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Customer Ratings & Reviews

Your price for this item is $509.99
The comparable value price is $764.99

Customer reviews

Rating 4.1 out of 5 stars with 240 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the quietness and cleaning performance of the 24" Top Control Built-In Dishwasher. Many appreciate the third rack, ease of use, capacity, bottle jets, and overall features for the price. However, some customers have noted that the cycle times are long, the controls are easy to accidentally press, and the door's quality could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 240 reviews
  • Rated 1 out of 5 stars

    Do not buy!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new disheasher. Got it home, hooked it up, plugged it in and shut it. All the lights were blinking and then it would beep. Touchpad wouldn't work. Flipped the breaker to reset it and it did it again. Flipped the breaker again and let it kept it off for about 2 hours. Flipped it back on and NO lights, touchpad wouldn't work, BUT it start a cleaning cycle and completed it. Dishes were clean and dry. Called GE and set up an appointment. They sent someone to look at it, said they had to order 2 different parts, which I was told the next day that they were not in stock. I then got an email from GE saying they are going to ship me a new one (this one was brand new), set it up and haul off the other one. Its been 4 days and haven’t heard anything from GE. Will update when the new one comes in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dish washer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was delayed, it was scheduled more than one month after the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Satusfactory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice appliance, dishes are clean and dry, but a little noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Operates good. A bit noisy. Installation was easy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TOO Loud and doesn't dry all the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the loudest dishwasher I have ever owned in the 40 years I've been married. It also does not dry all the way even with the BOOST DRY setting. I purchased it for a condo where we do not live full-time so I missed the return window and now I'm stuck with this thing. Not happy at all with this purchase and the delivery and install people from Best Buy were the worst as well.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We hate to hear how unhappy you are with the GE dishwasher you purchased and apologize for your disappointment. The sound level of the dishwashers do vary and is listed in the feature description for each model. This model is rated at 50 dBA. We do offer models that have a higher and models that have a lower sound rating. It may take some time to become accustomed to the sound level of the new unit. Hot water is critical for good dry performance. Please make sure the water coming into the dishwasher is a minimum of 120 degrees F. We would also recommend selecting the WashTemp Boost option which will increase the temperature of the water. This aids in the evaporation of the water from the dishes. Finally, be sure you do not open the dishwasher until the Clean light is on which signals the cycle has finished. We hope these suggestions improves your dry performance. If you continue to have concerns, please call 1-800-432-2737 to schedule an appointment to have the dishwasher checked by service. Kind regards - Vikki@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Does not DRY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t dry the dishes. I have tried different dry settings.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst dishwasher I’ve ever had. I have to restart almost every time I use it. It doesn’t dissolve the pod and leaves the dishes dirty.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. We recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it at first, but it is not even 2 months old and is malfunctioning!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, thank you for reaching out to us. We're so sorry to learn that after just 2 months your dishwasher has stopped working. We never want to see this for our consumers so we know this must be so stressful. To have this fixed, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). If your unit is less than a year old, you are covered under the warranty for a free service trip. As long as you provide proof of purchase, a certified GE Appliances technician will come look at your unit with no charge to you. We hope this is useful and we're wishing you the best. - Guy@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Does not clean dishes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this dishwasher. It does NOT clean all the dishes. Half of the dishes need washed a second time and not all food particles get removed on the silverware. And I even rinse the dishes to almost clean before I put them into the machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so sorry that your dishwasher isn't cleaning the way you would expect. For the best wash performance, we recommend making sure the water is at least 120 degrees Fahrenheit when it enters the tub. Also, check that the filters are not clogged and the dishes are loaded properly. Selecting any additional heat settings will help both the wash and dry cycles as well as high quality detergent and rinse aid. Please let us know if you have any more concerns because we're here to help. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounting brackets were not and still have not been connected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy customer service not good at all!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door spring was missing and tried to get hold of someone to address the issue but no luck! No human is in other side! Delivery was Terrible as well! My complaint is mostly Best Buy customer service not the dishwasher per say

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry dishes completely. Foul smell when opening the door.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this after installation as the side clips were visible and looked ugly. The side gaskets were missing which would hide the clips.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaked. Seal leaked. Best Buy customer service absolute worst. Can’t even get an install / reinstall / return / delivery right. Been waiting two months for them to do something. Constant run around.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was installed today and the test cycle made the counter top get very hot. If there was any insalation around the unit, it is not thick enough to protect our kitchen counter. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came damaged. A reply ordered. Nevercwas c toldvitcwas back ordered. Canceled the ge dishwasher. Ordered a Bosch. Promised it would be here tomorrow. I am waiting. Poor communication.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cancelled the order because the delivery date kept being extended. We wanted the dishwasher right away.....not 6 weeks from the date of purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaking Door Panel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaking door panel- never experienced this with any of the dishwasher

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad door sealing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we had to return this dishwasher since the door didn't seal properly and caused leaking.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thismachinesucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Machine doesn't dry even on high dry boost. Tech said it was because interior is plastic. I have had plastic interiors for 40 years and it was never an issue.

    No, I would not recommend this to a friend