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Customer Ratings & Reviews

Model:
JES2051DNBB
SKU:
3117452
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Customer reviews

Rating 4.5 out of 5 stars with 1237 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost for its solid overall performance and convenient size. Many appreciate its ease of use and powerful operation compared to previous models. Select customers also enjoy its design and available features, while very few have commented on its quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,238 reviews
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats the food alright. Personally thought it do a little better for the price and brand. I did get it on sale though so its all good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking oven while it works.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for 18 months. No warranty after a year per industry norms. Worked great until it crashed. Oven replacement only. No parts available. No futures GE products for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic microwave, does the job. We are happy with this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old microwave took 2 hands for me to close the door. This one works great, has plenty of room inside, several nice short cut options (Add 30, Express minute keys (6), etc.) Is also attractive on the outside-- sleek, not "clunky". Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine microwave I think

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace what I thought was the exact same one. It more or less is the same but the materials on this one seem to be flimsier/cheaper. I can’t quite explain it, i just hope it lasts as long as the one we replaced. For $300 after taxes it better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality management at GE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this microwave 0 stars, I would do that. 3 microwaves ordered (2 from Best Buy and 1 from another store all the same model), and 3 microwaves were delivered to the store damaged. This is a GE problem, not a Best Buy problem. Very disappointed in GE!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear your experience with the delivery of your microwave. We recommend calling the Best Buy team directly at 888-237-8289 for further assistance. GE_Appliances

  • Rated 5 out of 5 stars

    GE Microwave works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman at the store was amazingly helpful. This microwave works wonderfully and was easy to install in my wall space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REcommeneded but feels cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Chose this model due to high ratings for a countertop microwave from Consumer reports. It works well, but I'm less than impressed with the quality of the construction. Pressing the button to open the door is not a "smooth" mechanism - feels "cheap".

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We’re happy to hear that you have been enjoying your new microwave despite the construction quality. If you have any questions regarding your microwave, please feel free to reach out as we're always happy to help. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. I’ve had one in the past but I messed it up with a metal pan. Thought I put the timer on but turned the microwave on and ran into the other room. It was about 20 minutes before I realized all smoke and everything was contained in the microwave. It’s an awesome quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the stainless was an error ordered by clerk in store. I had to wait for delivery, take it back to store then order a white one

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 3 out of 5 stars

    Nice Microwave, But Maybe Will Not Last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice higher-power microwave. It was; however, a replacement purchase to replace a five-year-old machine that was exactly the same. That was unacceptibly short for replacement.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, we're very pleased to know your microwave is working so well, but we're sorry your last one only lasted 5 years. We can see why that'd be frustrating for you, so we wanted to let you know we anticipate better from this unit. We're glad to have you in our GE Appliances family and we appreciate your loyalty to us. - Guy@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Push button panel buttons not precise and no detent. Door made of light weigh material, making door closing noisy. Reheat setting result in food very hot in some areas and very cold in others. Pop Corn setting works very good

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      HI - Thank you for sharing your comments and concerns regarding your new microwave. Your feedback is very important to us and will be shared with our microwave design team.
      With regard to your concerns with the "Reheat" cooking function. Please review the following instructions found on Page 22 of the owner's manual:
      The Reheat feature reheats single servings of previously cooked foods or a plate of leftovers.
      Place covered food in the oven. Press Reheat. The oven starts immediately.
      The oven signals when steam is sensed and the time remaining begins counting down.
      Do not open the oven door until time is counting down.
      If the door is opened, close it and press START immediately.
      After removing food from the oven, stir, if possible, to even out the temperature. Reheated foods may have wide variations in temperature. Some areas may be extremely hot.
      If this information does not improve the use the Reheat cooking function we would recommend returning the unit to your local store for exchange.
      We do hope you find this information helpful. All our best! Vikki@GEA GE_Appliances

  • Rated 5 out of 5 stars

    The Perfect Microwave Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Walked in, kind salesperson found what I wanted, purchased and he even loaded it into my car. Great service!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good microwave but really big. Would have kept it but was too large.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Microwave, Poor Documentation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works OK, as long as you place it on the LEFT side of your gas stove. If you put it on the RIGHT side, the venting fan will blow on the stove burners, causing them to go out if they are on "low". The finger push pads work, but sometimes need a second or third push to operate. The door latch release (push button) feels clunky and can't any company design a quieter latching system? The full owners manual doesn't come with the oven, just a "Quick Use & Care" guide. You have to call, get put on hold, then speak to a rep to have the full manual mailed to you--in two weeks. You can download it--if you don't mind wasting 18 double-sided sheets of paper to print it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE 2.0 cubic microwave oven great appliance for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE 2.0 microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Microwave. The size capacity is great for casserole dishes and other large items. Cooks great. The keypad could be a little more defined.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well and consistent.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and consistently. I like the buttons, etc. Only downside is that there is no programming in special cook time as it goes by the minutes, 30 second add, or pre-programmed food types.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New addition to our kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item not only looks nice but works well. It has multiple preset functions that save time. The large capacity allows for family size dishes. We really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier every day use GE Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier use of this microwave! Simpler button usage on front of microwave with fast start! The one we had before no one could figure out how to use it because of a button that had to be pushed in order to use it! This new GE 2.0 Microwave is perfect & heats everything to perfection!

    I would recommend this to a friend