Customer Ratings & Reviews
- Model:
- GSS25IMNES
- |
- SKU:
- 6332602
Customer reviews
Rating 4.6 out of 5 stars with 949 reviews
(949 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, sleek design, LED lighting, and quiet operation. Many appreciate its good size, temperature control, and fingerprint resistance. However, some customers have expressed concerns regarding the ice maker's performance and door alignment.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Garbage Fridge and Garbage Service Plan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 14 months the door alarm/refrigerator door switch went out and the alarm would not stop beeping loudly without unplugging the fridge and there is no way to override it. It beeps l24/7 thus we have to leave it unplugged. Have a Best Buy service plan but they can't come out for almost 2 weeks. Going to buy a replacement fridge from Lowes and never purchase another GE or appliance from Best Buy.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Too loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So loud! When we got it it was Great for the first week then it got loud and it stayed loud.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Excellent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has plenty of room in both the freezer and refrigerator. Shelves are well set up and there is lots of room and height in the doors. The ice maker is fast and productive.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Black Slate
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very satisfied with this appliance. It's exactly the refrigerator that I was looking for.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Poor design terrible filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to the location of the water filter, the top shelf uses way too much space which leaves less space for the other shelves. The door has very nice large bins, but they come at the cost of the interior which is more important. It feels like it can hardly fit anything. Most annoying, the new XWFE water filter. This is identical to the XWF. The only difference is that they added an RFID chip to it. So now you cannot get aftermarket filters for $10-$20, you must get the $50 name brand.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to leave this review of your refrigerator. We'll be sure to pass along this feedback to our design team for consideration in future products. Thank you for allowing us to be part of your home. -Gina@GEA
Rated 1 out of 5 stars
The nightmare refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst purchase!! One star is too much praise. The refrigerator rolled when you opened the door. There were no”feet”. We were not told about this when making the purchase. The refrigerator was delivered in a non functioning state. It was warmer inside the refrigerator than inside my house! The freezer did not work. It stayed at 55 degrees!! We set it to 0 and it never got cold! The worst experience with an appliance!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that you've had this experience with this refrigerator. We know how important it is to have a model that cools properly. It is advised to place a small piece of wood below the rollers of your unit to keep it from rolling and to allow 24 hours for the unit to cool to the set temperature. If you're still in need of assistance, please take advantage of your one-year warranty with us by calling 833-426-3393.
Rated 2 out of 5 stars
makes noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it was not as noisy it would be better, but it is making the same noise that our other one make before it stopped working. So if it stops working we will not be back at your store.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello noway, thank you for your review. We are sincerely sorry you have not been pleased with the noise level of your refrigerator. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our refrigerator design and development team for future improvements. -Chris@GEA
Rated 3 out of 5 stars
Cloudy dispensed water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it now for over a month and the dispensed water isn't very clean. It looks cloudy.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
GE Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Door closes easily. It’s very quiet. Makes ice quickly.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Nice fridge, bad business tactic
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad fridge, but there is a chip in the water filter that forces you to buy the expensive ge replacement filters instead of affordable off brand replacements. Which adds quite a bit to cost of owning. Very annoyed, I won’t purchase ge fridge again.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Thor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed and very functional. Looks great and easy to wipe down.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
GE Refrigerator
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and works well. Water dispenser is poorly designed, difficult to get a glass of water without dripping water down the front.
This review is from GE - 25.1 Cu. Ft. Side-by-Side Refrigerator - Black
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We’re happy to hear that you have been enjoying your new refrigerator, despite the water dispenser and its design. We have passed your comments along to our refrigerator design and development team for future improvement and consideration. If you have any questions regarding your refrigerator, please feel free to reach out as we're always happy to help. -Chris@GEA
Rated 1 out of 5 stars
it's a refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this unit two chances to be adjusted. It was frosting up very badly on the refrigerator side with icing and water condensation onto the top glass shelf. This was caused by a loose door seal. The left door (freezer) side closed firmly but the right side (frige) opened with very little force indicating a poor seal. Upon inspection of the rubber seal as viewed from top-down, it was apparent. A replacement unit was shipped but the unit had a similar seal asymmetry. Returned unit for an LG brand.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer and refrigerator temperatures are controlled separately.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Matte finish is A1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it -it’s a must buy and spacious It was worth the wait. We’re loving the space and the filtered system is a good investment.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Black Slate
I would recommend this to a friend Rated 5 out of 5 stars
great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needed a refrigerator, went to best buy. I got a good deal. they came out and measured, so it was a perfect fit .
This review is from GE - 25.1 Cu. Ft. Side-by-Side Refrigerator - Black
I would recommend this to a friendRated 3 out of 5 stars
Great space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space for meat and vegetables and wide shelves
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Crushed Ice Rocks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space and the crushed ice! Highly Recommend.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
ge fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far I have received 2 of them. The first quit working so the store sent out a new one. It is not workin g properly. Geek S came out the day after installation and had to order a new part. So now 4 days after delivery of the second one its sitting out in the middle of my kitchen still not workin g right and then when the part arrives I have to call and set up an appointment to have them back out and try to fix it.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Good day,
We're terribly sorry to hear that your refrigerator is experiencing issues. We definitely understand how frustrating that must be. We would recommend scheduling a service under warranty with a GE technician. You can schedule an appointment by calling 1-800-432-2737. Have a great day! Mike@GEA
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable for the quality and size of unit fits our families needs perfectly
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Black Slate
I would recommend this to a friend









