Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
JES2051DNBB
SKU:
3117452
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1237 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 2.0 Cu. Ft. Full-Size Microwave for its size, ease of use, and performance, with many praising its heating capabilities and power. Positive feedback also highlights the microwave's price and features, along with its attractive appearance. However, some customers noted concerns about the noise level and the door's sturdiness, while others experienced issues with the buttons and display. A few also mentioned problems with the turntable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,237 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Microwave, Nice size works well, I bought one for myself last year when my old one gave out and just purchased another one for the office I work at.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice replacement for a long-life Kenmore

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dreaded when my Kenmore gave up the ghost and I had to look for a new microwave in a world where white and off-white are hard to find. I was pleased that this model has the rounded interior, making it so easy to wipe out with no corners to catch debris. It is a good size for a family. Cooks quicker than the older one, pretty even cooking. The only thing I don't like is the order in which the buttons are placed. They make no sense and are almost opposite of what was conventional in the older ones. Over all, we are very pleased we were able to find this one, which is comparable to our old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Buy - Easy Installation

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this microwave because the one in the house went out. I was able to uninstall and reinstall it myself, and it works like a charm. Highly recommend

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's great to hear that installation was a breeze and that your new microwave is working perfectly! Thanks for the recommendation and for being a part of the GE Appliances Family! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Second time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second time buying this microwave. Though the first one only lasted 18 months due to a faulty magnetron device where it would no longer heat anything, we decided to buy it again. It was the size we wanted and we loved all the controls and we were familiar with it. Replacing the magnetron on our first one would cost almost as buying a new one. I guess parts are just not what they used to be and of course it was just past warranty - go figure.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The perfect size for my under cabinet. I have had this model before and wanted to purchase the same one again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Fits perfect in my space. Replaced an older model that was 15 years old and still working.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're confident your new microwave will serve you just as well as your previous one, and it's wonderful to hear it fits perfectly in your space. We appreciate you being part of the GE Appliances family! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    The need for speed to eat!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice in purchasing this microwave. Great on size and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    new microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the microwave works great for reheating and it has room for bigger dishes ,the popcorn setting is great all of the cernals pop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok as a countertop microwave.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operationally functional and easy. But only four stars rather than 5 because of two minor issues: Has a hallow tin sound when the door closes, compared to the more solid sound of the microwave it replaced. GE does not have a “trim kit” to install this as a built-in, as was the microwave it replaced. I had to customize the installation myself because no one from Best Buy or GE were any help at all! Even though I have Geek Squad tech support!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great heating capabilities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were initially pleased with this purchase as many of the reviews of the new models were not favorable compared to the older models. We had a Litton for about 30 years before it died so we were hoping to purchase another model which would last. I like the light colored interior and also the interior light, as many of the models are gray/black inside without a light to illuminate. It makes it much easier to see the food to make sure it does not overcook. Although it is a 1200 watt oven, I think it heats a bit hotter than anticipated and I have to adjust the cooking time, so be sure to set the time for a little less and then you can always cook the food more, if need be. After the first few uses, the food came out a bit overdone. My one big disappointment Is that the "Start" button doesn't always work. Our microwave is only a few weeks old and we did purchase the 3 year service agreement, after having read so many rather negative reviews. Now we are glad we did because we will probably have to take it in to have the touch pad panel looked at. We end up using the instant start by depressing the numbers-I must admit I do love this feature as well as the Reheat button. Overall, it is a good microwave, just disappointing that the touch pad panel is already defective.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello BeccafromBuffalo - thank you for providing a review of your microwave. We're glad you like the light inside so you can see the food better. The wattage may be stronger than what you had before and thus seems hotter than 1200 watts. If the "Start" pad is not working properly, then we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. We're glad to hear you love the instant start and reheat pads. Thanks for providing your feedback and for choosing GE Appliances! NANCYatGEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice size microwave white Interior

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an "OPEN BOX" purchase. I found the model number inside the microwave did not match what was on the box. I wanted to correct this so there would not be an issue later on with the extended warranty. I had to call Best Buy to take care of this. I was surprised that the unit was from 2018 so it may have been a display model. So be it. It was understood that this was open box. The operator instructions were missing from the box, but were available online. I was attracted to this particular model because of the size and the white interior. I did not like any of the dark interior models. The controls were easy to master. So far the extended features have gone relatively unused.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Homeowner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great! Powerful and makes popcorn perfect every time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TAMMY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HOUSE WARMING GIFT FOR MY SON. THEY LOVE IT AND ARE USING IT EVERYDAY

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Works well -- Lots of options

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to match my other GE appliances Had I awhile now. Works well no issue. Cleans up easy. Very powerful. Regularly cook items for less than recommended time on the food box.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price if you can get it on sale. It's a big improvement over the one that it replaced. Basic and does the job, and is very large inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great popping deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product cooks popcorn like nobody’s business, looks nice in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mighty Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave. Easy to use and large settings...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am giving this 5 stars

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this 5 stars, because it is exactly what I thought it would be - the power level operation is a little different than my other GE model

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Mrs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the size because larger casserole dishes could fit in. It has a curve in the back of the microwave. We like the ease of use and especially the six fast numbers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY PLEASED WITH PRODUCT SO FAR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my existing built-in microwave. It was easy to install and my existing trim kit fit perfectly. I can't speak to the durability of this machine since I've only had it for about a month, but it does the job fine and seems to be well made. I would not hesitate to recommend this product at this point.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It’s great to hear your new microwave was easy to install and is working well with your existing setup. We’re glad you’re pleased with its performance so far and truly appreciate the recommendation! Lauren@GEAppliances GE_Appliances