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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 494 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its overall performance, quiet operation, and ample storage space within a well-designed frame. Many appreciate the functional design and lighting, easy-to-access temperature controls, and fingerprint-resistant finish. However, some customers have noted issues with the water dispenser and the handle material, while a few have reported concerns about the door quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 494 reviews
  • Rated 5 out of 5 stars

    Built in fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Fits perfectly. Love the icemaker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and installation went well. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pretty good and spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and spacious and fits in limited space .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comes in a very nice box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box is lovely. Can't wait for it to be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Counter Depth Side-by-Side is Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, spacious refrigerator with great features! Overall, delighted with our purchase. Only design challenge we've discovered is the occasional dropping of small pieces of ice from the ice machine inside of the freezer compartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE refrigerator is the third one I've purchased in the past few years from BestBuy. All have been great, which is why I continue to purchase it. The water line is a little noisy, but it has become background noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Counter Depth Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crushed ice throws ice outside a cup or glass; must hold the glass or cup tight to the bottom of the dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is very nice, it’s for a second home and I like the long lines of the doors instead of ones with multiple drawers which I don’t need at this point. The finishes nice does not fingerprint and GE refrigerators are very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge, easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for my grandma. She is very happy with it. She likes that it has all the look of a modern fridge while still being easy for her to use. This was the nicest non-high tech fridge available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok small but works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok refrigerator it’s small i would have liked a larger one but the cut out was small. I don’t know how fair a review can be since I haven’t been in my new house for even a month but 9/10 probably would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 1 out of 5 stars

    They don't build 'em like they used to.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went through 2 refrigerators in 5 years with faulty ice makers that were deemed unrepairable. The last one, the fridge still worked (The first one just died. Thanks Samsung.), so we just lived for a few months without the ice maker. During that time I researched and talked to tons of different appliance sales reps and came to the conclusion that GE would be my best option because the ice maker is located in the freezer and not the door. I read the reviews on this fridge and saw people mention the flimsy materials and that while it looks great, the quality is subpar. Well, after two months of owning it, the compressor just died. Best Buy can't get here for at least a week. GE is 3 weeks out. I'd never buy a fridge again if they weren't necessary.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that your refrigerator's compressor stopped operating properly after only two months of use. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    New GE Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old GE Cafe' style with this fridge. The dark sides matched well with our dark backsplash. The inside shelves are much easier to keep clean than the older model. So far I like it much better than the other model we had.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thanks so much for taking the time to share your review. We are so happy to hear your new refrigerator is looking so great in your kitchen. We truly appreciate your business! Please let us know if you have any questions in the future. We are here to help! Joyce@GEA GE_Appliances

  • Rated 4 out of 5 stars

    good, not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Good capacity. Decent features. Very simple. Some parts that I thought would be metal were made of plastic. Time will tell with this appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the product for about 3 weeks, so cannot vouch for long term reliability. Purchased this to replace a MUCH more expensive Samsung that died after just under 8 years. Much easier to find things in this refrigerator than our old French door Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not had it that long, so I'm still experienci

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it that long so i'm still experiencing the refrigerator

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 1 out of 5 stars

    Unhappy GE customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in October 2023 but less than 2 months later refrigerator stopped making ice and the temperature inside the refrigerator is uncontrollable. Should be at 37 but has gone down to 30 degrees. Called Best Buy on 11-27-23 but I am outside the return period and must call GE for service. The first available appointed with GE was not until 12-8-23. My last GE refrigerator was 18 years old.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good fridge but requires $100/year water filters

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge with two big problems. The shelves are adjustable but don't lock reliably in the fridge compartment. ALSO - this fridge forces you to buy a GE water filter /w special RFID tag every six month. That's right $100/year for water filters - no generic filters allowed by the fridge's computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second GE refrigerator. You can't go wrong with GE. My last one is still running perfectly 15 years later and now the garage refrigerator for extras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, except the door doesn't always fully close, and it isn't open enough for the alarm to go off. Minor issue - we're just making sure we fully close it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this fridge. The build quality is great and everything works as expected.

    I would recommend this to a friend