to a friendVery good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend when you need a longer life microwave.
I would recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works fine and is decent for the price.
I would recommend this to a friendSub-par quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was limited to physical spacing due to cabinet dimensions and this microwave was the replacement model for my old unit. It is of poor finish and control panel is already proving to be an issue. Not impressed, not interested in future purchases GE.
No, I would not recommend this to a friendNot that great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took about a month to arrive. The fan that comes on when it is running is very load. You need to push the buttons several times before it registers your selections.
No, I would not recommend this to a friendFit Space Needed for Built in Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feel this is a good Microwave at reasonable price.
I would recommend this to a friendVERY DISAPPOINTED
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I PURCHASE THIS MODEL ON 9/13/23 AND THE PUSH BUTTON DOOR MECHANISM HAS BROKEN. THIS IS GREAT WORKING MICROWAVE EXCEPT FOR THE CHEAP PLASTIC PARTS ON THE DOOR LATCH AND PUSH BUTTON OPENER. MY ONE YEAR WARRANY IS USELESS SINCE IT'S BEEN 16 MONTHS. I HAVE TRIED ONLINE SOLUTIONS BUT I AM NOT CAPABLE OF GETTING INTO THE MACHINE THAT DEEP. I AM EXTREMELY DISAPPOINTED.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this to our attention. We certainly understand how important it is to have your microwave button working as it should. We'd like to review this further. Please send us a private message on our GE Appliances Facebook, Instagram, or X accounts, with your full model and serial numbers, contact information, and a screenshot of this review. -Kacie@GEAppliances
- Cons mentioned:Noise level
Very loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It so loud that it sounds like a plane is taking off every time you run it. You can hear it on the 2nd floor of the house.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you letting us know your impression of this microwave, though we truly hate to hear you have a concern over the noise level of the unit. We know this may be frustrating, and will certainly send your feedback to our Cooking Products Design team; we value your insight, as we always want to know of any concerns our consumers have. If it might help with your sound concern, the signal sound can be adjusted – by pressing the Beeper Volume option, you can choose from 0 to 3 (mute to loud). We do expect some noises to be made while the microwave is in operation, such as the sound from the blower and a dull thumping sound; however, if you are concerned the noise you’re hearing is out of the ordinary, our Service Department is available at 1-800-432-2737. A technician would be glad to examine the unit. We hope this information is helpful, and are happy to assist with any other concerns or inquiries you may have. -Sarah@GEA