Customer Ratings & Reviews
- Model:
- GCST20S1WSS
- |
- SKU:
- 6580725
Customer reviews
Rating 4.5 out of 5 stars with 1039 reviews
(1,039 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost for its solid overall performance and convenient size. Many appreciate its ease of use and powerful operation compared to previous models. Select customers also enjoy its design and available features, while very few have commented on its quiet operation.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
New GE microwave replaced my old GE similar one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces my other similar one that lasted ten yrs... just as well made!
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GE Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Excellent service. Delivery easy and convenient.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Decent product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have enough pre programmed buttons. The button to turn off beeps is a plus
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Choose a better quality item.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced same model, same mfg., with same microwave; six year newer model. New microwave is of a lesser quality! Should have kept the six year old appliance.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Works good in the office.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use it in our office and it works great for our employees.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Appears to be coming apart!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing Avery similar microwave that GE discontinued. No where near the quality. The push button to open the oven doesn’t work half the time. Considering taking this back. Too bad the older microwave was very nice and lasted for 12 years.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Stopped working after 6mths but was a good unit.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought May 2023. Delivered June 2023. No power Nov 2023. Currently working through instructions for GE reimbursement. Reimbursement good for another GE model of equal or lesser value than current one. GE customer service has been quick and helpful. No event or anything before it stopped working. We checked the outlet and electrical box, etc to see if the issue was on our end. Everything on our end checked out fine. Prior to when it stopped working, it was a good unit. Would recommend if you are fortunate to receive one with more longevity.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Dont buy if you are looking for a replacement.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons hard to push doesn't have a hold warm feature. If your defrosting dont walk away from it requires full attention.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
GE 2.0 microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this microwave. Well packaged, easy to install and use, and runs quietly. Food cooks evenly.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Sparking and popping loudly after year of use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We previously had this microwave for a couple years until the magnetron inside started randomly sparking and popping very loudly. It occurred while heating up water in a pyrex measuring cup (no metal involved). Realizing the microwave was toast, we foolishly bought the same microwave again thinking this was a fluke incident - it was not. After a year of use, the same thing started happening again. Highly disappointed in the longevity of this product. Please go with a different brand if you want your microwave to last more than a two years.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Piece of Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this microwave like the plague. Purchased this microwave online. The quality of this GE unit is a joke. The stainless strip on the bottom of the door didn't fit properly. A week after I started using the microwave I noticed cracks forming inside of the unit where the walls meet the floor. I returned it to Best Buy and exchanged it for a Sharp Carousel microwave. So far there has been no problems with the Sharp and the overall quality is much better than the GE.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Keep Punching
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a hassle to turn on the timer and select how long you want it to run. Sometimes you have to keep punching before it registers.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
OK, but died after 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this microwave was ok. Nothing really great or terrible about it. However, after just two years of pretty gentle treatment it has failed and I understand that this model cannot be repaired and there are no parts for it. If you consider two years to be a reasonable lifetime for a microwave, you'll probably be happy with it. I am not.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
PURCHASER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE DOOR WOULD NOT OPEN DEFECTIVE FROM THE FACTORY
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
Rated 1 out of 5 stars
Waste of money. Died after 4 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy GE again. This microwave died exactly 4 years after I bought it. GE doesn't service their microwaves. What kind of service is that. I had a Kenmore that lasted me 16 years. NEVER AGAIN. Waste of mone.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're so sorry that your microwave stopped working so soon in its lifespan. This would be very disappointing and we hate that you have to deal with this. We encourage you to reach out to us directly so that we can dialogue with you easier about this issue and find a solution together. Please feel free to connect with us through email on our website anytime or call us at 1-800-626-2005 Monday through Friday 8 a.m. to 8 p.m. ET or 8 a.m. to 7 p.m. ET on Saturdays (we're closed on Sunday). All the best, Kelsey@GEA
Rated 2 out of 5 stars
dead at 2.5 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave worked well for 2 1/2 years but then died: it stopped heating.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Unfortunately it broke after 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this microwave malfunctioned about 2 months after we purchased it. We returned It to get fixed and it was suggested to get a different microwave (which we did).
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi,
We are deeply sorry to hear that your microwave malfunctioned after only two months and we can certainly understand your disappointment. We're truly sorry to hear you've left us and do hope you'll consider us again in the future. All the best. Mike@GEA
Rated 1 out of 5 stars
Failed heating after 1 year 9 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was good when working. But it failed to heat after 1 year 9 months. Light is on and the base glass is turning, but would not heat. Very disappointed.
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Not durable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 years only. Very disappointed customer
This review is from GE - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friend





