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Customer Ratings & Reviews

Model:
JES2051DNBB
SKU:
3117452
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Customer reviews

Rating 4.5 out of 5 stars with 1237 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost for its solid overall performance and convenient size. Many appreciate its ease of use and powerful operation compared to previous models. Select customers also enjoy its design and available features, while very few have commented on its quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,239 reviews
  • Rated 1 out of 5 stars

    Last less than 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has already broken. Lasted less than 2 years. No longer heats.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks so much for the review. We hate to hear that your microwave isn't working properly. This certainly isn't something we would want to happen and we apologize for any inconvenience. It's always a pleasure to help and we're glad to assist in any way we can. Please feel free to reach out to us on social media or at the "Contact Us" link on our website. Thanks again for the feedback. We hope to hear from you! -Mikayla@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Looks nice on my countertop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this GE microwave a few months ago to replace an older, smaller microwave. This microwave is big, perfect for my family of six. I bought the stainless steel model so it would match my other appliances, and it looks great on my countertop. It is easy to use and reheats, defrosts and cooks great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, heats food up fast. Easy to use. Plenty of room for big items

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty good. And it was in store so quite convenient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a recommended purchase

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    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item and it was delivered July 13, 2021. Yesterday a little over 15 months later it has stopped working. Definitely not the length of service expected from this item for the price paid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shot already

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in August 2017 and it is only April of 2019 and it is shot already. For $187 I would think it would last more than 2 years, this didn't even make it 2 years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Power, Size

    Rated 4 out of 5 stars

    Good microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this microwave a lot . Probably because we got used to it . Good high power roomy etc It lasted us 5 years . One kid home for half those years from college , one in college . So could have lasted longer but who knows . They don’t make things like they used too . $273 in 2018

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and looks good in my kitchen. The beverage button especially is very useful, I tried to heat a cup of milk and it did not spill out, it stopped heating at the right time.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Love the Power

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our old Microwave and we decided on this one, and as it turns out, I'm really glad we did. Love the power and it is really nice when everything on the unit works as intended. If you're in the market for a new Microwave, I would highly recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lowes had this item in stock locally but was 90 dollars more than Best Buy. So I waited 2 days to have it drop shipped to my house. Why Best Buy couldnt ship this item to my local store faster than me ordering thru them I dont know.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the microwave works well. Larger than my last one it cooks hotter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave oven, and easy to use, if I needed to I would buy another without any question or problem. Installation, easy instruction, easy cook for a fast.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    best microwave ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this microwave. I love that it has a large glass tray inside that revolves while microwaving and that it can be removed and easily be cleaned. Also, love that it can hold large casseroles. I am happy with its sleek, contemporary design as it matches my other GE appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fit into trimset JX1827/1830

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this microwave - even it's huge inside. I bought this model because of its exterior dimensions, as it had to fit into the current mounting kit (trimset JX 1827).

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My existing built in microwave broke down after 10 years, they had this one in stock that was a newer model that replaced my old one, for perfectly and didn’t have to replace the trim kit!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    2nd time purchased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit as replacement for same model which lasted 5 years. I liked the previous unit’s features and decided to go with unit again - no bad experience at all.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the cooking options. There are many short cut options. Heats evenly with the turntable. The microwave is 2 cut which is large enough for large families.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave functions well. Lots of choices and easy to program. They just don’t make them like they used to though. The door is not rigidly solid, kind of flimsy. Guess that’s the times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I keep coming back to Best Buy, Santana Row.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Family-sized Microwave I purchased over a year ago wasnused by six family members very frequently. It gave up a little oved three weeks ago but I didn't give up on the brand or its function. I immediately a ordered another one identical in every way ( although GM probably had improved it). It is installed and working beautifully. The reliability of Best Buy to order it, have it shipped the moment I said okay and its readiness to be picked up late one Sunday afternnoon will keep me comming back to Santana Row Best Buy. Yo boot, I got a four year coverage for replacement, if needed, for a nominal price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 cu. in. Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great especially for the price. Metal used is a bit thin so sounds cheap when door closes but it does the job.

    I would recommend this to a friend