Customer Ratings & Reviews
- Model:
- JES2051DNBB
- SKU:
- 3117452
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost for its solid overall performance and convenient size. Many appreciate its ease of use and powerful operation compared to previous models. Select customers also enjoy its design and available features, while very few have commented on its quiet operation.
This summary was generated by AI based on customer reviews.
Large countertop microwave good for family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I wish is that it had a handle instead of push latch to open. Otherwise it is what I expected. Large capacity, works well.
I would recommend this to a friendGE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Several functions are not working as described in the manual
No, I would not recommend this to a friendBest microwave ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has so many features and been so great over the years we decided to buy the EXACT same one this time around.
I would recommend this to a friendMicrowave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it was time for a new microwave I knew this would be the best brand and we all love it so far no complaints yet!
I would recommend this to a friendMr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new microwave that was sent to me is not working
No, I would not recommend this to a friendHad to return it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with a shattered turntable. Returned for full credit
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you taking the time to review your microwave. We hate to hear that it was damaged and you had to return it. We understand the inconvenience and apologize. We hope you choose GEA in the future, and if we can help in the future, please let us know. We are more than happy to. All the best.- Kianna@GEA
very loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Old microwave was same as this one so we purchased this one again and its very loud
No, I would not recommend this to a friendDoes not last!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return this under our two-year within a few months of purchase. The second microwave just died. The magnetron is bad, and GE doesn't sell replacement parts for it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there,
Oh goodness! We're terribly sorry to hear that you needed to return your microwave and your second one died. This is certainly not something we expect of our products and understand your disappointment. We'll be sure to pass this information to our product team for future developments. Have a great day! Mike@GEA
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it is spacious and very convenient. Especially when needing a quick time.
I would recommend this to a friendNot so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 years. I expected more from this company.
No, I would not recommend this to a friendGE is the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. It’s just like my older model I replaced. I love GE.
I would recommend this to a friendGood features for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted black to match my other appliances and this unit had the sensors which help in cooking .wife loves it
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Mike - thanks for reviewing your new microwave. We're glad to hear your wife loves it! Thanks for choosing GE Appliances! NANCYatGEA
I am short and it helps to have it on the counter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works like the one over the stove.With the exception that I don’t spill anything on me or my counter top stove when I remove it.
I would recommend this to a friendNice Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good so far! It's just been a couple of weeks.
I would recommend this to a friendpiece of crap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working at one year. All of a sudden the thing stops heating. I tried every recommendation and still doesn't heat. Then they want to charge $99 to come look at tit. Not to fix but come look at it. I knew I should have went with LG.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello CRAP, thank you for your review. We are sincerely sorry that your microwave has stopped heating properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Stay Away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this unit. GE admits there are problems with it. They will not even repair it. After problems with 3 units in less than 5 months had to fight with Comer relations to get them to send a different unit.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are truly sorry to hear about the issues you have had with your GE microwave. We do understand your disappointment and frustration and are happy to hear you are currently working with our consumer relations team. This is a model that we have offered for many years and over the years it has proven to be a very reliable model. The warranty on this model like many of our countertop units provides for replacement of the unit rather than service. If that is a concern, be sure and check the warranty terms for your replacement model. We're confident you will be happy with your replacement model. Kind regards - Vikki@GEA
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement for a built in microwave. Fit right into cabinet. Heats everything fast and easy to use.
I would recommend this to a friendReturn Date passed found Microwave does NOT work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a GE 2.0 Stainless Steel and come to find out after the return date has passed that the Microwave does not work/ heat you it on it just completes the time without heating the food
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sincerely sorry your microwave isn’t working and can only imagine how frustrating this has been. This certainly isn’t the experience we expect for you, and we’d like to take a closer look into this. Please reach out to us via social media, our website under “contact us,” or by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. -Gina@GEA
Nice microwave wave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd one. The last one I had lasted about 5 years. It worked well, up until it didn’t, then I just got another one.
I would recommend this to a friendDo not Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase. I have gone through 2 in a year. This make and model does not hold up to anything. This time it has been used maybe 5 times amd it has stopped working. It is junk.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave has stopped operating properly so soon into its lifespan and that you have gone through two units in a year. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA