Customer Ratings & Reviews
- Model:
- JES2051SNSS
- SKU:
- 4639100
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 2.0 Cu. Ft. Full-Size Microwave for its size, ease of use, and performance, with many praising its heating capabilities and power. Positive feedback also highlights the microwave's price and features, along with its attractive appearance. However, some customers noted concerns about the noise level and the door's sturdiness, while others experienced issues with the buttons and display. A few also mentioned problems with the turntable.
This summary was generated by AI based on customer reviews.
Waste of money. Died after 4 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy GE again. This microwave died exactly 4 years after I bought it. GE doesn't service their microwaves. What kind of service is that. I had a Kenmore that lasted me 16 years. NEVER AGAIN. Waste of mone.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're so sorry that your microwave stopped working so soon in its lifespan. This would be very disappointing and we hate that you have to deal with this. We encourage you to reach out to us directly so that we can dialogue with you easier about this issue and find a solution together. Please feel free to connect with us through email on our website anytime or call us at 1-800-626-2005 Monday through Friday 8 a.m. to 8 p.m. ET or 8 a.m. to 7 p.m. ET on Saturdays (we're closed on Sunday). All the best, Kelsey@GEA
dead at 2.5 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave worked well for 2 1/2 years but then died: it stopped heating.
No, I would not recommend this to a friendUnfortunately it broke after 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this microwave malfunctioned about 2 months after we purchased it. We returned It to get fixed and it was suggested to get a different microwave (which we did).
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi,
We are deeply sorry to hear that your microwave malfunctioned after only two months and we can certainly understand your disappointment. We're truly sorry to hear you've left us and do hope you'll consider us again in the future. All the best. Mike@GEA
Failed heating after 1 year 9 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was good when working. But it failed to heat after 1 year 9 months. Light is on and the base glass is turning, but would not heat. Very disappointed.
No, I would not recommend this to a friendNot durable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 years only. Very disappointed customer
No, I would not recommend this to a friend