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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $719.99

Customer reviews

Rating 3.8 out of 5 stars with 44 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.0 out of 5 stars

  • Cycle Options

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers have good things to say about the dishwasher's quiet operation, excellent cleaning performance, and the convenient third rack. Many appreciate its ease of use and the added benefit of bottle jets. However, some users note that the wash cycles are lengthy, and a few have expressed concerns about the control panel's sensitivity and the door's sturdiness. Overall, the positive feedback on cleaning and features outweighs the negative comments on cycle time and controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 44 reviews
  • Rated 1 out of 5 stars

    HORRIBLE customer experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1 star review is not regarding this washing machine, its against Best Buy and their customer service. I purchased a product and it was scheduled to be delivered and installed today (this dishwasher). 3 weeks ago they made the appointment for today and now they have said it will be almost a month away and they couldn't tell me why. Then they kept asking to schedule a pick up of the old dishwasher this one is replacing and I told the rep on the phone at least 5 times that they are not taking the old one away because I paid for it years ago and I'm going to take it to be recycled. The rep could not understand what I was saying and his accent was so strong I couldn't understand him either. This is the WORST customer experience EVER!!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    USED ITEM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure why Best Buy has products online that are not even available to customers. I waited a month to get my order and upon delivery and opening I come to find out the product has already been used meaning stagnant water just in there! COMPLETELY DISAPPOINTED 

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We love the 3rd tier rack and the locking silverware caddy. Best of all it's the quietest dishwasher we've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher. The 3rd row makes it more amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the dishwasher has been great but the Dry cycle does not completely dry the dishes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Kitchen Remodel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dishwasher love all the settings does a great job cleaning the dishes no rinsing prior to washing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, We have had it a while now and it never let us down. Lots of nice features

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    A 3rd Rack.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above than average dishwasher. The 3rd rack is great for utilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box and unused

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually haven’t hooked it up yet I’m at dissipating it’s gonna be a nice purchase got it for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great so far. My dishes are clean and dry at the end of the cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job and is very quiet. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    ATL PN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher and very quiet! Verified Best Buy customer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product would have been great except that the interior is made with plastic.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new disheasher. Got it home, hooked it up, plugged it in and shut it. All the lights were blinking and then it would beep. Touchpad wouldn't work. Flipped the breaker to reset it and it did it again. Flipped the breaker again and let it kept it off for about 2 hours. Flipped it back on and NO lights, touchpad wouldn't work, BUT it start a cleaning cycle and completed it. Dishes were clean and dry. Called GE and set up an appointment. They sent someone to look at it, said they had to order 2 different parts, which I was told the next day that they were not in stock. I then got an email from GE saying they are going to ship me a new one (this one was brand new), set it up and haul off the other one. Its been 4 days and haven’t heard anything from GE. Will update when the new one comes in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a dishwasher. It seems, so far, to wash dishes. It is what we ordered and as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in all realms- exceptional value. Am very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the cycles of the dishwasher. ..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst dishwasher I’ve ever had. I have to restart almost every time I use it. It doesn’t dissolve the pod and leaves the dishes dirty.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. We recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it at first, but it is not even 2 months old and is malfunctioning!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, thank you for reaching out to us. We're so sorry to learn that after just 2 months your dishwasher has stopped working. We never want to see this for our consumers so we know this must be so stressful. To have this fixed, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). If your unit is less than a year old, you are covered under the warranty for a free service trip. As long as you provide proof of purchase, a certified GE Appliances technician will come look at your unit with no charge to you. We hope this is useful and we're wishing you the best. - Guy@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Does not clean dishes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this dishwasher. It does NOT clean all the dishes. Half of the dishes need washed a second time and not all food particles get removed on the silverware. And I even rinse the dishes to almost clean before I put them into the machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so sorry that your dishwasher isn't cleaning the way you would expect. For the best wash performance, we recommend making sure the water is at least 120 degrees Fahrenheit when it enters the tub. Also, check that the filters are not clogged and the dishes are loaded properly. Selecting any additional heat settings will help both the wash and dry cycles as well as high quality detergent and rinse aid. Please let us know if you have any more concerns because we're here to help. -Chris@GEA GE_Appliances

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