Customer Ratings & Reviews
- Model:
- GSS23GGKBB
- |
- SKU:
- 5638710
Customer reviews
Rating 4.2 out of 5 stars with 324 reviews
(324 customer reviews)Rating by feature
- Quality4.1
Rating 4.1 out of 5 stars
- Value4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the spacious interior, affordable price, and stylish design of the 23.2 Cu. Ft. Side-by-Side Refrigerator. They appreciate the ample storage space, value for money, and attractive stainless steel finish. However, customers are negative about the noisy compressor, small freezer, and faulty freezer light. They find the noise level to be disruptive, the freezer to be too small for their needs, and the freezer light to be non-functional.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noisy
Rated 1 out of 5 stars
Very Noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge makes a lot of noise I’ll have to return it
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless steel
No, I would not recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs smoothly and spacious! If anything, there is too much room!
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless steel
I would recommend this to a friend Rated 4 out of 5 stars
GE Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the refrigerator is doing all that is expected. I would like to note that it runs very quietly.. We did buy this unit in January but had it delivered on April 7th.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless steel
I would recommend this to a friend- Pros mentioned:Affordable
Rated 5 out of 5 stars
Buying a ref
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I look @ the price and brand online before I went to the store
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless steel
I would recommend this to a friend Rated 4 out of 5 stars
New GE side by side refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like GE products. Only problem was that it took 6 days for ice maker to really start making ice. Wasn't sure if it was working or not.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless steel
I would recommend this to a friendRated 5 out of 5 stars
GE side by side refrigerator with water and ice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new GE refrigerator has been performing well. My one issue is how quickly the stainless steel gets smudged up. Since I am a bit compulsive I am frequently removing the annoying smudges. At least it is my own smudging I am removing however if a family was using this it would be almost impossible to keep it looking good.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent refrigerator for narrow width area.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is one of the largest refrigerators in terms of cubic feet for its narrow width. Not only roomy, but stylish. Love the domed light. Plus the extra high shelf for two-liter bottles and wine on the door. Great ice make and water on the door. I highly recommend this refrigerator.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Terrific side by side refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It keeps my food very fresh. I particularly like the moisture controlled crisper drawer. The ice maker is super. I never run out of ice. The filtered water tastes delicious.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate
I would recommend this to a friendRated 5 out of 5 stars
Excellent and attractive fridge in custom space.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Checks all boxes: Very efficient use of limited space due to our particular specs; convenient interior configuration with flexible shelving; water and fountain and ice maker are functioning perfectly; attractive stainless exterior. Delivery and installation service were first rate.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless steel
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, but I wish it can cool up water more quickly... and I wish its stainless steel face does not get spotted so quickly
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless steel
I would recommend this to a friendRated 5 out of 5 stars
We love the slate finish!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased. We love the slate surface finish. It really hides fingerprints. It's very roomy and we like that the door shelves are boxes and not just a plastic bar that can break. There are lots of choices for shelf placement. Very versatile.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate
I would recommend this to a friendRated 5 out of 5 stars
Perfect For Us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect refrigerator for us. It has plenty of room for everything in both the fridge and freezer sides. It is easy to find what we are looking for. We replaced a 20 year old fridge which did not have the water/ice dispenser and are now completely spoiled. It looks great in our kitchen. Not an issue with it so far. Very happy with the purchase.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate
I would recommend this to a friendRated 5 out of 5 stars
Great layout and solid construction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for its size. Needed a narrower model to fit in a kitchen that had a specific need. This model fit great. Ice and Water in door was a bonus. Freezer is a bit narrow for some foods, but deep. Lots of storage in the doors.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect GE Fridge replacement.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an economical and perfect fit for the kitchen to get our rental house up to date after the tenant moved out and before selling the villa. Unfortunately, we never got to use the side-by-side, although we have the larger one in another house.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless steel
I would recommend this to a friendRated 4 out of 5 stars
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator - not as large as my french door one so it's taken a little while to get used to the differences.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless steel
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Great color!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. Love the pull out shelves. Very spacious.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate
I would recommend this to a friend Rated 4 out of 5 stars
Like the fridge but too large
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As much as we liked it, the fridge was too large for the space so we had to return it. Although it fit into the space, the doors needed more space to open properly.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate
I would recommend this to a friendRated 4 out of 5 stars
GE 23.2 Cu. Ft. Side-by-Side Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps food cold. Stainless Steel finish is a fingerprint magnet. Hard to keep doors and handles clean.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless steel
I would recommend this to a friendRated 4 out of 5 stars
Slate is the beat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this refrigerator for almost 2 years now and have no complaints whatsoever. Glad I went with a slate, stainless steel is so overrated.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate
I would recommend this to a friendRated 2 out of 5 stars
Had Higher Expectations
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.drawers get stuck all the time when trying to pull them open or close them (all three). The refrigerator door continues to get misaligned and will either not close all the way or half close requiring an additional push...continue to adjust every three to four days. The stainless steel has a few spots that won't clean well...seems like the oily hands from the delivery folks may have done something to those spots. Trying to find a good cleaner...usually soap and water does the trick but no luck so far. The ice rack/holder takes up too much space in the freezer limiting the amount of storage. Had a Whirlpool prior and although the interior design of this GE is similar (except the ice rack/holder which was on the door of the Whirlpool), the quality of the GE seems like a step down...expected a bit more for the price but that's what happens when you buy on line and don't check out the product at a store.
This review is from GE - 23.0 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Stainless steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, thank you for taking the time to leave us your honest feedback. We're sorry your refrigerator doors have been misaligned, that your stainless steel isn't cleaning well, and that your ice rack is taking up too much space. This is never what we want to see from our consumers, so we can certainly imagine your disappointment. For the doors, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). For cleaning your stainless steel, we suggest a solution of mild soap (dish soap) and water. You can also use Cerama Bryte® stainless steel appliance cleaner on stainless steel exteriors or interiors. This can be purchased through GE Appliance Parts with part number PM10X311. Lastly, we'll be sure to share your comments about the ice rack with our design team for future reference. We're wishing you the best and we appreciate you reaching out. - Guy@GEA









