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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 308 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.4 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about this dishwasher's quiet operation, excellent cleaning performance, and the convenient third rack. Many appreciate its ease of use and the large capacity, allowing them to wash numerous dishes. However, some customers have expressed concerns regarding the product's reliability and installation process, with a few citing issues with cycle times and the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 308 reviews
  • Rated 1 out of 5 stars

    Stopped working within one month of purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within one month of purchase. Had plumber come by and said it is was incorrectly installed so he fixed it but it still would t work due to a faulty appliance. Do not buy or use Best Buy’s installation crew.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage!! Lasted 13 months.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this dishwasher at all costs. Mine lasted exactly 1 month after the factory warranty, and then it stopped working. So, for $600, you too can have a dishwasher that works for only 13 months. Either purchase and pay for geek squad yearly or find another brand that backs their products for longer than 1 year.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Rated 2 out of 5 stars

    Made too cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I had one already however I do not think this one is made as well as my previous one which is an older model

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke first day we had it and since a replacement would take 4 weeks we canceled the order and bought a Bosch from another retailer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are very sorry to hear you've had this experience and understand how upsetting this would be for you. It is our hope that you will give us another chance to earn back your trust and business in the future. Joyce@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Worst appliance - tire melted in 3 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give a negative rating if I could.. the worst appliance purchase ever.. the rack tires melted within 3 weeks. The process to get a tech was excruciating painful and we are still stuck with faulty appliance. I will never ever be buying another GE appliance again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We apologize for the experience you're having with the dishwasher. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Rated 1 out of 5 stars

    Best Buy appliances?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaked from seam in the tub bottom on its first try. Returned it and waited a week for a replacement. When loading the replacement in the back of my truck water drained from the box. Returned that one and bought one from an independent appliance. That one was dry and works great

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are glad to hear your current model is working well for you. However, we do want to let you know that every dishwasher is tested for leaking before being packed for shipment; therefore, the dishwasher may have a small amount of water in the tub when it reaches the home. If the product is tilted severely or turned upside down, this water may spill out. We are sorry that you weren't informed and apologize for your inconvenience. GE_Appliances

  • Rated 1 out of 5 stars

    Don’t touch this

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfied with this dishwasher. There was a leak from the water inlet. The way this device was built made me curious and I tried to examine it as much as I could. Apparently, it is a device made with a very simple technique and priced at a high level. Companies that are for-profit and have existed for many years cannot save themselves from this trap. The far eastern brand I bought cheaper has an incredible superiority, from cabling to production technique.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dented

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman assuelred me it was discounted because it was a display, nothing wrong with it. I took it home and opened it, immediately saw a large dent on the very front.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Beware!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well while it lasted! Purchased first of April and drain pump went out less than 2 months later! Local appliance place came to diagnose through manufacturer warranty but haven’t heard anything since!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A week and a half after install the motor failed and the tub no longer drains - throws error code FTD. GE's earliest service appointment is over a week away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So-So

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher definitely washes well. Dry is a different story, third time had on “dry boost 2” still having to towel dry 80% of dishes. Not very happy with the purchase, will definitely try to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too small inside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old dishwasher with this one. Though the same outside dimensions, this one doesn't hold nearly as many dishes. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not even one year

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not working even for one year please don’t waste your money on this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant sticking of the cascade pods. 9/10 washes have to get rewashed.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      The top reason for poor dishwasher performance is low inlet water temperatures - it should be at least 120°F. To aid in this, turn on the hot water faucet nearest the dishwasher, let run until the water temperature stops rising, then turn off the faucet and start the dishwasher. This ensures the entering water is hot. -- We also recommend checking out the troubleshooting sections titled “Dishes and flatware not clean” and “Detergent left in dispenser cups” on pages 21-22 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. GE_Appliances

  • Rated 1 out of 5 stars

    GE is crap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy it ! mine is holding water and this crap geeksquad can't repair it and no refund at all. GE is worst!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our old dishwasher washed it's last dish, we needed to replace it and FAST! My daughter did the internet searches of reviews, and this model was on of the top rated units. After installing it ourselves (It was easy!) and using it daily over the past few weeks, we agree with those reviews. I especially like the 3rd rack for things like cooking utensils that are too long for the silverware rack. Having individual slots for silverware means no more nested spoons with food stuck between them. The best thing- it was in stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently replaced a 7 year old ge profile dishwasher with this one. Easy install as everything matched with the old hookup. This one is as quiet and works really well. Love the top shelf. Also seems to have more room inside. Looks good too. Love it so far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your review and putting your trust in GE Appliances for your dishwasher purchase. We are glad to hear it’s been working quietly and great in your kitchen space. We hope you like the features as we like to highlight the auto sense feature that helps maximize your energy savings that automatically adjusts your wash based on soil levels. We're sure you’ll be impressed for many years! Dianna@GE Appliances GE_Appliances

  • Rated 4 out of 5 stars

    Great dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great upgrade. Its easy to use and does its job. The only negative for me is when I'm unloading it i somwtimes push buttons with my legs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quiet!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new dishwasher. So quiet and does an amazing job cleaning the dishes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is quiet, easy to operate, and does a great job cleaning everything.

    I would recommend this to a friend