Customer Ratings & Reviews
- Model:
- GDF630PGMWW
- SKU:
- 6284408
Rating by feature
- Cleaning Quality
Rating 4.3 out of 5 stars
- Dry Quality
Rating 4.0 out of 5 stars
- Cycle Options
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the 24" Front Control Tall Tub Built-In Dishwasher with 3rd Rack's quiet operation and excellent cleaning performance, praising its spacious interior and the added convenience of the third rack. However, some users experienced issues with the product's reliability and longer-than-expected cycle times. The dishwasher's ease of use and attractive price point were also frequently highlighted.
This summary was generated by AI based on customer reviews.
So disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse than the 20 plus year old dishwasher I just replaced. Heated dry feature does not dry ANYTHING at all and we never used that feature on our old dishwasher and most of the dishes still dried. Dishes still come out dirty and we pre-rinse even though the manual says it’s not required. It’s too to accidentally turn on the dishwasher. The front panel seems cheap. Very disappointed and we were really excited about this dishwasher. :(
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Firecat - Thank you for your review. We are sorry to hear you are disappointed in your new dishwasher. Poor drying and wash performance are both common symptoms of water temperature not being hot enough. Water entering the unit should be at least 120 degrees F. Also, we recommend using a high quality rinse aid to help with both cleaning and drying. For more help with your concerns, please reach out to us on our social media pages or at the "Contact Us" link on our website. Please be sure to include a copy of your review, your name, address, phone number, current email address and the model and serial numbers for your appliance. Thanks for your feedback. Olga@GEA
- Cons mentioned:Reliability
Broken
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for 2 yrs and it broke. I barely used the thing....so mad right now
No, I would not recommend this to a friend DO NOT BUY THIS JUNK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS DISHWASHER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IT IS AN ABSOLUTE PIECE OF JUNK, AND BEST BUY WILL NOT SUPPORT IT IF IT FAILS YOU!!!!!! Dishes do not get clean but about 40% of the time so far. I paid $638 for this heavy useless piece of junk. I'm going to make sure that Best Buy pays for this somehow or another - whether it's by losing my business at Best Buy where I spend thousands of dollars per year. Model: GDF630PSMSS SKU: 6273021I
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello walsirk, thank you for your review. We are sincerely sorry that your dishwasher is not cleaning your dishes properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
What a piece of junk!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year and a half this quit working. No lights on the panel showed up. Of course this was 5 months after the warranty expired. GE customer service sent me parts to replace the mother board, however, they did not fit. So frustrated! I'm going to purchase another dishwasher from Best Buy, Bosch this time. However, fool me once shame on me, fool me twice shame on you.
No, I would not recommend this to a friendThe interior remains wet after the cycle completes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the chance to repair my old dishwasher for $200 or replace it. The repairman said since it was over 10 years old it would be better to replace it. I bought a very quiet GE Energy Star model and quite frankly it sucks. I have used it 4 times and each time the dishes that are vertical dry, but every piece of plastic in the D/W remains soaking wet including everything placed on the 3rd (top) shelf. DO NOT BUY THIS DISHWASHER!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello and thank you for taking the time to review your dishwasher. We hate to hear it is not performing as it should and would be happy to help. For the best wash and dry performance, we recommend making sure the water is at least 120 degrees when it enters the tub. Also, check that the filters are not clogged and the dishes are loaded properly. Selecting any additional heat settings will help both the wash and dry cycles as well as high quality detergent and rinse aid. Please let us know if you have any more questions or concerns. -Chris@GEA
NOT HAPPY ABOUT DISHWASHER AT ALL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE NOT BEEN ABLE T USE DISHWASHER SINCE PURCHASING IT 30 DAYS AGO IT KEEPS SAYING H20 CODE GE CAME OUT SAID IT WAS INSTALL NT CORRECT. INSTALL CAME OUT SAID GE NEED TO BRING ANOTHER NEW ONE. I NEED A GOOD NUMBER TO GE TO REPLACE DISHWASHER AND HOPE THAT SOLVES MY 1000 DOLLAR PROBLE
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We're terribly sorry to hear that your dishwasher has not been able to function and understand your frustration. We're always happy to provide some assistance! You can reach out to our social media channels for assistance. Stay in touch. Mike@GEA
Dishwasher
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't appreciate it doesn't have a one button feature to turn it off or on. Didn't see that before purchasing.
