Customer Ratings & Reviews
- Model:
- GCST20S1WSS
- |
- SKU:
- 6580725
Customer reviews
Rating 4.5 out of 5 stars with 1039 reviews
(1,039 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost for its solid overall performance and convenient size. Many appreciate its ease of use and powerful operation compared to previous models. Select customers also enjoy its design and available features, while very few have commented on its quiet operation.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect! Nice capacity and easy to be installed.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Microwave molding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't fit. It's either too short or too narrow and the bottom fitting doesn't match
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to share your concerns. This model microwave is designed for placement on your countertop. It is not designed for a built-in type of application and we do not offer the kit needed to build it in. We recommend providing a minimum of 3" of air clearance on each side and t the top as well as 1" clearance in the back for proper operation. -Vikki@GEAppliances
Rated 1 out of 5 stars
GE Microwave 2.0 cu ft full-size stainless steel
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple of months' use, this awful microwave oven started making very LOUD noises while running more than 2 minutes. I was afraid to keep using it so threw it away and bought a different brand. Not buying any more GE microwaves!!
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear you had this experience. This is certainly not what we'd expect to hear and would have liked to have the opportunity to assist you with this issue. If you happen to still have this microwave in your possession, please reach out to us via a private message on Social Media and we will be happy to help. If not, we truly hope that we can one day earn back your trust and business. Sincerely, Joyce@GEA
Rated 3 out of 5 stars
Works well, just disappointing design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been purchasing GE microwaves for years and they have been reliable and well designed. This one, however, is lacking features that have been standard forever! And the physical design is not good. You are unable to change the power level mid-cooking. This was a standard feature on previous models. Very disappointing that this was eliminated. As for the design, the window on the door is small and this makes it difficult to see the food inside. And the clock is not flush with the surface, it is set back which makes the numbers difficult to see when viewing from different angles. My biggest complaint is the inability to change the power level during cooking. When something starts to boil over on the stove, you can turn it down. Well, the same thing should be available (again) on the microwave. If this is not a concern for you, then it is a decent microwave.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
VERY DISAPPOINTED
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I PURCHASE THIS MODEL ON 9/13/23 AND THE PUSH BUTTON DOOR MECHANISM HAS BROKEN. THIS IS GREAT WORKING MICROWAVE EXCEPT FOR THE CHEAP PLASTIC PARTS ON THE DOOR LATCH AND PUSH BUTTON OPENER. MY ONE YEAR WARRANY IS USELESS SINCE IT'S BEEN 16 MONTHS. I HAVE TRIED ONLINE SOLUTIONS BUT I AM NOT CAPABLE OF GETTING INTO THE MACHINE THAT DEEP. I AM EXTREMELY DISAPPOINTED.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this to our attention. We certainly understand how important it is to have your microwave button working as it should. We'd like to review this further. Please send us a private message on our GE Appliances Facebook, Instagram, or X accounts, with your full model and serial numbers, contact information, and a screenshot of this review. -Kacie@GEAppliances
Rated 1 out of 5 stars
NoProper specs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless brand and not worth buying them anymore. The ones with built in are a ripoff.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry for the issues and hope that you will reach out to us if you have questions. We want you to be happy with your microwave and hope that we can earn back your business in the future.
Rated 3 out of 5 stars
Miss leading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Optional Trim kit is miss-leading and does not come with brackets to hold the microwave in place in the cut out space. It only has the front p
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.11 days out of warranty and it stops working… junk!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you with this microwave and gather some additional information. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Rated 3 out of 5 stars
It’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But it’s not quite level on the bottom so it doesn’t sit completely flat.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Low quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low quality made product for its hefty price, May be because they are fully made in CHINA !!
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Very satisfied with micwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is very satisfied was able to put in same place as old one
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Open box for a reason
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this open box unit trying to save a few dollars. Loudest microwave you have ever heard. Replaced with a different new model.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Sorry in Sac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brushed crome front holds finger prints like CRAZY! Not good. Only comes with a "Quick Start" instruction guide. Worse, you have to go on line and download the manual to use the advanced features you just paid alot of money for. Dumb!
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Mehh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mehh. Get the Profile or Montgomery. Nothing wrong with this, but it's an economy model. Even the green lights are cheap looking compared to the GE Profile or Monogram models.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Can do the food heating purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok product, nothing special. Can do the reheating intended but not recommended.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t what I needed and was not compatible with our needs.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
replacement AOK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for 15 years I had an older version of this unit, so when it quit, I replaced it with this current model which has an improved interior and controls. very plesed
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cook great, but hardier to set the timer for less than 1 min
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not shop BB for appliances in the future. Trim kit did not fit this oven, even though description seemed to indicate it would. Very confusing and many trips to store.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .This microwave is designed for countertop installation only. It does not have a compatible trim kit. It is not approved to be built in. We are sorry for the confusion. Model PCWK22U1WDD can be installed with a trim kit. The trim kit required to get the Stainless look is either JX7227SLSS, or JX7230SLSS. Joyce@GEAppliances
Rated 2 out of 5 stars
GE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Several functions are not working as described in the manual
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friend





