Customer Ratings & Reviews
- Model:
- JES2051SNSS
- SKU:
- 4639100
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 2.0 Cu. Ft. Full-Size Microwave for its size, ease of use, and performance, with many praising its heating capabilities and power. Positive feedback also highlights the microwave's price and features, along with its attractive appearance. However, some customers noted concerns about the noise level and the door's sturdiness, while others experienced issues with the buttons and display. A few also mentioned problems with the turntable.
This summary was generated by AI based on customer reviews.
Great until it quit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great, until it just quit working! I had it a little over 2 years and it just quit heating/cooking! Luckily I had the extended warranty...
No, I would not recommend this to a friend- Pros mentioned:Size
Handy size great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new microwave in a hurry. Great selection of counter top models. This size & features work best. Love the double rack inside to heat 2 plates at once.
I would recommend this to a friend - Cons mentioned:Noise level
looks better than it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Making noises intermittantly. Beautiful on counter but noise has been happening on and off life a scrubbing sound in back of microwave.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, Zell - We appreciate your review and we're sorry that your microwave is making an unusual scrubbing sound. To make sure that everything is working properly, we recommend taking advantage of the warranty by scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737. Feel free to reach out to us at the "Contact Us" link on our website if you have any questions or concerns. Thanks again for the feedback. -Mikayla@GEA
Quality is not so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave as a replacement for my built-in assembly. The quality is not very good. The last one last 3 years. Will see how long this one last.
No, I would not recommend this to a friendGood Value...But
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read reviews and shopped for a quality microwave. Sadly the quality controls were lacking. The front panel & door are not aligned properly with the body of the unit. The control panel is loose. Product works but....
No, I would not recommend this to a friend- Cons mentioned:Noise level
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is Very loud. Vibrates while operating. Other than that works fine.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that you have not been pleased with your new microwave's noise level. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
- Pros mentioned:Ease of use
Nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect! Nice capacity and easy to be installed.
I would recommend this to a friend - Cons mentioned:Buttons
Sticky buttons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons stick on the unit when we select 1-9. Need a solution.
I would recommend this to a friend Works well, just disappointing design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been purchasing GE microwaves for years and they have been reliable and well designed. This one, however, is lacking features that have been standard forever! And the physical design is not good. You are unable to change the power level mid-cooking. This was a standard feature on previous models. Very disappointing that this was eliminated. As for the design, the window on the door is small and this makes it difficult to see the food inside. And the clock is not flush with the surface, it is set back which makes the numbers difficult to see when viewing from different angles. My biggest complaint is the inability to change the power level during cooking. When something starts to boil over on the stove, you can turn it down. Well, the same thing should be available (again) on the microwave. If this is not a concern for you, then it is a decent microwave.
No, I would not recommend this to a friend- Cons mentioned:Noise level
GE Microwave 2.0 cu ft full-size stainless steel
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple of months' use, this awful microwave oven started making very LOUD noises while running more than 2 minutes. I was afraid to keep using it so threw it away and bought a different brand. Not buying any more GE microwaves!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear you had this experience. This is certainly not what we'd expect to hear and would have liked to have the opportunity to assist you with this issue. If you happen to still have this microwave in your possession, please reach out to us via a private message on Social Media and we will be happy to help. If not, we truly hope that we can one day earn back your trust and business. Sincerely, Joyce@GEA
Miss leading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Optional Trim kit is miss-leading and does not come with brackets to hold the microwave in place in the cut out space. It only has the front p
No, I would not recommend this to a friendIt’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But it’s not quite level on the bottom so it doesn’t sit completely flat.
No, I would not recommend this to a friendLow quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low quality made product for its hefty price, May be because they are fully made in CHINA !!
No, I would not recommend this to a friendNice in compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real cute but mist of functions we needed in this nice clean looking microwave but the price is little too high for what it is.
I would recommend this to a friend- Pros mentioned:Size
Very satisfied with micwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is very satisfied was able to put in same place as old one
I would recommend this to a friend - Pros mentioned:Size
Love my microwave. It is perfect for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect microwave. It is the perfect size for my making candy.
I would recommend this to a friend - Cons mentioned:Noise level
Open box for a reason
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this open box unit trying to save a few dollars. Loudest microwave you have ever heard. Replaced with a different new model.
No, I would not recommend this to a friend Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit arrived damaged. Right side dented in . Too heavy and too much trouble to return. I use it as is.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Very noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If it wasn't for the box of toothpicks I shoved under the corner, the noise is loud. Great microwave so far. Still trying to get used to it. We tried shims and pads to stop the noise but the box of toothpicks is the only thing that has worked. Not worth the hassle of returning it.
No, I would not recommend this to a friend Sorry in Sac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brushed crome front holds finger prints like CRAZY! Not good. Only comes with a "Quick Start" instruction guide. Worse, you have to go on line and download the manual to use the advanced features you just paid alot of money for. Dumb!
No, I would not recommend this to a friend