Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$1,709.99

Customer reviews

Rating 4.5 out of 5 stars with 1148 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the overall performance, capacity and design of the 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser. Many customers appreciate the ample space and find the temperature control and lighting to be satisfactory. However, some customers have expressed concerns regarding the noise level, drawer quality, and ice quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,148 reviews
  • Rated 3 out of 5 stars

    Get your dimensions right!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The drawers seem very flimsy of plastic. Not solid feeling. I had to cut out the bottom of my cupboard trim since the 69” height was not true!!! The center area of the top of the frig bulges up adding another 1/2”. NOT GOOD!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      The overall height of the GSS25IYNFS is 69 1/2" as listed in the "Specifications" section on the product homepage on BestBuy.com. Thanks for sharing your feedback about the drawers, that we'll be sure to forward to the appropriate team. We appreciate you being part of the GE Appliances family. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FRIDGE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE IT IT IS GREAT BEST ONE YET COULDNT WAIT TO GET IT HOME

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the fridge for about 2 weeks very happy with it so far

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Ge refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product. This has plenty of room.This is an excellent value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side-By-Side

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have enjoyed our side-by-side. Getting used to the alarm and lock out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beautiful upgraded refrigerator, Alarm to let you know the door has been left.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refer Madness

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and very functional also made in the USA. Great people at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful Frig

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase and would highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Done with GE after 40 years.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying nothing but GE appliances for 40 years, this is my last one. A special bypass plug is needed if you dont want to use the water filter. Water and ice will NOT get generated when the filter is expired. In addition, it is very noisy. Never again after 40 years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, good value for the money, great inside lighting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice Door Flap Not Working

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this GE fridge..except the ice door flap isn't opening to let the ice thru the door chute. Service has been out and ordered a new solenoid part to be mailed to me. It's been 4 days and haven't gotten any sort of email or call that the part has been ordered or shipped to me yet. Such a hassle right now to get ice. Have to dump ice into a bucket but at least it makes ice. This would have a 5 STAR rating except for this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator because the one that I had broke. This one it great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator can be noisy at times.. overall great quality so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait 3 months for delivery due to COVID-19 but well worth the wait

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    excelnt

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and purchase. Easy to use and adequate size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all very satisfied with this purchase. Ice machine keeps making ice after the container is full and over, and wish it was a little more spacious.

    I would recommend this to a friend
  • Cons mentioned:
    Ice quality

    Rated 2 out of 5 stars

    Temperature Issues

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought GE would be a reliable product. But since purchasing this refrigerator, I’ve had problems with temperature controls. The freezer doesn’t freeze the food properly at either recommended setting. And the refrigerator is freezing food. I’m very disappointed and regret my purchase.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are sorry to hear that so far your unit has not been working properly and causing concerns. We can understand how disappointing that is. We would suggest reaching out to our service line and having one of our service technicians come out to look at your refrigerator to see what could be causing the issues. We will list the number here-GE Appliance Service
      1-800-GECares (1-800-432-2737)
      Monday – Friday: 8 a.m. – 8 p.m. ET
      Saturday – Sunday: Closed. We are confident they will be able to get your unit working properly. If we can help with anything else in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits our need and the space that we had. We like it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good producect

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bad experience with dis washe was wcared but its still working good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator I would recommend to anyone I also bought a coffee maker

    I would recommend this to a friend