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Customer Ratings & Reviews

Your price for this item is $457.99
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The comparable value price is $914.99

Customer reviews

Rating 4.4 out of 5 stars with 501 reviews

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Rating by feature

  • Cleaning Quality

    Rating 3.5 out of 5 stars

  • Dry Quality

    Rating 3.4 out of 5 stars

  • Cycle Options

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard this 24" Top Hidden Control Tall Tub Built-In Dishwasher with Stainless Steel Tub as impressively quiet and a highly effective cleaner of dishes. Positive feedback also highlights its capacity, ease of use, and stylish appearance, particularly the slate color option. However, some concerns exist regarding the product's longevity and extended cycle times. The dishwasher's size has also been noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 501 reviews
  • Rated 1 out of 5 stars

    Poor installation and function thereafter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation from IMI was a terrible experience. The installer complained for the 2 and a half hours it took that he "hated this model". He even left out a few parts, such as the floor protector pan. It never worked properly, dishes remained dirty and wet even after 3 hrs. We had to return this item and call several times to get a refund. We blame the installers, not Best Buy which I always have trusted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Decent clean, shoddy construction.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaked from circulating pump after just two years. Door trim piece never fit right. Did a good job of cleaning, but clearly designed for a short lifespan.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quiet, but doesn't clean well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is actually one step above the GE dishwasher I had at my previous house. This one has the stainless steel interior - last one didn't. That's the only difference. Last one cleaned great. This one will not greasy dishes clean..even with heat boost on. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not installed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not installed yet so no rating yet. Is part of new construction.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dishwasher and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery communication with Best Buy is lacking to say the least. The product is just ok. Not worth the hefty price tag. Overall the dishwasher washes dishes.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dents and more Dents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first 2 dishwashers were delivered severely dented on the front panel. The packaging was fine. No tears or damage to the boxes. Corporate Best buy customer service was of no help. It took the local store employees to get a good dishwasher delivered.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello nj06 - We are very sorry to hear about this frustrating experience. This is certainly not something we would expect to occur. We are glad to hear that you were able to receive an undamaged dishwasher and hope that it serves you and your family well for many years to come. - TREY@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Very sad but glad I got the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine. I had a GE before and last me 10 years. It stared not to clean right anymore and wanted another GE. I got this dishwasher and 4 months later it stoped draining water. Not a good start I am glad I have purchase the warranty but this should have not happened. Guess it’s true. They don’t make them like they use too :(

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello GhostJR - thank you for providing a review of your dishwasher. We're sorry to hear it stopped draining. Our dishwashers come with a one year warranty on manufacturing defects so you can feel comfortable knowing that you're covered for the first year. We hope you enjoy your new dishwasher for 10 years as well. Thanks for providing your feedback! NANCYatGEA GE_Appliances

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Piece of Sh#!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than 2 years. Piece of sh#!. Dont buy any GE appliances ever.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don’t buy, broke after just a few years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started leaking after 3 years. Cheap plastic tubing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommended -

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided on this unit because came with good ratings and was white, and close to style needed. A whole lot more expensive than other units but believed ratings. It doesn't clean anything. We have to scrub all dishes before using this unit. Tried suggested soap as well as a bunch of others. It's a joke. Would send it back if I could.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this model for finish the the recessed handle and it has been a disappointment. It does not clean as well as our old model. the exhaust fan at the end of the cycle is louder then when the machine runs. The spacing in the racks make it hard to load. And worst of all, 3 months in, a piece of the door broke off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst dishwasher i have bought. It doesn’t clean anything the way it should. It also lacks many features i would expect to be standard for the price point. I would not recommend this dishwasher if you want your dishes to be clean i have never been so disappointed in a product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pump went out 1 1/2 years after purchase. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not dry dishes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set, but hate the dishwasher, My dishes are never dry when washing is completed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    quit working first time started.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    circuit board went out first time to use it. was under warranty.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Keep looking works great until it doesnt

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years, serviced twice at 160 and 234. Don’t know if others are any better but add in repairs and purchase price and installation probably should have purchased replacement. Plus the little metal border around the controls fell off the unit. I am aware that nothing lasts anymore but this is ridiculous. 5 years ownership without repairs too much to ask for. Will not repair again if it breaks again. Expected better, not satisfied.would. It repurchase. Perhaps used appliances should be the way to go.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Value and Efficiency

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dishwasher went out on a random evening in the middle of the week. It was simple to jump online a few hours later and purchase with the help of Online Chat having a few questions. To sum things up, we bought this dishwasher based on the GE Brand, the Price and the low profile look. Although not part of the Profile Series, this dishwasher looks great installed. It washes dishes well, has a nice bottle jet function for water bottles and is VERY quiet. Upon purchasing online, delivery and installation was FREE with installation BUT it was going to take 2 weeks until we could make an appointment due to the busy season. With in store pick-up being only 2 days and having installed appliances in the past (washer, dryer, refridgerator) I decided to take the risk. In my opinion, having a busy work and family life, it is worth waiting the two weeks to save on time and head ache, especially if you're a beginner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Why did I wait so long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this thing is quiet, does an amazing job and looks great. My old GE DW was plastic tub and after a while it wasn’t so good. This one is amazing. Takes a little longer but run it while you’re sleeping and you would never know.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don’t buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve replaced two circuit boards due to water intrusion. One company recalled theirs because of this. NOT GE. I’ve replace the control board and door latch mechanism. Luckily my husband can do the labor or it would have cost me hundreds of dollars. Maybe over $1000. Everything breaks after the warranty is up. Maybe three years? I paid for extra warranty which didn’t help me, This is used about 6 months per year if that and for two or three times per month. DONT buy . Even if they gave me one for free, I would say NO. The company doesn’t care. I am in the process of BBB help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Best value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very quiet, sometimes I have to check if it's running. It has a lot of the features I was looking for in a dishwaher! Don't be deceived by its seemingly smaller look as it actually holds a lot!

    I would recommend this to a friend