Customer Ratings & Reviews
- Model:
- GNE25JGKBB
- |
- SKU:
- 5003920
Customer reviews
Rating 4.4 out of 5 stars with 796 reviews
(796 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the spaciousness, ice maker, and adjustability of the shelves. They appreciate the design, size, price point, and French door style. However, some customers have concerns about the noise level and the accuracy of the temperature control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after 6 years this refrigerator works perfect, awesome !!
This review is from GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
ice maker breaks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this fridge for 3 years, and the ice maker has broke twice
This review is from GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best refrigerator I ever had
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE has proven to be a better brand for me. My last one was Samsung but it only lasted 2 years. I bought my GE 5 years ago and have not had any issues at all. Loving it!
This review is from GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Slate
I would recommend this to a friendRated 2 out of 5 stars
Don't do it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First and foremost I want to state that I feel this is a well made quality product, but a poorly designed product. The interior layout and spacing between shelves is frustrating at best. There are only 4 locations you can locate the 3 shelves severely limiting spacing options. This creates a problem placing items taller than an average soda bottle on any of the shelves. I believe the designers intent was for taller items to go in the doors, however once you put a gallon of milk in the bottom of the shelf of a door (as it's the only place it fits without laying it on its side) you're out of 30% of your real-estate for taller items. And god help you if you want to put a bottle of wine in this thing. The produce and deli drawers are a joke. Also unless you can place this in a wide open space where you can open the doors 180 degrees you're going to have a hard time reaching the back 25% of your deli drawer (it is an adventure when you finally pull the fridge out of its cubby and see what science experiments are happening back there). The water dispenser is aweful and it you only have 1 hand you're out if luck. Plus the angle it shoots the water is backwards towards the deli drawer and so close the inside edge you can barely get a glass under it. I used to have a side by side fridge that was listed as a full cubic foot smaller but it somehow fit twice as much food as this thing. The day I had this fridge delivered I emediately had to go out and buy a deep freezer. I wish I had saved 500 bucks and bought the GE side by side.
This review is from GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
wonderful French door fridge.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this energy saving fridge. great capacity for everything you need and plenty of ice during those hot days.
This review is from GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, quick.friendly service, picked up same.day!
This review is from GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Nice color terrible water dispenser
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color is great. That being said. That's is the only good thing about it. Water dispenser freezes up constantly. You have to increase the freezer temperature to keep it from freezing. Which means ice cream is always half melted. Contacted GE. I was told they are aware of the problem and should put more stuff in the refrigerator in front of the filter. REALLY! That is thier solution to a major design flaw. I do not recommend this product at all.
This review is from GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Slate
No, I would not recommend this to a friendRated 4 out of 5 stars
great appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this appliance is awesome! love how the shelves are movable and also the finish doesnt show fingerprints
This review is from GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Slate
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOISY - Obnoxious buzzing sound when running. It can be heard in other rooms through closed doors. Unfortunate as otherwise is functional and woks well.
This review is from GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss White
No, I would not recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
Has had a compressor noise since purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has had a compressor noise since purchase. Now the noise is constant and so loud it can be heard throughout the house.
This review is from GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel
No, I would not recommend this to a friend Rated 3 out of 5 stars
It is a fridge with a crap water dispenser
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a fridge! Working fine so far. The water dispenser design is garbage however. My wife likes it because it is hidden. I hate it because getting water from the dispenser requires 2 hands while leaving the door open as opposed to 1 hand with the door closed on our old fridge. And if you like to fill a pitcher like my wife does, the door stays open even longer just for water. Kind of a dumb design if you ask me... they should have found a better way. I wish we would have ditched the water line altogether and just gotten a Brita pitcher to fill from the tap.
This review is from GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Expensive repairs for average wear and tear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After three years of ownership, a spring in the door broke that prevents the door from shutting fully. Contacted GE and was told that I'd need to buy a full mullion assembly ($117) for the door just to get the spring. Had this issue with another fridge long ago, and I just bought a new spring (~$1) for it. Annoying.
This review is from GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, Frank - Thanks so much for taking the time to write a review. We hate to hear of the difficulty you've had with your refrigerator. This certainty isn't the owner experience we would want for you and we apologize for any inconvenience. Please feel free to reach out to us at the "Contact Us" link on our website. Thanks again for the feedback, we truly appreciate it. Best wishes! -Mikayla@GEA
Rated 1 out of 5 stars
If Zero Stars was an option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our fridge crapped out just before the holidays, so we needed one super fast. It came as expected. However, the spec sheet on both GE’s web site and Best Buy’s website said it would be under 70”. Actual measurement is over 71”. It wouldn’t fit. Christmas canceled. GE stinks!
This review is from GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
now what was expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 5 years. Leaks inside, and has for years. Now motor gone out in the refrig portion. Started making noise but still cooled. Noise went away and so did the cooling. Freezer still working. Repair guy said there are 3 motors and not sure which it out. One $290!!, one $90 and one $70. Plus labor. So if one of the cheaper motors, I'll fix. The $290 motor, I'll have a large paper weight.
This review is from GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Pops,
This is Megan at GE Appliances. We are very sorry to hear about your refrigerator and repair experience. Please email us via the following link and we will be happy to assist you: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your review and look forward to hearing from you soon!
Rated 1 out of 5 stars
lasted 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 year warranty?? After 3 years the freezer is not cold enough. Coils are clean. Our local appliance repair companies don't service GE because they can't get parts. Now what to do with this $1700 lemon?
This review is from GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to write this review! We’re so sorry to hear that your freezer isn’t cooling enough. We understand just how frustrating this can be; therefore, we’ll be happy to help you troubleshoot this. There may be a few reasons why your refrigerator isn’t cooling properly. First, your refrigerator door may not be sealing properly. Second, if the doors are opened frequently or left open for long periods of time, especially during seasons of warm weather, this can result in an increase in temperature. For more troubleshooting advice, we highly recommend reaching out to us on social media! We hope this helps, and we look forward to hearing from you. All the best – Matthew@GEA
Rated 1 out of 5 stars
Do not recommend.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drawers are flimsy and loud when opening and closing. Very cheap seeming. Water dispenses tepid, not cold water. Water dispenser is difficult to use and difficult to avoid spilling water when filling glasses.
This review is from GE - 24.8 Cu. Ft. French Door Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello JGM22, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship of your refrigerator. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our refrigerator design and development team for future improvements. -Chris@GEA




















