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Customer Ratings & Reviews

$2,399.99
Save $930
Comp. Value: $3,329.99

Customer reviews

Rating 3.9 out of 5 stars with 240 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers frequently mention the refrigerator's overall performance and well-designed interior space as positive aspects. The comfortable size and effective temperature control are also appreciated. However, some customers have noted concerns about the noise level and occasional dripping from the water dispenser.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 240 reviews
  • Rated 1 out of 5 stars

    Problems since day 1

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this at their scratch and dent store. We have had problems since day 1! The handles broke off shortly after after my mom bumped them with the wheel of her wheelchair. Then a seal broke in half and i threw it away, the tech charged me for that, bought in March 2021 and today it bit the dust, customer service is nonexistent even with the extended warranty they won’t fix or replace it. Guess I’ll call the bbb

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek. great price. i would take this anyday. especially in today's environment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Profile French Door refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Unfortunately, I had to replace it after two years because of Hurricane Ian. Best Buy was wonderful and I got it a few days after ordering. Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French door fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been efficient and fit perfectly into the space I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff we like it. Easy to use. Nice looking. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can finally reach to the back of the refrigerator! Easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer on my other one died. I had to get something so we went back to G.E.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works fine but awful ergonomics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is terribly designed. Drawers slope and bottoms aren’t flat making it difficult to stack items. The deep door shelves in the fridge are nice but severely limit the overall capacity of the refrigerator.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the day it was delivered the temperatures both in refrigerator and and freezer were dangerously high. Ice cream was on the verge of turning to soup the freezer was set at -6 and runs 20 degrees. The refrig is set at 34 and runs 45 degrees. They are replacing with another.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Received non-working frig lost hundreds $$ of food

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was delivered on 4/2/24 and NEVER worked. It was cooler in the house than it was in the refrigerator or freezer. We lost HUNDREDS of dollars of freezer and refrigerator food before they could replace the refrigerator 3 days later.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy from Best Buy. We been very pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks after warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator broke after 14 months. It only has a 12 month warranty. GE is not what it used to be.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the counter depth as I paid extra for it yet it still sticks out several inches from the counter due to water line in the back....not designed well

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, we're sorry to hear your refrigerator isn't fitting as expected. We understand how this would be a frustration, so this is certainly some feedback we're happy to take back to our product development team for them to look into as well. We rely on our consumers' feedback to help us make any needed improvements, so we appreciate you reaching out. - Guy@GEA GE_Appliances

  • Rated 1 out of 5 stars

    The installers where not good.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the frig however the installers did not leave the operating manual! I would not use Best Buy,s installers again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is NOT what I purchased and paid for. I paid for the GE Profile with Keurig in door. Best Buy will not respond!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even four months after installation, this fridge has broken and is not cooling properly. Do not waste your money.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Disappointed, thank you for your review. We are sincerely sorry that your refrigerator is not operating properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Out of Stock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were to deliver on 3/2/20 along with on W/D , the only came with W/D and did not inform us that this is out of stock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product hasn’t worked properly since purchased.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings,

      We're so sorry to hear that your refrigerator has not worked since you received it and understand how devestating that is. We would recommend using your warranty to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737. We'll be sure to pass this information to our product team for future developments. Best wishes! Mike@GEA GE_Appliances

  • Rated 3 out of 5 stars

    22.1 cu. ft. is a small fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small capacity refrigerator. We were limited in the dimensions of the refrigerator, but never really expected there to be so little space for the price we paid. I guess the French doors and bottom freezer are what drove the cost up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 4 out of 5 stars

    Just the right fridge for my space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, keeps fridge and freezer at the right temps!

    I would recommend this to a friend