Customer Ratings & Reviews
- Model:
- GSS25IMNES
- |
- SKU:
- 6332602
Customer reviews
Rating 4.6 out of 5 stars with 949 reviews
(949 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the refrigerator's overall performance, capacity, sleek design, LED lighting, and quiet operation. Many appreciate its good size, temperature control, and fingerprint resistance. However, some customers have expressed concerns regarding the ice maker's performance and door alignment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect just what I was looking for. Has glass shelves in freezer and nice water/ice maker.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Black Slate
I would recommend this to a friendRated 3 out of 5 stars
Smaller than expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace my 21.7 CFT freezer top fridge, and thought 3 extra cubic feet would really be helpful. When unloading and reloading into the new, I feel like there's less space somehow in the new one. And handles are slightly lower than one another with no real way to adjust height.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Black Slate
I would recommend this to a friendRated 1 out of 5 stars
One month old and not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been less than a month and we have already had to call for service. The wait for service is ridiculously long. So we have a non working brand new refrigerator.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY ANY GE REFRIGERATORS !!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RECEIVED A LEMON, HAD A BAD MOTHERBOARD!!! HAD TO RETURN 3 REFRIGERATORS, SWITCHED TO WHIRLPOOL BRAND & IT WORKS !!
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice refrigerater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the color. simple setup and use. nice configuration inside.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Black Slate
I would recommend this to a friendRated 1 out of 5 stars
Don't ever trust their open-box condition!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought an open-box refrigerator which is marked as "satisfying condition". Due to the remodeling, I didn't open it up and check it. Guess what? broken plastic and dings everywhere! cannot even be marked as "Poor", in my opinion. Super disappointed and frustrated. lesson learned...
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good -- good looking, great features, easy setup.
This review is from GE - 25.1 Cu. Ft. Side-by-Side Refrigerator - White
I would recommend this to a friendRated 1 out of 5 stars
GE Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water & Ice machine not working after 1 week. Whats the deal?
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
So much noise!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase EVER! This thing makes so much noise it's almost unbearable. I had a GE tech come out and, of course, they couldn't find anything wrong with it. I will never buy GE products again.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Black Slate
No, I would not recommend this to a friendRated 3 out of 5 stars
no title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The drivers did an excellent job. The only complaint we have is the water filter has to be replaced because it is leaking.
This review is from GE - 25.1 Cu. Ft. Side-by-Side Refrigerator - White
I would recommend this to a friendRated 1 out of 5 stars
Installation paid but not getting the service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We paid the installation fee for hooking up the water to the fridge. But the delivery team said NO!
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Squeaky door since day one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge but the main door squeaks bad! Since the say they put it in...:(
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, Cathleen - Thanks for the review. We hate to hear that your refrigerator's doors are squeaky. On new refrigerators, it's not unusual for the door to whistle or squeak. This occurs because the gasket is sealing very tightly. If the noise becomes bothersome, try rubbing paraffin wax or petroleum jelly on the gasket. This noise will stop in a few days once the gasket becomes more pliable. Please feel free to reach out to us at the "Contact Us" link on our website. We hope this helps! -Mikayla@GEA
Rated 1 out of 5 stars
Can Evaluate!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry! Unable to evaluate and or complete the refrigerator evaluation, the delivery have been postpone twice due to the corona virus situation. Regards, Roberto
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Refrigerator No Show
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know, because the refrigerator wasn't delivered, due to unavailability at YOUR WAREHOUSE
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Good so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's early in the game, but so far so good. Only 2 oddities: water dispenser shoots pretty far forward causing water to splash out the fridge side of short glasses, and then when finished, water dribbles down on the fridge side. The other is the fridge door resists being shut when it's close to shut. Otherwise, ice maker is great (I know that will end soon), temps are great, and space is great.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Poor Quality Control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator had 3 issues right away. 1. the freezer door does not shut tight enough, therefore the seal is terrible. 2. Due to the freezer door not sealing correctly the fridge runs constantly. 3. It looks like fresh snow every time I open the freezer door. I have to have a new replacement delivered and that is taking over 2 weeks.
This review is from GE - 25.1 Cu. Ft. Side-by-Side Refrigerator - Black
No, I would not recommend this to a friend- Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only have had it for a month, but love it. It is big enough to fit everything my family uses. We had a French Door fridge, and hated it. Out biggest reason for this fridge, was reading reviews, plus the Ice/water in door. The old fridge, water was inside the fridge, and no ice despensor, so you had to open the freezer to get ice, not a big deal, but the design was such that the ice maker was next to the compressor, so your ice bucket would melt into a big block of ice. I will update later, if I uncover an issue, but so far, love this fridge.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Try again...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need best buy to cone back and install again, freezer is at 60 degrees and set for 0, fridge is at 67 and set at 37.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great refrigerator but bad Geek Squad advice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initial review only. Just had this installed, replacing a very similar specked out 25 Cu. Ft. GE Profile that lasted 26 years and still working good when we renovated our kitchen. Within about 2 hours of setup it was making ice and by the next day the ice bin was full. Refrigerator reached operating temp of 0 degrees freezer and 40 degrees (my preference not factory), within less than 4 hours of set up. So good cooling/freezing. Compared to our old 25 cu ft Profile side by side, this one is notably quieter except for the ice maker, you really hear the ice falling into the box even when almost full. But not complaining because it makes lots of ice and fast. We paid the Geek squad $25 to set up -- when we noticed that the right door was misaligned with the left (freezer) door, they said it was because we didn't have any food in the door and it would level out once we did that. WHAT?? Talk about bad advice and not knowing your product and they kept insisting that was the issue. After they left I simply got a box wrench and leveled the door with the built in door leveler that comes on most refrigerators. Lastly, only time will tell how reliable the newer GE products are compared to those made years ago. I fully expect to be replacing this unit in probably 10 years given what I've read about today's newer kitchen appliances. How many repair calls in between -- stay tuned.
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Lighting, Noise level
Rated 5 out of 5 stars
Bill
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operation, roomy, well-lit interior and water/Ice dispensers work well. Very happy overall with the refrigerator
This review is from GE - 25.1 Cu. Ft. Side-By-Side Refrigerator with External Ice & Water Dispenser - Stainless Steel
I would recommend this to a friend









