Customer Ratings & Reviews
- Model:
- GNE25JGKWW
- SKU:
- 5003902
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the ample storage space, overall performance, and convenient internal water dispenser of the 24.7 Cu. Ft. French Door Refrigerator. The refrigerator's size is well-suited for the average kitchen, and its design and lighting are also appreciated. However, some customers have expressed concerns about the noise level and the fact that the doors do not automatically close when fully opened.
This summary was generated by AI based on customer reviews.
great appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this appliance is awesome! love how the shelves are movable and also the finish doesnt show fingerprints
I would recommend this to a friend- Cons mentioned:Noise level
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOISY - Obnoxious buzzing sound when running. It can be heard in other rooms through closed doors. Unfortunate as otherwise is functional and woks well.
No, I would not recommend this to a friend - Cons mentioned:Noise level
Has had a compressor noise since purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has had a compressor noise since purchase. Now the noise is constant and so loud it can be heard throughout the house.
No, I would not recommend this to a friend It is a fridge with a crap water dispenser
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a fridge! Working fine so far. The water dispenser design is garbage however. My wife likes it because it is hidden. I hate it because getting water from the dispenser requires 2 hands while leaving the door open as opposed to 1 hand with the door closed on our old fridge. And if you like to fill a pitcher like my wife does, the door stays open even longer just for water. Kind of a dumb design if you ask me... they should have found a better way. I wish we would have ditched the water line altogether and just gotten a Brita pitcher to fill from the tap.
No, I would not recommend this to a friendExpensive repairs for average wear and tear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After three years of ownership, a spring in the door broke that prevents the door from shutting fully. Contacted GE and was told that I'd need to buy a full mullion assembly ($117) for the door just to get the spring. Had this issue with another fridge long ago, and I just bought a new spring (~$1) for it. Annoying.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, Frank - Thanks so much for taking the time to write a review. We hate to hear of the difficulty you've had with your refrigerator. This certainty isn't the owner experience we would want for you and we apologize for any inconvenience. Please feel free to reach out to us at the "Contact Us" link on our website. Thanks again for the feedback, we truly appreciate it. Best wishes! -Mikayla@GEA
If Zero Stars was an option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our fridge crapped out just before the holidays, so we needed one super fast. It came as expected. However, the spec sheet on both GE’s web site and Best Buy’s website said it would be under 70”. Actual measurement is over 71”. It wouldn’t fit. Christmas canceled. GE stinks!
No, I would not recommend this to a friendnow what was expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 5 years. Leaks inside, and has for years. Now motor gone out in the refrig portion. Started making noise but still cooled. Noise went away and so did the cooling. Freezer still working. Repair guy said there are 3 motors and not sure which it out. One $290!!, one $90 and one $70. Plus labor. So if one of the cheaper motors, I'll fix. The $290 motor, I'll have a large paper weight.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Pops,
This is Megan at GE Appliances. We are very sorry to hear about your refrigerator and repair experience. Please email us via the following link and we will be happy to assist you: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your review and look forward to hearing from you soon!
lasted 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 year warranty?? After 3 years the freezer is not cold enough. Coils are clean. Our local appliance repair companies don't service GE because they can't get parts. Now what to do with this $1700 lemon?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to write this review! We’re so sorry to hear that your freezer isn’t cooling enough. We understand just how frustrating this can be; therefore, we’ll be happy to help you troubleshoot this. There may be a few reasons why your refrigerator isn’t cooling properly. First, your refrigerator door may not be sealing properly. Second, if the doors are opened frequently or left open for long periods of time, especially during seasons of warm weather, this can result in an increase in temperature. For more troubleshooting advice, we highly recommend reaching out to us on social media! We hope this helps, and we look forward to hearing from you. All the best – Matthew@GEA
Do not recommend.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drawers are flimsy and loud when opening and closing. Very cheap seeming. Water dispenses tepid, not cold water. Water dispenser is difficult to use and difficult to avoid spilling water when filling glasses.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello JGM22, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship of your refrigerator. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our refrigerator design and development team for future improvements. -Chris@GEA