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Customer reviews

Rating 4.5 out of 5 stars with 1159 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,159 reviews
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Not able to find very many of the old style fridge anymore. Great price also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge isn’t cooling less than a month old, Best Buy can’t help it’s out of their return range somehow and said they can send geek squad out for a charge? Now have to wait 2 weeks for GE to come fix it. Best Buy had always been great with these things until this for me. Guess I will go without a working fridge for another 2 weeks

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, Beau - Thanks for taking the time to write a review. We hate to hear that your refrigerator isn't cooling properly and of your difficulty getting it repaired. We're surprised this would happen to a new unit and we apologize for any inconvenience this has caused. It's always a pleasure to help and we would be glad to assist in any way we can. Please feel free to send us a message on social media or at the "Contact Us" link on our website. In your message, be sure to include your name, email, phone number, address, model/serial numbers, and a copy of your review. We hope to hear from you! -Mikayla@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mom and she loves the ice/water feature

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving one star because there is no option for a zero, I had to schedule this five times and they did not make the deliver, installation or haul away. Do not recommend Best Buy at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect just what I was looking for. Has glass shelves in freezer and nice water/ice maker.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smaller than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my 21.7 CFT freezer top fridge, and thought 3 extra cubic feet would really be helpful. When unloading and reloading into the new, I feel like there's less space somehow in the new one. And handles are slightly lower than one another with no real way to adjust height.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One month old and not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been less than a month and we have already had to call for service. The wait for service is ridiculously long. So we have a non working brand new refrigerator.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't ever trust their open-box condition!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought an open-box refrigerator which is marked as "satisfying condition". Due to the remodeling, I didn't open it up and check it. Guess what? broken plastic and dings everywhere! cannot even be marked as "Poor", in my opinion. Super disappointed and frustrated. lesson learned...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY ANY GE REFRIGERATORS !!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RECEIVED A LEMON, HAD A BAD MOTHERBOARD!!! HAD TO RETURN 3 REFRIGERATORS, SWITCHED TO WHIRLPOOL BRAND & IT WORKS !!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color. simple setup and use. nice configuration inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good -- good looking, great features, easy setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water & Ice machine not working after 1 week. Whats the deal?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So much noise!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase EVER! This thing makes so much noise it's almost unbearable. I had a GE tech come out and, of course, they couldn't find anything wrong with it. I will never buy GE products again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drivers did an excellent job. The only complaint we have is the water filter has to be replaced because it is leaking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation paid but not getting the service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We paid the installation fee for hooking up the water to the fridge. But the delivery team said NO!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New GE frig recieved yesterday

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this GE refrigerator and it was delivered yesterday. So far so good. Best Buy Delivery service was very good, delivering and installing this GE refrigerator, while skillfully removing my previous purchased Frigidaire refrigerator that failed to last longer than 2 months. I look forward with this GE refrigerator lasting much longer and I added the BestBuy geek squad 3 year warranty to extend my regilar warranty period. I also enjoy the 2 tone color with the doors being stainless steel, while the rest of refrigerator being a black color, which matches my other black and stainless steel colored appliances.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Squeaky door since day one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge but the main door squeaks bad! Since the say they put it in...:(

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, Cathleen - Thanks for the review. We hate to hear that your refrigerator's doors are squeaky. On new refrigerators, it's not unusual for the door to whistle or squeak. This occurs because the gasket is sealing very tightly. If the noise becomes bothersome, try rubbing paraffin wax or petroleum jelly on the gasket. This noise will stop in a few days once the gasket becomes more pliable. Please feel free to reach out to us at the "Contact Us" link on our website. We hope this helps! -Mikayla@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Can Evaluate!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry! Unable to evaluate and or complete the refrigerator evaluation, the delivery have been postpone twice due to the corona virus situation. Regards, Roberto

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator No Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know, because the refrigerator wasn't delivered, due to unavailability at YOUR WAREHOUSE

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator had 3 issues right away. 1. the freezer door does not shut tight enough, therefore the seal is terrible. 2. Due to the freezer door not sealing correctly the fridge runs constantly. 3. It looks like fresh snow every time I open the freezer door. I have to have a new replacement delivered and that is taking over 2 weeks.

    No, I would not recommend this to a friend