Customer Ratings & Reviews
- Model:
- GTS22KSNRSS
- |
- SKU:
- 6398921
Customer reviews
Rating 4.4 out of 5 stars with 1777 reviews
(1,777 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, capacity, and size of the 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator. Many appreciate its temperature control and low noise level, and some find the design simple and appealing. However, some customers have expressed concerns about the absence of a freezer light, issues with the door seal, and the susceptibility of the stainless steel to fingerprints.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Rated 4 out of 5 stars
garage fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this will work. Bought a fridge for the garage not knowing that it's minimum operating temp was 55 degrees. Best Buy worked with me to exchange it for this one that has a minimum operating temp of 38 degrees. I'm hoping it works.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
I would recommend this to a friend Rated 1 out of 5 stars
Cheap Refrigerator & It Shows
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would I buy this one again - no. The seal around the freezer was molded incorrectly by the factory, so when we started it up, we faced a frost issue internally. Getting BB to come and 'Look' at the issue - well let's just say they are dragging their feet.
No, I would not recommend this to a friend- Pros mentioned:Size, Temperature controlCons mentioned:Fingerprint resistance
Rated 3 out of 5 stars
Odd design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemingly odd design. Texture is on the sides not the front so tons of fingerprints which are constant since you have to push the door close if there is any weight in the doors. Shelf options in fridge are also odd. Too much space or not enough. Odd narrow door shelf on the very bottom but the door shelf above it protrudes so the bottom shelf is difficult to get to. It is crazy loud but does sequence on and off consistently. Size is good. Temp is good.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Good refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep things nice and cold. Does a nice job out in the garage. I really like it does not have an icemaker wasting all that space great product.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
I would recommend this to a friend Rated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, door doesn’t stay closed. Hole in the door where the handle is supposed to be reversible.
No, I would not recommend this to a friendRated 2 out of 5 stars
Sloppy assembly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sloppy workmanship in constructing this refrigerator.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Perfect For Garage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for our garage. Runs quiet in the winter and summer.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
I would recommend this to a friend Rated 1 out of 5 stars
I have to say no star at all. ,
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy sent me a bootleg refrigerator. All major appliances have their name and serial number in them. I was disappointed in all of it. And they delivered two!! And it was not a GE. Buyers be aware of what you get from this store
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the second refrigerator that was delivered and it came damaged and was replaced with a third refrigerator. The third one was fine but really having to have that many delivered ruined the experience.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .HI - We are terribly sorry to hear this happened as this is not the consumer experience we expect or want for you. We can certainly understand your disappointment and apologize for any inconvenience this has caused you. We will gladly share your comments with our refrigeration design team. We hope we have the opportunity to restore your faith in our brand. We wish you all the best! Vikki@GEA
Rated 1 out of 5 stars
Don't recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator quit working after 6 weeks! This is a refrigerator that is kept indoors also so its not because it was outdoors.
No, I would not recommend this to a friend- Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Excellent fridge at a very reasonable price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was thrilled to find this in stock. It is the perfect size for my small family, and I love the black slate finish on it. It shows no fingerprints or smudges at all. Plenty of room inside to fit everything we need. It fit perfectly in the area I measured which was somewhat limited in our 1970s built house. The delivery was exceptional -- they let me know exactly when they were coming and easily got it into the house by removing the fridge doors and putting them back on.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance from 38-110 Degrees Fahrenheit - Black Slate
I would recommend this to a friend Rated 1 out of 5 stars
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your delivery driver refused to deliver. Said it would not fit, when I measured precisely the old refrigerator and this on was the same size. This was a long distance delivery.
No, I would not recommend this to a friendRated 1 out of 5 stars
Rusting already!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whatever you do, don't get the stainless steel...it's already rusting, less than 3 weeks old..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that your refrigerator's Stainless Steel finish is rusting so soon into your ownership. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. If you would like us to provide you with our articles that feature suggestions on how to deal with this rust, please don't hesitate to reach out to us on social media and we will be happy to help. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Rated 1 out of 5 stars
Why?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not in stock even though the salesman told me it was, After I paid, he "found one. It had six or eight dings and looked awful. Immediately, I asked for my money back
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, Suzie - Thanks for bringing this to our attention. We hate to hear of the trouble you had with this refrigerator and are surprised this would happen. Please feel free to reach out to us at the "Contact Us" link on our website. Thanks again for the feedback, we truly appreciate it! -Mikayla@GEA
Rated 1 out of 5 stars
No Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the fridge cause it didn’t come with ice maker. Then when I called Best Buy to purchase the ice maker it was sold out so I had to return it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Babebe, thanks for your review! This refrigerator does not come with an icemaker but has an optional one that you can purchase. The part number for the icemaker for this model is IM4D. If you're looking for a model that comes with an icemaker already installed, try searching for model GIE22JSNRSS. We hope that this helps! If you have any other questions or concerns, feel free to reach out to us via email or social media. Stay safe. -Michael@GEA
- Pros mentioned:Size
Rated 4 out of 5 stars
happycustomer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this roomy model and matte black color. Well designed. Kudos GE. Delivery service was excellent.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance from 38-110 Degrees Fahrenheit - Black Slate
I would recommend this to a friend Rated 1 out of 5 stars
Just horrible appliance and using Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered. Won't get freezer cold enough and Best Buy pushes you to manufacturer service in less than 1 month.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're so sorry to hear that your refrigerator's freezer isn't getting cold enough and know what a hassle this can be. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this hasn't been easier for you. We hope this helps. -Chris@GEA
- Pros mentioned:Capacity
Rated 2 out of 5 stars
U.S. Workers deserve a better engineered product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Settled on this model because it was available, made in the U.S., and salesman said GE quality was great. But we didn't keep it...it drove us crazy. Pros: it is roomier inside that you'd think by looking at it. It holds a LOT. It looks nice. Is garage-ready. Ice maker worked great. We got a great price on it. Why we didn't keep it: 1. Noisy. Sounds like...water is turned on in the house somewhere---a 65 db whoosh when it runs that we can hear all over the house. GE tech said that this is the norm for new models. Really? And it seems to run a lot. It was unacceptable to us, but maybe not to you---be sure to plug one in before you purchase and listen to it. In the garage...who would care? 2. That top shelf is invisible unless you squat or bend way down---the doors are thick and that shelf seems recessed. The bottom tray in the door is invisible, too---but it holds a LOT of bottles and small items you don't use often. You just gotta get down LOW to get 'em. 3. When it was delivered we noticed that the plug where the water line goes in at the top is popped out---the delivery guy tried to push it it---but it pops out abnormally. Also the back cover is thin black plastic about as thick as gallon milk jug material. Installation of ice maker hose required rumpling this cover all up---its a cheap-looking mess back there. It all works, but looks crappy. 4. We had trouble with temperature regulation---produce froze several times, and we couldn't seem to get the freezer and refrigerator temps both right at the same time. 5. Also had trouble with torn blue plastic film sticking out of corners, screw covers etc after it was "removed." Its really difficult to get out---and you don't dare use a blade to cut it. Bottom line...geez, this refrigerator is no better than the 24 year-old-unit it replaced except it uses a few bucks' less energy per year. It is noisier, has only minor cosmetic upgrades from 90's models. Tried to like it...but it has too many design issues. I'm frustrated that GE can't engineer a better top freezer model---something that the workers in their U.S. plants could be proud of.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
No, I would not recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 4 out of 5 stars
Great backup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great space, nice shelf configuration. Works well in my garage as a backup refrigerator.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mr. Smith
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed for our second refrigerator. Works great in the garage.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
I would recommend this to a friend












