Customer Ratings & Reviews
- Model:
- GSS25GGPBB
- SKU:
- 6475444
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the overall performance, capacity and design of the 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser. Many customers appreciate the ample space and find the temperature control and lighting to be satisfactory. However, some customers have expressed concerns regarding the noise level, drawer quality, and ice quality.
This summary was generated by AI based on customer reviews.
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is excellent. Has a lot of compartment space in both sides
I would recommend this to a friendvery nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this thing is awesome its so easy to keep clean and love it
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well and has insurance. It's a little smaller but still large enough for us. Best Buy is a good place to buy home appliances.
I would recommend this to a friend Arrived as promised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on day promised. Installed without any problem.
I would recommend this to a friendGood unit so far!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very similar to GE Profile unit we had that is close to 10 years old.
I would recommend this to a friendMs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic has got to be the cheapest thing to put in a fridge it breakers so easy
No, I would not recommend this to a friendgood looking good finish so far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.finish truly does resist fingerprints so far everything works as stated
I would recommend this to a friendI love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have not got it home yet but it was what we wanted
I would recommend this to a friendNice fridge!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Ice and water dispenser always a plus!
I would recommend this to a friendVery satisfied with price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time and very careful bringing in house
I would recommend this to a friendSo so
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is ok. I don't think it holds the temperature. If I had to do it over again, I would have purchased a better quality fridge.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your refrigerator is not holding the set temperature properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
- Pros mentioned:Capacity
Deborah G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new refrigerator! It meets all my expectations for storage, efficiently and style!
I would recommend this to a friend Poor design terrible filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to the location of the water filter, the top shelf uses way too much space which leaves less space for the other shelves. The door has very nice large bins, but they come at the cost of the interior which is more important. It feels like it can hardly fit anything. Most annoying, the new XWFE water filter. This is identical to the XWF. The only difference is that they added an RFID chip to it. So now you cannot get aftermarket filters for $10-$20, you must get the $50 name brand.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to leave this review of your refrigerator. We'll be sure to pass along this feedback to our design team for consideration in future products. Thank you for allowing us to be part of your home. -Gina@GEA
Too loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So loud! When we got it it was Great for the first week then it got loud and it stayed loud.
No, I would not recommend this to a friendGarbage Fridge and Garbage Service Plan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 14 months the door alarm/refrigerator door switch went out and the alarm would not stop beeping loudly without unplugging the fridge and there is no way to override it. It beeps l24/7 thus we have to leave it unplugged. Have a Best Buy service plan but they can't come out for almost 2 weeks. Going to buy a replacement fridge from Lowes and never purchase another GE or appliance from Best Buy.
No, I would not recommend this to a friend- Pros mentioned:Capacity
Excellent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has plenty of room in both the freezer and refrigerator. Shelves are well set up and there is lots of room and height in the doors. The ice maker is fast and productive.
I would recommend this to a friend makes noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it was not as noisy it would be better, but it is making the same noise that our other one make before it stopped working. So if it stops working we will not be back at your store.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello noway, thank you for your review. We are sincerely sorry you have not been pleased with the noise level of your refrigerator. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our refrigerator design and development team for future improvements. -Chris@GEA
- Pros mentioned:Overall performance
Perfect purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very satisfied with this appliance. It's exactly the refrigerator that I was looking for.
I would recommend this to a friend The nightmare refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst purchase!! One star is too much praise. The refrigerator rolled when you opened the door. There were no”feet”. We were not told about this when making the purchase. The refrigerator was delivered in a non functioning state. It was warmer inside the refrigerator than inside my house! The freezer did not work. It stayed at 55 degrees!! We set it to 0 and it never got cold! The worst experience with an appliance!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that you've had this experience with this refrigerator. We know how important it is to have a model that cools properly. It is advised to place a small piece of wood below the rollers of your unit to keep it from rolling and to allow 24 hours for the unit to cool to the set temperature. If you're still in need of assistance, please take advantage of your one-year warranty with us by calling 833-426-3393.
Cloudy dispensed water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it now for over a month and the dispensed water isn't very clean. It looks cloudy.
I would recommend this to a friend