No, I would not recommend this to a friendBB delivered it but they cannot connect it. Lame.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot say how the dishwasher works. Best Buy sent the washer to my home but the hose they sent is too short, and it is the longest hose they have. I have spent HOURS trying to connect to a human being for consultation. Good luck.
No, I would not recommend this to a friendMy little kids were all over the controls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. My little kids were all over the controls. I had to order one that had the buttons on the top.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi! Thanks for leaving a review. We hope that your new dishwasher with the top controls is serving you well! We're always here should you have questions or concerns. Best wishes! -Michael@GEA
Pain in the kitchen
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pain in the neck trying to get light on wash off once it’s done instructions horrible
No, I would not recommend this to a friendDoes not work properly. Can’t get anybody in the s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The control panel on the dishwasher Does not work properly. Can’t get anybody in the store, I’m always turned over to the call center. They wouldn’t do anything. Call GE, three weeks before they can get somebody out to take a look
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there,
We're incredibly sorry to hear that your dishwasher is not working and you have been having a hard time getting in touch with someone. We're always happy to help. You can reach out to us on social media anytime for assistance. Keep in touch. Mike@GEA
Poor design: circuit board near steam outlet!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st service call under warranty, second service call 2 1/2 years in, main circuit board no longer working. Choices are to spend $300 plus service call $190 = $500 MINIMUM, OR buy a new dishwasher. We WERE GE loyal, let’s see how this is handled.
No, I would not recommend this to a friendAwful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t even give it one star but I had to. Product came dented and Best Buy was terrible with correcting the situation. I will never purchase anything from Best Buy again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're terribly sorry that your dishwasher was delivered with a dent in it and that you weren't happy with the assistance you received following this. We would never want this for any of our consumers so we can certainly see why this would be so upsetting for you. With that said, we appreciate you choosing GE Appliances and we're wishing you the best. - Guy@GEA
Horrible
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid more than I would’ve liked thinking I was getting quality. Nope. Leaves dishes standing in water and omits a foul odor. Wish I could return!!!
No, I would not recommend this to a friendBad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine stopped working after 30 days of use, I've been trying to return it for a week and I haven't had success yet.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Izaac, thank you for your review. We hate to hear that your dishwasher has stopped operating properly. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Not worth the money for 14 months.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working exactly 2 months after the 1 year warranty ended. Too expensive for 14 months of dishwashing. Just won't start and the guide/manual is pretty useless
No, I would not recommend this to a friendBroke in less than 2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in less than 2 years, the manufacturer warranty only lasts a year. They must know it is junk
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you telling us about your experience with this model, though we truly hate to hear the dishwasher is no longer working for you. We know how frustrating that must be, especially when the unit isn't yet two years old. That certainly is not the quality ownership experience we wish to provide, and we'd like to assist. There are troubleshooting tips available in your manual, starting on page 19. We hope those tips may help with your concern, but if necessary our service department is available at 1-800-432-2737 and would be happy to help diagnose and repair your unit. Notice of your experience will be sent to our Dishwasher Design team as well, for future review and consideration; we value your insight. If you have any other concerns or questions, we are always glad to offer assistance, here or over social media. -Sarah@GEA
No clue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been waiting for over a month for this product, it’s ridiculous, just get told to wait for it!!
No, I would not recommend this to a friendDefective
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently not working as it should; product defective
No, I would not recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t start or rest. Customer support was useless.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're terribly sorry to see your new dishwasher wouldn't start. This is never the experience we want for our consumers so we can only imagine how stressful this was for you. We want to apologize for the inconvenience as well and let you know we'll be sure to take your review into consideration for future reference. All the best. - Guy@GEA