Customer Ratings & Reviews
- Model:
- GTS22KGNRWW
- |
- SKU:
- 6399120
Customer reviews
Rating 4.4 out of 5 stars with 1622 reviews
(1,622 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, capacity, and size of the 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator. Many appreciate its temperature control and quiet operation. Some customers have noted the absence of a freezer light and that the stainless steel is prone to smudges, while others have had issues with the door seal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product and delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is working perfect. Started up fine and working. Also the delivery was great. They did a perfect job not one scrach or dent. Bestbuy always the best.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
No frills fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very basic refrigerator that does what a basic fridge needs to do. For the price this no frills fridge does the job
I would recommend this to a friend Rated 1 out of 5 stars
INCOMPETENT BEST BUY DELIVERY TEAM!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This low rating is for the Best Buy Delivery Team, not the actual product. The team neglected to tell me that my new refrigerator needed to sit for twenty-four hours after being delivered upstairs to our kitchen. See, the freon and oil in the refrigerator's thermodynamic system gets shaken up after a delivery. You must wait twenty-four hours for the system to go back to it's normal, 'separated' state. I just bought this unit July, 2022. It worked correctly for about two months until the items in the freezer became half frozen/half thawed. The first repair rep who came out to my house today to fix my fridge, told me it will take time to order parts/schedule the repair. In addition, the repair itself will take several hours, rep told me. Nowadays, you need to do their job for them! Make sure to let your new fridge sit for twenty-four hours before you start to run a brand new unit. Once the product passes that 48-hour return window, responsibility is passed to the warranty company. The store where you purchased it is not responsible for product's working order after that. In my case, the fridge worked just fine at first. Rep today explained, "It takes some time before the oil that has been mixed into the freon, plugs up your lines". So 'Best Buy' sells you the unit but, clearly doesn't care about your experience using it!
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Check the light before you buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refridgerator Approximately two years ago. As far as a fridge goes it does the job and the stainless steel is very resistant to fingerprints. it is however a little noisey. We now have a problem with the Led light inside. It started flickering and working off and on, now it doesnt work at all. I searched this GE model number to get the part number and I found it on the GE website and used their exact part number. It looks nothing like what is inside the fridge. Before I did all of this, I checked the manuel and it said that I need a technition to replace it. A small green circuit board with 3 led lights , not what you will find anywhere. Techs charge $114.00 just to come out and look at it, then there is the cost of the part plus labor I figure $ at least $200.00 or more. An LED light bulb would have done the job as far as I am concerned and a heck of a lot easier. I know that GE purposely designed it so you couldn't work on it yourself, you tell me. I would not recommend this modet, find one with a bulb.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear this and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review so we can research your situation. -Vikki@GEAppliances
- Pros mentioned:Size
Rated 5 out of 5 stars
Keep the garage stuff cold
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Needed to replace the 20+ year old one. Old fashion up and down with no ice or water is perfect for the garage and increases the space without those unused extras.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
I would recommend this to a friend Rated 5 out of 5 stars
Overall fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service Sales was very knowledgeable Delivering was smooth
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Larry refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the Best Buy outlet in Tominum and found a nice refrigerator. It had a dent in the side but you won’t see that side. I had to pick it up in my truck, I was able to have it right away since my refrigerator was not working. Good price, no problems.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
GE Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is really roomy. I like it. I wasn't sure about this when I first ordered it but when it was delivered, I immediately knew I made the right purchase. I recommend this fridge.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
GE Garage Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for parents garage. Took a while to cool, but parents haven't complained, and that's saying something.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
bright light strong motor high quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great strong roomy fridge. i put it in the basement. works great for almost a year now. als you can change the door opening direction
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new refrigerator!! It works perfect and very effective!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our purchase. Looks great and fit right in our lake house.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
ok fridge but bad customer service and online help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fridge works but one fo the plastic shelves for the door is broken and there was an issue with the online purchase and they said they would mail me a $50 gift certificate for my trouble and the late delivery but I never got the gift certificate
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Rated 4 out of 5 stars
good box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love almost everything. ice cube made slowly! bla bla bla
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Simple and works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a fancy fridge with so many extra features that included extra problems and always seemed to spring a leak. Simple is sometimes better
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Refrigerator has problem maintaining temperature
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works pretty well, but it it has a problem maintaining recommended temperatures in the refrigerator and the freezer . If I set the temperature dials to the recommended settings ("3" in both chambers), the temperatures in both the freezer and the refrigerator are too high. In order to achieve the recommended temperatures (37 F for refrigerator; 0 F for freezer ), I have to set the dials to "4."
No, I would not recommend this to a friend- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Best refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good . Keeps food cold all around very lightweight
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Better than expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bigger than it looks really nice and spacious love the color
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
GE Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product, no problems so far. Would recommend.
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer light
Rated 3 out of 5 stars
Climate change
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for any garage with climate changes. Fridge works fine, but freezer doesn’t know what is going on & everything soft when it’s cold out
This review is from GE - 21.9 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Performance - Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .You should ensure that your space stays between 38°F to 110°F. These are the temperatures this refrigerator is approved to work in. If your space is this temperature and the unit isn't cooling, please schedule service by calling 833-426-3393 or online on our GE Appliances website.















