Customer Ratings & Reviews
- Model:
- GCST20S1WSS
- SKU:
- 6580725
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers highly value the product's solid overall performance, its convenient size, and its ease of use. They also appreciate its powerful operation and useful features. However, some customers have noted concerns regarding its noise level, the design of its opening button, and the quality of the door latch.
This summary was generated by AI based on customer reviews.
Didn't last 2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it Dec 2017, as of today, it's dead 6/17/2019. I was great while it lasted.. it just didn't last very long
No, I would not recommend this to a friendTerrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was open box. After 2 days front panel stopped working. We returned it. Also side measurements did not include the screw heads that stuck out.
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working. Broke down right after the warranty ran out.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .HI - This is not the consumer experience we would expect to hear and apologize for the issues you have had with your microwave. We would like to understand your situation better. Please reach out to us on social media so we can do so. We hope to hear from you soon. All our best! Vikki@GEA
Lasted only 3 years.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just died. Lasted one month short of 3 years. Home appliances should last longer than that. Would not recommend.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that your microwave stopped operating properly so soon into its lifespan. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Face of microwave fell apart, plug bent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointing. A gift that was embarrassing!
No, I would not recommend this to a friendLast less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has already broken. Lasted less than 2 years. No longer heats.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks so much for the review. We hate to hear that your microwave isn't working properly. This certainly isn't something we would want to happen and we apologize for any inconvenience. It's always a pleasure to help and we're glad to assist in any way we can. Please feel free to reach out to us on social media or at the "Contact Us" link on our website. Thanks again for the feedback. We hope to hear from you! -Mikayla@GEA
Looks nice on my countertop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this GE microwave a few months ago to replace an older, smaller microwave. This microwave is big, perfect for my family of six. I bought the stainless steel model so it would match my other appliances, and it looks great on my countertop. It is easy to use and reheats, defrosts and cooks great.
I would recommend this to a friendHighly recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, heats food up fast. Easy to use. Plenty of room for big items
I would recommend this to a friendDid the job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was pretty good. And it was in store so quite convenient
I would recommend this to a friendNot a recommended purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item and it was delivered July 13, 2021. Yesterday a little over 15 months later it has stopped working. Definitely not the length of service expected from this item for the price paid.
No, I would not recommend this to a friendGood microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like this microwave a lot . Probably because we got used to it . Good high power roomy etc It lasted us 5 years . One kid home for half those years from college , one in college . So could have lasted longer but who knows . They don’t make things like they used too . $273 in 2018
I would recommend this to a friendLike it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well and looks good in my kitchen. The beverage button especially is very useful, I tried to heat a cup of milk and it did not spill out, it stopped heating at the right time.
I would recommend this to a friendLove the Power
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to replace our old Microwave and we decided on this one, and as it turns out, I'm really glad we did. Love the power and it is really nice when everything on the unit works as intended. If you're in the market for a new Microwave, I would highly recommend this one.
I would recommend this to a friendGE Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lowes had this item in stock locally but was 90 dollars more than Best Buy. So I waited 2 days to have it drop shipped to my house. Why Best Buy couldnt ship this item to my local store faster than me ordering thru them I dont know.
I would recommend this to a friendGreat microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the microwave works well. Larger than my last one it cooks hotter.
I would recommend this to a friendbest microwave ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about this microwave. I love that it has a large glass tray inside that revolves while microwaving and that it can be removed and easily be cleaned. Also, love that it can hold large casseroles. I am happy with its sleek, contemporary design as it matches my other GE appliances.
I would recommend this to a friendFit into trimset JX1827/1830
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with this microwave - even it's huge inside. I bought this model because of its exterior dimensions, as it had to fit into the current mounting kit (trimset JX 1827).
I would recommend this to a friendGreat microwave great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My existing built in microwave broke down after 10 years, they had this one in stock that was a newer model that replaced my old one, for perfectly and didn’t have to replace the trim kit!
I would recommend this to a friend2nd time purchased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit as replacement for same model which lasted 5 years. I liked the previous unit’s features and decided to go with unit again - no bad experience at all.
I would recommend this to a friendGreat Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the cooking options. There are many short cut options. Heats evenly with the turntable. The microwave is 2 cut which is large enough for large families.
I would recommend this to a friend