Customer Ratings & Reviews

Its a bit loud, and for what it's worth it doesn't cool the room

The unit works well. Is a bit noisy that’s the only thing about it but we’re staying cool.

This doesn’t work as great as I thought it would I should’ve kept up with my old one

This AC worked normally for about a month, and still technically does work, but something is very wrong with the filter's design. I removed the filter for cleaning when the light turned on. When I tried to reinsert the clean, dry filter, it would not go in smoothly. As I slid it out, the bottom right corner of the filter's frame broke. In lower right corner of the space where the filter should fit, there is a piece of white plastic approx. 2" long and some wires. I cannot manipulate the filter either in front of or behind that piece of plastic and I cannot move the piece of plastic up, down, or backwards. I have no idea how the filter was able to fit in that space before. I checked the manual, but it provides no guidance on this issue. It only states that the filter should be reinserted after cleaning. It seems like this AC is designed to break the first time the user tries to clean the filter.

Worked without any issues for 3 weeks. Best buy return was easy and got a new one.

Employees were extremely helpful from the moment we came through the door. Sales associate was friendly and informative. He wheeled the 2 ACs to our car and placed them inside. We'll be coming back to this store.

Excellent ac been having it for almost 2 years and no problems

General electric is very good brand: The ac quality is excellent:

Doesn’t cool a single room like I thought it would

I use it for an extremely small bedroom I use for sleeping only. It houses a full size bed, tv stand and tv. It’s a tiny room. You can only use the remote to operate it outside of turning it on or off. It’s extremely loud, even when using “on” option, it makes very loud noises. I also noticed after I purchasing it, what insulates it, is styrofoam. :-(

It was packaged nicely and they had it ready for me when I got there!

Not as good as excepted…………………………………………………………………..

So far working well keeps us cool.There is some noise but is not any different than other ACs of same BTUs

Thermostat doesn’t work properly. Sometimes it cut off at set temperature, other times it doesn’t.

This is the loudest air conditioner that I ever owned. It has a design flaw that emits a loud and annoying rattle during operation. I have much older Frigidaire units that are both quiet & powerful. I will not be purchasing anther GE ac in the future.

This air conditioner is misleading and very small. It is unable to work for the window set up that I personally have but the return window for this large appliance is 2 weeks so now I am stuck with it. The “best” that “Best Buy” can do is to suggest I sell it on Facebook Marketplace which should honestly be illegal to say because why are you promoting another company to mitigate the pushback on a 2 week return policy for a large appliance? They’re saying because the box was opened stores may credit it at their discretion….but if I lug this thing all the way to the store (as I don’t have a car) and they don’t honor it….then what do I do?

Works decent but it takes a little while before the cold air actually starts to flow.

This AC came in handy this past summer!! The room I installed it in stayed fresh continuously!

We are chillin using this great room AC unit! Enjoying the eco temp feature which keeps the room temp cool with auto shut on & off when the desired temp is set.

It works for a small area, just wish it would go below 64 degrees.