Customer Ratings & Reviews
- Model:
- GTS22KSNRSS
- |
- SKU:
- 6398921
Customer reviews
Rating 4.4 out of 5 stars with 1777 reviews
(1,777 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, capacity, and size of the 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator. Many appreciate its temperature control and low noise level, and some find the design simple and appealing. However, some customers have expressed concerns about the absence of a freezer light, issues with the door seal, and the susceptibility of the stainless steel to fingerprints.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
A Basic, No Frills Appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, basic refrigerator. No icemaker, no WiFi and garage ready.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
I would recommend this to a friend- Cons mentioned:Freezer light
Rated 1 out of 5 stars
NOT recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the fridge for a year and it has not cooled correctly the whole time. I just scheduled service again. Even when it is in the recommended temperature outside (38-110), the fridge section freezes over at the top does not reach below 40 degrees. The freezer is constantly freezing/thawing and gets a significant amount of thick frost around the door. When the last serviceman was here, he tried to say (1) it wasn't designed for the garage (2) It was too hot/cold in the garage (3) we must have left the freezer door open (4) the freezer was too full and air couldn't circulate. All incorrect - I had to pull up the manual to show him it was okay for the garage and it was 50 degrees that day. Still hopeful the next service may repair it, but maybe we got a dud.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Slate
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello and thank you for choosing our new garage ready refrigerator. We hate to hear about the trouble you have experienced with it but glad to hear you are taking advantage of the warranty. For the best performance, make sure the unit is over 2/3 full, large items are not blocking air channels at the back of the unit, and the gaskets are in good repair. Please feel free to reach back out with any questions or concerns. - John@GEA
Rated 5 out of 5 stars
GE refer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator for my mother and father in law who live in Florida. So far so good they say they love it!
This review is from GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
I would recommend this to a friendRated 5 out of 5 stars
Rv fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator install was painless and guys at Best Buy we’re very informative
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
I would recommend this to a friend- Cons mentioned:Door seal
Rated 1 out of 5 stars
Door seals are junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on this refrigerator. The seal is horrible. When you close the bottom door, the freezer door pops open about an inch. The same thing happens when you close the freezer door- the fridge door pops open. We have ALL GE appliances in our home. I had a set of GE washer/dryer that I had for 18 years & never had an issue with. Unfortunately this is 1 product I would steer you away from!
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
No, I would not recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Happy Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found this model GE to replace my existing GE of 38 years. The size was correct for the opening and GE's hinge design allows for no overlap larger than the width dimension. Plenty of storage.
I would recommend this to a friend Rated 1 out of 5 stars
Disappointed: Didn’t Last More Than 3 Years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected better durability for the price, but this refrigerator stopped working just after 3 years. It started with minor issues, then noises and inconsistent cooling. It finally completely gave out. For a major appliance, that’s just not acceptable. Wouldn’t recommend if you’re looking for something long-lasting.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you've had these issues with your refrigerator. This is not the ownership experience we want for you and your family. Please reach out to us via a private message on GE Appliances social media, like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances
Rated 1 out of 5 stars
Dead light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light stopped working on our barely 3 year old fridge. And it’s not a simple bulb swap. It’s a $150 control board piece.
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't count on Best Buy anymore...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this refrigerator on July 6. Today I was given my 5TH delivery date!!! After years of being a loyal Best Buy customer, I couldn't be more disgusted. I have been "strung along" and lied to consistently about the availability of this product. Finally, a representative was honest today when I asked if it would be available on the next "promised" delivery date. I appreciated an honest answer--finally. But I no longer trust Best Buy.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought mine in 2022. Freezer does not freeze Ice Cream, and does not freeze items in the door. In the winter, my soda/beer etc freezes and explodes. Would not buy again. I've had better luck with regular refrigerators in my garage.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If your ice cream is too soft, you may need to experiment to determine the best location and temperature control setting to keep your ice cream at the right serving temperature. The coldest location is typically at the rear of the freezer. For help with adjusting the temperature, please review the "'Temperature Control" section on pg. 5 of the Owner's Manual. Thanks for taking the time to share your feedback. -Don@GEAppliances
Rated 2 out of 5 stars
Can not use in a cold garage.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator to put in my garage because it specifically said it was garage ready. Now I have a complete mess because all the soda that I had in it exploded with the cold temperature of my garage. When they exploded they also busted both drawers in the bottom.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, Jamie - Thanks for the feedback. We hate to hear of the trouble you've had with your refrigerator and with your soda getting everywhere. Please know that we do apologize for any inconvenience this has caused. Garage-ready refrigerators are designed to perform in ambient temperatures from 38 degrees F to 110 degrees F. Feel free to reach out to us at the "Contact Us" link on our website if any questions or concerns come up. Thanks again! -Mikayla@GEA
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Workable refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a no frills refrigerator. Good company.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
I would recommend this to a friend Rated 2 out of 5 stars
LOUD and Cheaply Made
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just had this delivered today and it is so loud I thought I had the oven hood exhaust fan on, so that should give you an idea as to the noise. Outside of the fridge looks nice but the protective wrapping is even under the actual frame of the fridge so you'll be seeing that for years, the little pieces you could never peel/tear off, and it's like they glued it on rather than a static cling type of protective film they put on washing machines. The inside plastic trays and drawers are about as cheap as you will ever find. The drawers don't slide back and forth smoothly, it all feels like cheap plastic garbage (maybe it's the track the drawers slide on or the very thin plastic drawers themselves). The deli drawer is too small, maybe holding 2-3 small packages of lunch meat and it's full. Very poor design, material and layout on this fridge, it's disappointing to say the least. You can definitely tell how GE wanted to save every penny they can on this one. I would NOT buy this again, it is cheap garbage
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy a GE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this refig thing it would be a good one because GE made it. man was I WRONG. It would not work on the bottom unless you turned it up full blast and wait 30 hours to get below 40. So they bring me another one, just like it. Guess what. the bottom would not get below 55 even at full blast. Never again.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 2 out of 5 stars
Great fridge but broke after 2 weeks :(
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After the initial installation it was working wonderfully. It was exactly what I wanted. But it stopped working after 2 weeks of it being installed :( We are not sure if it is the product or we just unfortunately received a defective fridge. We are exchanging it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for sharing your feedback. We're glad to hear that overall you were pleased with your refrigerator. We hate that it stopped working after a few weeks and apologize for your inconvenience. Please reach out to us on social media if any questions or concerns come up. All the best! -Mikayla@GEA
Rated 5 out of 5 stars
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 men 1 refrigerator removed another refrigerator installed!
I would recommend this to a friendRated 1 out of 5 stars
Dented
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dented on left side…………………………dented……,!!!!!!!!!!!!
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - White
No, I would not recommend this to a friend












